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Boss Auto Sales

3.1 (7 reviews)
Open • 9:00 am - 5:00 pm

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Ontario Motor Sales - Our new car showroom.

Ontario Motor Sales

(4 reviews)

This dealer really does live up to the old stereotype of the "used car salesman", even when selling…read morenew cars. The sales agent will say anything to make the sale, being dishonest about features the car may or may not have or claiming they don't sell a certain brand of winter tire in order to make the bonus sale for pushing a particular brand. When it comes to servicing, despite making an appointment for a specific time, they have no intention of actually servicing your car then. No, this is just an appointment to "drop off" your car, and they'll get round to it sometime during the day when it suits them. Be prepared to wait for many hours for what should be a simple and quick service. When you complain, the salesmen promise to make things right, until it actually comes to making it right. Then they deny ever offering to help you and will reluctantly let you speak with a manager. A manager that will either tell you he can't do anything, or to take your complaint to GM head office. If you do take you complaint to GM, they refuse to help you saying you have to speak with the dealership. We've had nothing but dishonest and disrespectful treatment from Ontario Motor Sales, and consequently will never buy from them again.

I wanted to thank you for the great service I got from Harmony. I came to buy the cheapest second…read morehand car, and left with a brand new car we love. Harmony was so responsive and nice! Thank you so much.

Menzies Chrysler - A good deal on a new 2024 Grand Caravan. Thanks again.

Menzies Chrysler

(21 reviews)

Bought a used car from a salesman named Duane Mohamed. Had the car for less than two months and had…read morea fault notification for all wheel drive come up. I contacted Duane and he immediately told me there was nothing he could do for me . I purchased an extended warranty that includes powertrain and was basically told too bad by this guy. I will be fighting it but stay away from this dealership and this sleazeball sales man . He's been paid and obviously doesnt care about customer service now

I scheduled my vehicle to be taken to Menzies Chrysler after hearing a grinding noise coming from…read morethe drivers side front tire. Once my vehicle was at Menzies Chrysler the technician stated that he took the vehicle for a road test and could not hear any abnormal noises. So I picked up my vehicle after paying the $185 diagnostic fee. I asked to speak to the mechanic who drove the vehicle and asked if he could take a drive with me in the vehicle. The entire drive I sat in the passenger seat and the technician drove with the window open and kept saying he couldn't hear any noises. When even I could hear the noises in the passenger seat. He told me to continue driving the vehicle until the noise got worse and bring it back in. Last Thursday (2 weeks after my appointment at Menzies Chrysler) one of my employees called me stating that the drivers side front tire wheel well was smoking and that the truck was very hard to steer. We had the vehicle towed to another ram dealership in Stouffville where they gave me an entire page of repairs required to fix the vehicle. The Stouffville ram dealership mechanic showed me that the drivers side front wheel bearing has a catastrophic failure which caused the brake caliper, brake rotor, brake pads, and front axle to basically melt. Now with over $5500 of repairs needed the Menzies Chrysler service team continually state that the problem has nothing to do with them and that the truck left them 100% mechanically sound. Even after bringing all documentation and photographs to the Menzies Chrysler service team they continually say that there was nothing wrong with the vehicle when it was at their dealership. After confronting the mechanic and the general manager instead of them coming up with solutions to remedy the issue they try to blame me because I had changed my own front breaks about 9 months prior. And further more when speaking to the technician and asking him if he has removed the front tire to take an in depth look (after paying the $185 diagnostic fee). He told me there was no reason to take the tire off because he hadn't heard any noises. As an experienced mechanic he should have done his due diligence, instead he was negligent in his practice and the general manager covering his mistake. Never will I return to this dealership after this experience.

