I visited the Bootdoctors shop in Telluride Village with a problem with my old Tellie bindings on February 21 and was delighted by the wonderful service. Jim who is a very experienced technician, took care of my bindings very effectively. Jim spent quite a bit of time on my behalf and sent me on my way without even a nominal charge. I have purchased products and boot services from Bootdoctors when I worked in Trail Safety and Guest Services on weekends in the past. I have always received excellent customer service in their shop. This recent visit was equally satisfying. I appreciate Jim, Alex, and the other staff members who welcomed me. Bootdoctors enjoys a staff who are dedicated to serving their customers. I recommend that anyone seeking expertise, great products, and professional service, to rely on Bootdoctors - a great shop and staff who know their products and will help ensure your skiing and boarding enjoyment and safety. ...Dan read more

We left our daughter's shoes in our car which was parked at the bottom of the mountain in Telluride. It would've taken us over 30 minutes to grab them, probably more because ski school had just finished so we checked out Bootdoctors to see if we could find shoes to buy instead. We found Vans that were just my daughter's style and they were on sale! The price was comparable to what we'd find online or in stores back home so we thought it was a great find. The cashier helped me check for sizes right away and brought two options which was considerate. We are super happy with our experience. read more

I recently demoed skies at Bootdoctors and was helped by Kenny and Kelly. Both listened carefully to determine my skier type and the performance I am looking for in a new ski. Both also made excellent suggestions as I tried three different skies during the day. I highly recommend Bootdoctor for any skier ready to make a new ski purchase. read more

Excellent service & very knowable employees. Easy to change ski out. I have been using them for years & they just get better with their service. read more

This store is impressive. Their service is awesome. I had an issue with my APEX ski boot...just missing a screw with one of the cross straps. While this store doesn't (yet) sell APEX ski boots, they had no issue in repairing my boot while I waited. Then, to my surprise, they said the repair was no charge. Thank you, James O. In response, I shopped the store and bought new ski socks and a new skull cap for under my ski helmet, just my way to say thank you to Bootdoctors. When back in Telluride, I know where to go for service and selection. read more

I had a good experience here a few years back when demoing a snowboard. It had a good local board shop feel. This time around was completely different. First- my wife rented boots and bindings. All good until I asked to store her shoes she wore to the shop. They advised they no longer have cubbies to store customers items. So, you rent boots but won't hold on to shoes while we rented them?..... weird and not practical. Do they expect customers to walk there in their socks? Second- unfortunately telluride mountain messed up on my wife's lesson and they did not have an instructor at 9 am. We went back at 10 and they said no refund or credit. So one hour later my wife walked back to the house with no shoes and out 30 bucks. Awesome job boot dr! You can do better. read more

Good brands/models of skis. But the staff is rude and will be rude to your family and kids. Their skis are also trashed--beat up and have 4-5 stickers with other people's names from past rentals. There are way too many good options in Mountain Village where you won't be treated rudely to pay for beat up skis. Definitely won't be going back. read more

Hands down this is the best place for ski rentals in Telluride! Great equipment and so convenient in Mountain Village.

Sam at bootdoctors is great. She helped me get fitted for my first set of ski boots and couldn't have been more helpful with not only fitting me for boots, but making me feel excited and happy with my purchase. I look forward to returning and buying a pair of skis in the winter. read more

I walked in ready to buy new boots and skis today. I asked about bootfitting: can I be helped now or make an appointment for later? The lady working the floor informed me they cannot accommodate selling new boots at this time. Like what? Bootdoctors? More like Bootchumps. Took my $3k to Telluride Sports. I'm assuming this Bootdoctors shop will not last much longer. Refusing revenue doesn't mix well with rising rent in Mountain Village. read more

Thinking about where to go in Telluride for skis and boots? Thinking that Telluride Sports is the place for you? Don't do it!!! Bootdoctors is the place to go. I learned this a day too late. I so badly wanted to buy a pair of skis that Telluride Sports refused to sell me. I should have just "lost them on the mountain" and paid the fee but Jim and Ryan came to the rescue. I was able to buy the skis I wanted at a steal and enjoy nice people while doing it. Seriously, Bootdoctors is the answer. read more

Great store. Nice employees. Helpful and attentive. Good prices. These folks know how to treat CUSTOMERS well. I highly recommend the store across from the Gondola and in MountIan village. Knowledgeable and take the time to understand your goals.. read more

