... about a 6 weeks ago I purchased a 6 month liability policy for 2 vehicles, specifically asked…read morethe representative if by the end of the month I could remove one vehicle and add another instead and what cost could be, she said there would be a few dollar difference based on the model, well, I tried to get the change and she was literally trying to sell me a whole new policy, a month ago I paid about $100 down and $115 a month on EFT, well I tried to remove a much newer coupe and add an old sedan, and she quoted me $100 down and $129 a month, I explained to her that I didn't want a new policy, but understand they get commission on every new policy, so unethical Town East location in Mesquite, Tx

When I tell you it has been a sweet sailing since day one with Alpa Insurance. Sophia is such an…read moreAngel. She has been amazing in helping me find affordable insurance. Sophia I really thank you for all you have done for me. I'm very satisfied with my insurance policy. Ask for Sophia if you need any help.

if I could give negative stars I would what's the point of having an agent if they don't respond to…read moretexts emails or anything? Long story short I got into an accident in November and am still without a car. I reached out to my agent for help nothing done at all. I've been stressing and trying to do stuff myself what's the point of paying this expensive insurance if no one will help? I just lost my dad and having to argue daily with the repair shop and trying just to get some help because I can't afford to keep paying out of pocket for a rental but he could care less. I hate State Farm and will be leaving them as soon as I pick my car up.

they made me at home and made me comfortable at my bad insurance policy and this go to Griselda…read moregarcia.

Great service, Jaqueline assisted us and was able to find us a great deal! answered all my…read morequestions and very easy process.

Jackie was an amazing agent very helpful and patient with any question that's you have !read more

Mr. Harrell (Mike) was the most outstanding agent to help me with my reverse mortgage. He is…read moreextremely smart and has extensive experience. I had complete confidence in him. He explained the process thoroughly and provided guidance and encouragement every step of the way. Mike smoothed every bump and made the entire process easy. I am thrilled with the outcome! Best decision I ever made! Mike is a gem!

Trevonne is Great she originally helped me to save on home owners insurance and now helped save…read moremore on multi car insurance. I will be sharing her information with family and friends.

My experience with Hotchkiss and its agent, Dustin Rivera, has been nothing but excellent. He…read moreworked hard to find homeowners' insurance, provided options for coverage and worked through getting underwriter credits. Throughout a 4 month period, Dustin has been very responsive to my many questions.

My company has been a customer of Hotchkiss for 15+ years, I can say I am glad to be moving away…read morefrom this agency. Do not expect your Hotchkiss agent or claims advocate to fight for you. Hotchkiss is only about collecting your premium and letting you fight against the claims adjuster yourself. I was told nothing gets approved anymore and to just hire an attorney if I didn't like it. I've left over 15 messages for Kathy H. to call me back and she continues to avoid taking my calls and does not return any calls.

I was having problems getting my daughter insurance because of her age. Kurt communicated with me…read morefor hours looking for the best price. He got us insurance cheaper than any of the other quotes I was given. His patience was appreciated. I would definitely recommend.

This place is obviously under poor management. I didn't receive my bill at all this month and when…read moreI went to the office (during business hours) to pay it anyway, there was a big flashing "open" sign in the Window and yet, the door was locked. So now my payment will be late because they aren't actually open when they are supposed to be. I saw 3 different people try (and fail) to walk in the door and I'm sure each of them feel the way I do. I'm extremely frustrated with how careless and disorganized this business and location are and I will be taking my business elsewhere as soon as possible.

Very satisfied with the rates they got me. Another…read moreinsurance agent sent me rates that were $1500 more! I went to A1 American after my parents received great rates from them as well.