Fantastic experience! Called to get an estimate for a water softener. They came when they said they…read morewould and called before coming. Got an estimate from another company any they couldn't beat Johnson's price. Scheduled the install of the softener and again they called to confirm and were there when promised. Answered all of our questions! Everyone was super friendly and we had a good felling about them from the beginning!

Always dependable, honest and on time. Professional and positive with their communication. Very…read morefair with their pricing. Service is spot on.

Had emergency well water problems that were not easy to fix. They were friendly, easy to work with,…read morereliable and good communication. Good price too, for all the labor and time. Highly recommend.

From the owner: Providing quality water solutions from ground to faucet. Serving eastern Iowa and Illinois since…read more1977.

If you need an appliance repair or your water softener fixed. These guys are who you need to call…read more I live in Ottawa. Their business is in Princeton. They've always showed up and helped me out with my problem water softener. These guys are awesome. I highly recommend them!!! Extremely polite and helpful.

From the owner: Kinetico Water Treatment Systems Water Softening (All Major…read moreBrands) Drinking Water Systems Water Filtration and Reverse Osmosis Residential and Commercial Water Filtration Application Residential and Commercial Salt Delivery

Tristates is the best in the area!! My family has been customers for generations. They are helpful,…read moreknowledgeable, and friendly. Everyone goes above and beyond to help in any way they can.

That installer switched some of my new stuff and traded it with old used products from previous…read morejobs.. Tri States Water never even came to see what the major issues were. Installed 6/21 Today 5/19/22...Just started putting filter and pump together and now I know why it leaked water at every point! The installer employed by Tri states switched my brand new strainer that I purchased in May 2021 and left me my old leaky one that was to be replaced.. How the heck could I be so DUMB AND TRUSTING!? I had already purchased the liner from Tri States in 2020 which cost me an additional $900 and accessories for the pool. It was left in Tri states storage until the installer brought liner & accessories to install 2021.. I don't even have a clue if all my items purchased were actually used. can't walk in the pool without feeling the metal under your feet..He promised me it would be like walking on the beach.. I have video of one crew member trying to break into cars on our property. Just watch your stuff.. Munson's in Galesburg and Macomb have been very helpful during this ordeal.. There is so much more that I could write a book on being screwed over by a reputable pool business! Check out my Google review for some photos. .I just can't believe this happened to us.. it's horrible! Guess we won't be swimming on Memorial Day, Again!! customers since 2004.. first time any real issues.