Started out with needing some new screws for my Flow bindings and these guys hooked me up even though Flows aren't really their thing. Noticing how knowledgeable they were with fitting boots, I asked about some heel lift I've been dealing with, and Americo helped me out a ton with adding some molded foam to my liners and once again got me riding. So much more helpful than other shops that don't really know their way around boots and fitment. read more

Ryan was amazing. He turned around new demo skis within 5 minutes. I tried out 3 great skis and decided on the Rustlers which was his top suggestion. Then Ryan was able to setup my new Rustlers including mounting bindings within 30 minutes, so I could get back on the slopes. read more

I liked my initial experience but coming back two years later with an issue I am treated like a disease. Never again. I had to edit my post...I went back the next morning and the staff at boot doctors made things right. I was very satisfied. I almost felt as if they knew I posted something negative on Yelp. I love my boots again and I'm glad I went back in the morning to be on their wait list. Got there first thing and I was provided help right away: read more

Awesome service. I had a family emergency, so I had to return the bike after a couple hours. When I mentioned why I was coming in early they gave me a full refund. I'll definitely be renting from Bootdoctors next time I am in Telluride. read more

Best place to get fitted for ski boot. If you're serious skier this is the place to go. Take the time get fitted properly and see Craig he's awesome very knowledgable. read more

Bootdoctors - Cochise boots !!! - Outdoor Gear Near Me - Telluride, Colorado

About 3 years ago I purchased skis, poles and boots from Bootdoctors based on their reputation and recommendations from friends. In the first ski lesson, the instructor told me the poles were far too long and to replace them. In the second lesson a different instructor advised me the skis I had were for powder, versus the groomed slopes I was skiing. Bootdoctors declined to take skis or poles back or any exchange/trade type arrangement. So I purchasednew skis and poles from another vendor. Today, after several visits to address a too tightt right boot, I was advised I needed a high volume boot, versus the mid-volume they sold me. So my experience is 0 out of 3 -- very disappointed. Thank you for the response, Briana. I believe you to be sincere and well intentioned. However, after half a dozen visits and countless hours sitting on the fitting bench, I have lost all confidence in this location. For example, the proposed solution the last time was for me to purchase new boot liners at a cost of $150 or $450; after further questioning the assistant acknowledged this would likely not solve the tightness and I really needed a new higher volume boot -- which he was willing to sell me. I've moved on. read more

Their boot knowledge is nothing short of amazing! In particular, Americo was super helpful, gave me a great education on snowboard boots and boards, and was a straight shooter, helping me figure out what I needed in a boot instead of just selling me what they had in stock. They were pretty sold out on boots at end of season and didn't have what I needed but they will be my go-to store next year and the year after that and the year after that. Their authenticity and knowledge really set them apart!! The Burton store across the way said they'd measure my foot but didn't do custom fittings and moulding. Go see these guys! Be patient--it's a busy place but so worth it! read more

Best in the village, best in town snd LOCAL! Super kind people that you know have fun and appreciate the surroundings. Ive bought bikes (great mechanics), ski boots (best fitters in CO) and other equipment and each time if feels like the right price and right fit. Ski rental here is a breeze and non-pretentious. Everybody that works here is plain fun to chat with and welcoming with town advice. Thanks!! Always part of my visit to the mountains! read more

They have a full range of ski and snowboard gear, as well as rentals. The guys in the snowboard shop were a great help - patiently explaining the difference between all the gear options, making specific recommendations based on my style of riding, custom fitting boots, etc. They have a demo program, where you can try out several boards in one day (all in the same price)- and they'll apply 3 days worth of demo fees to purchase. That's not unusual - but the amount of time they spent with me to make sure everything was set up just right was a welcome change from other attitude-laden shops I've been in. Prices were of course a bit high on the sticker ... but once I configured a package, and threw in the sunk cost of 2 days of demo, their discount brought the package price to within range of the best prices I found online. read more

Boot doctors has been a terrible experience! I kid you not, the worst!!! Rent from someone else. On the phone the rental shop was very nice and assisted us with renting online, the lady told us that they had been having some troubles with the online system and to just make a reservation for one day then when we came in to tell the sales person that we want to rent for Tuesday and Thursday and they would take care of it. But when we showed up, they were extremely rude. The sales person we were working with was Amanda, she would not do what the employee told us on the phone they would do, in fact she said well you probably talked to someone who didn't know what they were talking about, plus it's prong break. After explaining the situation to her she said, "Sorry, I'm not going to do it, who ever you talked to didn't know what they were talking about." I said you are being very rude then she persisted to call us SASSY and flipped off my family as we walked out with our skis. I think she forgot that this town runs on tourism, without tourism her job would not exist. Thanks for the terrible experience to kick off our family vacation. So now I have to make another reservation online, to then wait in line for another 45 minutes, to rent and be fitted for the same exact skis. A complete waste of time for everyone. read more

