Greetings from Auckland.
So yesterday I was at Melbourne Airport to get my flight to New Zealand. My man and I were herded through Customs and then we found ourselves on the other side amongst frantically, duty-freed shoppers, and like an oasis of fine dining and reputation, Cafe Vue, sat pretty in its corner beckoning us with promises of a fine breakfast and the best coffee the airport has to offer, surely.
Well, unfortunately not so. We didn't have time to stop and enjoy the full table service at the dining area beyond the service counter at the front, instead we ordered takeaway soy flat whites. We were bluntly told that there was no soy milk so I had to go without but my man opted for a regular flat white (I noticed later that it would've been a whopping $1 extra for soy milk).
The person serving us then named the price without making any eye contact with us, we paid, and that was it. No 'thank you' or even a look to acknowledge our existence.
The coffee arrived fairly quickly, but it was rudely shoved at my man without a word or a look. We walked away towards our gate, my man took a sip of his coffee, looked at me with disappointment and offered me a taste. The beans tasted good, but the milk was merely warmed and had not received the wonderful flat white treatment. It was also an extra large takeaway cup size, and we weren't asked if we wanted the larger or smaller size.
Such poor use of the gleaming Synesso coffee machine and Five Senses beans was a downer but I'm still hoping that the food and table service and the gorgeous looking macaroons at the display cabinet deliver the goods in the way we all expect Cafe Vue to do. read more