Fraser Chrysler Dodge Jeep Ram - Damages to new 2024 Durango RT while in dealership possession

Fraser Chrysler Dodge Jeep Ram

(20 reviews)

AVOID THIS PLACE LIKE THE PLAGUE!…read more Over the past 4 and a half months, I have experienced repeated delays, misinformation, financial burdens, and overall negligence that have left me without my vehicle for a total of 130 days (and counting). Incident #1 (Aug 7 - Sept 16, 2024): My truck was in the shop for over a month, and I was provided with misleading information regarding my rental car coverage. Despite my warranty covering $40/day, I was left with unexplained extra charges. I was bounced between Fraser Chrysler and Enterprise multiple times. Enterprise staff was EXCELLENT, Fraser Chrysler should take notes. After weeks of waiting for a part with no tracking information, I escalated to now Ex Service Manager Chris Mitchell, who resolved the issue within minutes--highlighting the clear incompetence in communication from my assigned service advisor, Laura Gage. Incident #2 (Dec 9, 2024 - Jan 15, 2025): On Dec 4, I reported severe steering issues that caused me to nearly crash my truck and urged that I needed to drop my truck off to their lot (this is where I purchased my truck anyways) and was told no space was available until Dec 9. I had to rent a car at my own expense while waiting for another warranty authorization and repair. Again, my service advisor failed to provide tracking details, despite my warranty company confirming the part had arrived days earlier. When I confronted Fraser Chrysler about this, they falsely claimed the part had been damaged, sent back, and replaced--all within an unrealistic timeframe. Which turned out to be incorrect and factually false. When I finally received my truck back, it was in worse condition. Within four hours, it became undriveable again. I demanded Fraser tow it back, and the response from management was dismissive. I was eventually given a loaner that had less than 50km of gas mileage, and upon further investigation, found that the differential installed on my truck was likely damaged and improperly sourced. Incident #3 (Jan 15 - Present, 2025): After further issues, Fraser Chrysler diagnosed a transfer case failure. I was promised updates but received no communication for weeks. When I personally followed up, I was told the part was not yet received, though my warranty company had no record of the order. More delays followed, and after multiple ignored calls, I finally learned my truck would go into the shop on Feb 7. After installation of the transfer case, the truck still could not steer. It was discovered that the rear differential installed during Incident #1 had the wrong gear ratio, meaning Fraser Chrysler installed an incorrect, unverified part on my truck last year. On Feb 27, my warranty provider confirmed that it is impossible for them to supply incorrect parts--proving Fraser Chrysler's ongoing mismanagement. I have now been without my truck for 130 days and have suffered extreme financial and emotional stress. Fraser Chrysler has offered zero accountability, no urgency, and no compensation for my time, rental expenses, and vehicle payments for a truck I do not even have. Unfortunately, this battle is far from over as well.

Be carefull of the feedback you provide in the online survey you receive from Jeep Canada / FCA…read moreCanada / Stellantis about your recent service experience at a Jeep Dealership. I received a survey from Jeep Canada / FCA Canada asking me about my recent experience with the Fraser Chrysler Oshawa Dealership service department, a Jeep Dealership I have been dealing with since 2021 following the purchase of a Jeep Wrangler Unlimited from said Dealership. My latest experience with the Fraser Chrysler Oshawa service department was so poor and it inconvenienced me so much that it warranted a detailed feedback about my experience and that's what I did in that survey from Jeep Canada. My detailed feedback in the online survey following a routine maintenance check with tire rotation was detailed and factual: as soon as I got into the vehicle and drove off the lot I expeienced heavy vibration on the steering wheel, loud squeaky sound coming from the front driver side when breaking both of which were not there before, and on the day I brought the vehicle to get these new issues fixed, I had to one of their rude service team members who told me that there was a note on profile about finding isses with my vehicle. When I expeienced the issues with my vehicle that were not there before the Sevice Manager went out with me and said "I know exactly what the technician did wrong here. Bring the vehicle in first thing tomorrow AM (I will not be at the dealership tomorrow, but Tara would take care of you) and we wll take care of this for you at no cost." - must of got the attention of the team at Jeep Canada / FCA Canada because I received a follow-up survey email from Jeep Canada / FCA Canada asking me if I received a called from Fraser Chrysler Oshawa about my feedback in the recent survey and I was given an opportunity again in that survey email to provide more information particularly about my experience with one of the rude service team members when I brought the vehicle in the next morning as per the Service Manager's request. Both issues were fixed to my delight and I thanked the service team for fixing the two new issues. Today I called Fraser Chrysler Oshawa to book an appointment to rotate my tires which is part of my service agreement with them and I had the call back 3 times because I was placed on hold for so long on each occasion which is something I had never experienced in my four years bringing my car for service at this dealership. When i finally got through to service, I was put on hold again for a considerably longer time by one of their service team members (Tara) who eventually came back on the line and said "Neil we have a message on your profile that says you are not happy with our service here at Fraser Chrysler so we feel it is best that you find another dealership to take your vehicle to." I wasn't surprised by this dealership's response to my rather candid feedback in the online survey from Jeep Canada (I actually one a $250 gift card from Fraser Chrysler last year for completing a survey where I gave the team 5/5 for amazing service) . What I am surprised at though, is that there not more Google Reviews about the sometimes poor and rather rude reception you get from some of the service team members at Fraser Chrysler Oshawa dealership and "hosing" that are sometimes done by the sevice consultants to get you to spend more money at the dealership. Hoping that this dealership someday understands how they can use customer feedback surveys to improve customer servicento attract and retain customers , because at the end of the day there are no exceptions to exceptional customer service.