Mike fitted us for boots and skis and he was so knowledgable and friendly. He took the time to make sure we got what we needed and easily and happily answered our many questions. It's crystal clear that these folks know what they're doing! Very professional, informative, and an excellent selection of gear for major outdoor mountain recreational activities. A local shop like this is an incredible asset to the community and we are thankful to be able to get quality ski gear and repair/fine tuning right at the base of the mountain. read more

Awesome staff, Holly fit me with the perfect ski boots. I never knew a boot could fit so good. Ryan made a custom footbed for my daughter and now there is no complaining about her feet hurting. He addressed her foot issue, custom made a liner and added a heal wedge to her boot. He wouldn't let us leave until everything was perfect!!! Thank you!!!!! read more

Great bootfitters I had been to one in my home town and they didn't know jack compared to these guys. They spent maybe a half hour with me figuring out my issues with my ski boots and made some simple adjustments and while they are still not fitting perfectly they are better than before and cost me all of $21.00. Well worth the cost. read more

I have a very high instep and was super reluctant to get new ski boots, but after 20 years my old reliables bit the dust. I was almost in tears when I walked into The Boot Doctor, but "Dr." Jim really took his time measuring my foot, and having me stand, walk, and sit before bringing out some boots to try on. He advised me to pretend I was blindfolded and not pay any attention to brand names or colors, just how they felt on my feet. After making my selection, he spent another 30 minutes molding my inserts, etc. He advised me to ski in them, and then come back and either "high-five"him that they were perfect or ask him to tweak them some more. I came back the next day and asked him to create a little more room in the right boot. I'm very happy with all the care and attention I received. read more

Spending a week in Telluride for the bluegrass festival we were looking for some extra activities to do. My son and I went fly fishing with Adam the guide provided by BootDoctors. The staff in the shop were friendly and efficient getting us ready to go. Adam drove us out to a few locations on the San Miguel river and took the time to freshen up our casting skills and teach us some fly fishing technique. Us novices found Adam to be extremely helpful and patient. It was an added bonus that my son and I both caught some sturdy wild Rainbow Trout. Adam was a guide second to none and will be called every time I return to the paradise of Telluride. We also hired BootDoctors (aka Further Adventures) for a half day mountain biking trip. After a little confusion at the beginning with getting the trip started our family of four thoroughly enjoyed the ride. Our driver Ben and guide Mark were super friendly, knowledgeable, and patient. Mark explained the history of the area to us and pointed out the many interesting landmarks. He even did a quick bike repair on the trail to make the bike more comfortable for my 9 year old daughter. Can not recommend these people strongly enough. read more

When in Telluride do as the Telluridians?? Whatever, these guys knew how to set me up for my snowboarding excursion. Gear was high quality and staff was super helpful. Yelp hooked me up with a a check-in discount which was clutch! Would definitely go back and rent...as soon as my should heals from tearing a tendon! read more

I cannot say enough good about Bootdoctors. I don't want to write a long review but their customer service is outstanding. It's obvious how much they care about their customers. The master boot fitters are patient and do everything necessary to make sure you have a good experience and good fitting. My situation was complicated and we spent a lot of time making micro adjustments until I was happy. And boy am I happy. I could sleep in my boots. I had a brand new pair of boots when I got to Telluride. They were so ill-fitted that I ended up buying new ones at BootDoctors because I knew they were experts in their field. I will not let anyone at any other shop work on my boots if at all possible. Working with the ski rental people was always a pleasure. I have my own skis but had questions and they answered all of them even though they weren't making a dime off me. I ended up renting powder skis and they made sure I was happy in them. Thank you to Mike, Matt, Jim(bo), and especially Sam for your patience and for making sure I was a happy client. There are other great folks that helped me but the above mentioned went over and beyond. read more

These guys are extremely helpful, warm spirited and a joy to work with. If your boot ails they have the cure.