Countryside Motors - Anthony I have no clue what you are talking about,   my family and I have bought 6 car's from Ryen over the past 10 years

Countryside Motors

(3 reviews)

We went in to buy a car in November 2013. No credit issues, no financial issues at all. The deal…read morewas good so we bought the car. After about 3 weeks of calling, texting and emailing the sales rep Ryen, who I have learned has had many other complaints and bad reviews written about him through his "newride.ca" brand but who cares right? Just close down and re open a new location is how he's survived until now. To comment on our experience, I will say that when we couldn't locate our sales rep or vehicle that we purchased, we felt very uneasy so we backed out of the deal. As soon as that email was sent to Ryen, we received, a greedy, testosterone driven, screaming mad man surface after all that time with no explanation, just threats that we HAVE to complete the deal regardless of our bad feeling, he threatened with lawyers and bad credit ratings and had my girlfriend crying every day for two months until our lawyer was able to assist with the reversal of the contract which wasn't cheap. As a matter of fact, when I see a car with his companies licence place frame on it I ask about him and absolutely 100% of the time, I hear that once the sale is complete you're history! If you don't take this reviews advice. I had to give this business 1/5 but if I could have selected '0', I would have! I will leave you with these wise words, if you get fooled, it's your own fault! Avoid this place like like no tomorrow.

With recent car troubles I went looking for a new vehicle, a friend recommended teddy and Ryen at…read morecountryside. They help me with financing and got me the prefect truck. Thanks guys

General Motors of Canada - After being told the truck was safe it failed MTO inspection.

General Motors of Canada

(5 reviews)

Tried reaching out GM for help they did not care. However I was able to work things out with the…read moredealer

Thank you from the bottom of my heart for building, or being the final assembly point for, my last…read moretwo vehicles. And for almost 20 years of reliable motoring up and down the West Coast, from the lower mainland of British Columbia to the Mexican border, where one's standard insurance does not apply should they cross, and many points in between. Few things are as maddening as driving around my native California, and the West Coast in general, and seeing how many people are still passing up on the opportunity to buy a much improved domestic vehicle, either because "once bitten, twice shy" or because it's not cool. Well, in some cases, I can see why. A coworker once told me that his dad bought a Cadillac in the '80s with the V8-6-4 engine in which the unneeded cylinders would not fire, thus saving gas. Since the car never ran quite right, his dad traded it in and swore off American cars. But, back to GM of Canada Oshawa Assembly Plant, it's not just me. The Oshawa Assembly Plant, in an eastern suburb of greater Toronto, has won accolades for its quality control. They were assigned building GM's venerable long-lived W-body, meaning LaCrosses, Intrigues, Grand Prixs, and Impalas/Monte Carlos, for 4 divisions of General Motors. These rigs ran on platforms that were time tested, with engines and transmissions that went unchanged for years and had thus proven themselves. Consumer Reports and the "dot" rating system also loved the two makes/models/years I owned as well, giving them the "much better than average" dot for most of the cars' systems. Ah yes, the good old days when, in now import crazed SoCal, there was enough consumption of GM vehicles to have stand-alone Pontiac and Oldsmobile dealerships. Today, Pontiac and Oldsmobile no longer exist. Ok, fine - you're cool in your foreign vehicle, and I'm a "cradle to grave" General Motors geek and aficionado. And what they've built for me at GM of Canada - Oshawa is part of the reason why.

Boss Auto Sales - car_dealers - Updated June 2026

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