SO& I came in for a boot fitting. SO needed an insole& Bob P helped us out. He was knowledgeable and friendly. We had the custom insole done and overnight stretching (about $300 total). After wearing them for a day, SO decided he needed a few more adjustments so we came in and saw Jim. If Bob had been working today I feel certain this would have been a 5 star review. Jim said that the whole reason my SO's boots weren't fitting was because he wasn't putting them on right. Bob had gone through tightening boots with us as step one and found that we were doing it correctly so I asked why the difference? Jim's response to that- "well I'll argue that with Bob because this is the right way." My SO's leg was turning red and was obviously strangulated (I'm a nurse) Jim's response to that? Well if it starts to throb then you can micro adjust them. I butted out at this point, I mean it was just so obviously wrong and I didn't want to argue but Jim did want to argue. I am genuinely worried that Jim is causing damage to people's circulatory system by giving this advice. Concerning, condescending, uncomfortable visit if you are wanting to enjoy your day don't start it at Boot Doctors. read more

Bootdoctors - Custom insoles by bob - Outdoor Gear Near Me - Telluride, Colorado

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Boot Doctors really impressed me today when a yahoo wearing his mask as a chin strap came into the store. The kind woman working immediately asked him to please wear it properly. Needless to say, the guy quickly left. We've been visiting this location for several years and today's interaction made us happy that Boot Doctors is our local go-to for both winter and summer gear. read more

I came in with boots I'd bought at home in CA and had a fitter there work on. Still I couldn't ski a half day without my toes going numb, and I had a week of skiing ahead of me. Even though I said I'd buy new boots if that was what was needed, Xander was confident he could fix the problem. He spent nearly 2 hours fitting inserts, shaving footbeds and stretching the boots. It cost far less than I expected, was a fraction of the cost of new boots, and my feet have never been happier. Thank you to a great group of professionals who are not only expert fitters, but also top notch in customer service!! read more

My husband and I went to Telluride for our anniversary weekend. My husband mountain bikes and wanted me to try it so we came here to rent a bike. Americo was FANTASTIC! He talked to us about what we wanted out of the experience and where my skills were and fitted me with a great bike. He recommended trails for us to try and we had a wonderful time. Definitely go see Americo at Bootdoctors if you need anything at all! He's the best! read more

This review is not for the awesome people that fitted us for our boots and skis, as they were professional, helpful and cared that we had the right equipment. This review is for the lady working behind the counter who rolled her eyes and scoffed at my family and I as we walked in to the store. She asked us to put on our masks... which we were happy - actually more than happy to do. She caught me off guard as my mask was over my chin and I was drinking water to hydrate for our first day of skiing on our first trip to Telluride. So, this is one of the first interactions we received in this town. I looked at her to see if she was talking to me and I said, oh, I'm sorry, I was drinking my water. This lady literally rolled her eyes and scoffed at me. I looked at her again to see if she actually did what I thought she did and I said, something about drinking my water and she did it AGAIN. I was even putting on my mask at that point. I waited all day to make this post, as I know it can seem dumb to complain about people who are actually working. But this is not how you treat customers. If We had argued with her, that would be one thing. But we did not. We were simply walking into a store to make a large purchase! I get enough of rolling eyes and scoffing from my teenagers, I don't need it from a grown woman. read more

We outfitted 3 of our family members w/custom boots, skis, poles, helmets, etc and planned to outfit our other 2 as well. 2 of us have been having constant issues w/our "custom" boots and have been in pain every time we ski to the point that we can only do 2-3 runs before having to take them off. We were told to come back w/any issues and that it would only take 30 min or so to take care of. Every time we've tried, we've been told there is no availability for 5-7 days. Went back again today because I had to take my boots off after 1 run. Was told they couldn't get me in until Mon (the day we leave). I asked if they could make an exception since we've been trying to get this handled for days and the manager came over and was inexcusably rude to the point that I had tears when leaving. I was shocked at the complete lack of empathy or kindness. Super disappointed in the whole experience and will be looking elsewhere to purchase any future gear. read more

We rented from Ski Butlers had a horrible experience; they ultimately referred us to Bootdoctors so I assume you deserve the better rating!

Love these guys. I have such high arches that I need a custom orthotic. I was fitted in my Scarpa T-Race's and will be coming back for my next set. Thanks again guys! read more

These people know their stuff. I dealt with Mike M. who did all sorts of measurements on my feet and put me in a pair of Rossignols that I'm ultimately decided on. Very friendly, low pressure, and they seem to really know their stuff when it comes to ski boot fitting. Highly recommend. read more

Not a better shop in Telluride. Hands down. No trip to the Box Canyon would be complete without a stop into Bootdoctors!