The service was absolutely terrible. My husband and I wait about 30 minutes for our ceasers. We asked 3 people to check on it. Everything we asked for took so long to get to us. The food was okay. Nothing too special. My tacos were bland, my hubby's pizza was missing the sour cream, my sons iced cream was missing sauce and we had to ask for his gravey. The restaurant itself is blah. It wasn't clean enough. We saw garbage on the ground and a bunch of crayons on the floor. Our server asked if I wanted to make my dinner a combo...I wasn't at McDonalds. She kept giving me the bill my husband kept telling her to give it to him and I kept passing it to him as well. The place has turned into a hole. It needs a new manager. read more

I came alone for a break in between appointments etc. Had a soup to avoid too much calories. Environment is clean and very welcoming. Staff is pleasant and amenities are in excellent state of performance. read more

Boston Pizza - Soup - Pizza Near Me - Brampton, Ontario

Place was clean, quiet for a Thursday afternoon. Great service with good food and the servers were really nice read more

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We ordered Nacho and Thai bites as our apps and ordered a medium Vegetarian Pizza when the nachos were served at the table..... Thai bites actually came even after we got the pizza and started eating it. You either get too much or too little tomatoes on your food! The nachos when first served to us had almost no cheese and no tomatoes on top. When we asked for more, the manager came to say that they can't give more cheese as it's their 'new policy.' It came back with more cheese and toppings after we told them that we would pay for it. When we got the pizza it came with so much tomatoes that we could barely see any other toppings on the pizza. When we started eating, the crust was too hard and we could feel that the pizza was reheated and the tomatoes were just 'thrown' on top afterwards. The pizza came with no dipping sauce and we were told that we had to pay for the dipping sauce if we wanted any. This was the first time at Boston pizza that no dipping was served to us. When we said we can pay for it, they came back with a random one without even asking which one we wanted. The Thai bites tasted as if they were refried since we could taste the oil more than the sauce they were tossed in! The service was really poor and the food was miserable. This location would need a lot of improvement in terms of staff training and cooking if they aim to provide better customer service. read more

we were there Saturday evening at 7:00 pm for my daughters birthday. My husband and I ordered spaghetti and meatballs, good sized dish but flavour was substandar. They used to ask if you would like extra parmesan cheese when they brought the food out, not anymore.All I could taste was peppers. The cheesy garlic bread lacked flavour. The table we were seated at had a sticky substance on it. Had to ask our waiter to come and clean it. Waiter was mediocre at best. The restaurant was very loud which made it difficult for our table of seven to communicate. We thought it was way over priced. read more

Ordered a large pizza and wings. I grew up eating NY pizza, never had Boston pizza. If pizza tastes like this in Boston then hard pass. The wings were decent. read more

Food and service is very good here. Plenty of good options to eat inside. Alone or with group of friends a good time to dine in. amazing atmosphere read more

Food is terrible considering the price you pay the service is very slow. Whoever is running this place is doing a very poor job.

The host with the most helped to make a great dining experience. And the had two special "skinny" pizzas and WOW! So tasty. read more

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With COVID19 we placed an order through Skip the Dishes. Ordered Ribs and Wings. The portions was terrible for a rack of ribs... $25 what a rop off and wings for 4... wow... roughly 15pcs for $20 As for taste... not much better. It was ok at best. The fries we got were soggy. Overall will not be a place we order from again. read more

I used to go to Boston pizza at least twice or three times a month. Appetizer: Nachos with spicy chicken is my absolute favourite! Chicken & Goat Cheese Flatbread Pizzatizer is so good with chicken breasts, BBQ sauce and goat cheese. Unfortunately don't have this anymore because it was a promotional thing during winter. Chipotle Chicken Pizza Taco was another $10 deal, tasted like Taco Bell (don't suggest) All meat bites is boneless chicken bites. You can choose different flavours, I got a medium flavour. Food/Mains: Jambalaya Fettuccine ($16.99) has become one of my new favourite pasta from there. It has shrimp, chicken, sausage and veggies in marinara sauce. Can never go wrong with Chicken Parmesan ($17.49) Shrimp Tacos ($12.99) come in threes and you choose a side. I thought they were kind of lousy. Crispy Chicken Pecan Salad ($13.89) for all you healthy people, please try this! It's an assortment with many things like chicken breast, pecans, cheese, bacon, eggs and veggies with ranch dressing. Best salad I've ever had and I can never finish it. Desserts: The Panookie (5.99) is honestly just a big soft cookie with ice team in the middle. Nothing too special on my my watch. Chocolate Brownie Addiction is to die for. Customer service: Really helpful and friendly! We always get accommodated right away. Elicia has become our favourite server, the many times she's served us never left us disappointed and when the times she's not in charge of our table, she always comes by to say hi and ask if we are doing okay. read more

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I love this place the food is always great and the best place to watch the game, have a good time mingle with others watching the game and get carried away always a fun place read more

Boston Pizza - Pizza Near Me - Brampton, Ontario

I gave this place a chance around 8 months ago and the service was horrible. My friend was begging me to go back last week and I didn't want to but she basically forced me, and boy i dont regret it. We were served by the kindest gentleman named Mack, and he was so professional and sweet. While the food is mediocre, i would go back just to be served by Mack again. I wish there were more waiters like him. read more

For a traditionally dine in restaurant, the Queen Street location in Brampton consistently gets it right for delivery! We order often from several other restaurants in the area, similar to Boston Pizza, i.e. dine-in chain restaurants, and more often than not we are disappointed with our meals. When we order from Boston Pizza the food is always exactly as we order it (even with our many substitutions and upgrades and alterations!), it's always HOT, and they never fail to send the proper condiments etc. with our order! Thanks BP Brampton Queen St Julia Martin read more

Absolutely amazing service! We had the waiter Connor, extremely nice and kind. Genuinely made our night! Super quick service and polite. Thanks for the exceptional effort! read more

Boston Pizza is like most big chains, reliably average. The service will be decent, the food will be decent, there aren't likely to be big surprises in either direction. They are fairly kid-friendly in most locales, which is a good thing if you're a parent. I can't honestly recommend you go out of your way to this Boston Pizza or any Boston Pizza, but if you live near here, there's a reasonable chance that you'll end up going here anyway. read more

In terms of chains, I'm a pretty big fan of Boston Pizza, and I do believe this this location is my favourite. To get the negative out of the way, it can get pretty noisy in there, and that's really all I can say. The prices are decent for what you get. I don't really love their pizza all that much, but everything else on the menu is solid, in my opinion. I'm especially fond of their fettucinne alfredo. The service is also great. I hate to sound like a pig, but it should also be noted: I don't think I've ever seen such a level of consistent hotness as I've seen in the waitresses at this BP. it holds no bearing on my review of the place, but it's something. Ahem, anyway. I don't think I've ever had a sub-par experience at that place, and it's a reliable option if I'm ever in the area. read more

So today, Sunday, October 20, at about 4 00 pm, I dropped into the Boston Pizza, at 2458 Queen Street in Brampton. I had two beer, and an appetizer. I sat in the sports bar. When I was finished, I asked for my bill. The server/bartender said "do you need the debit machine?" I said no, I'm paying cash. The server/bartender proceeded to tell me that the bill was $38.50. I asked him again, and he said $38.50. The individual walked away without giving me a bill. So after about 5 minutes, when the server/bartender came back, I asked him for the bill. When I got the bill, the total was $30.83. When I questioned the server/bartender, he said that's what I told you it was, $30.85. I paid the bill. On my way out, I told one of the staff I would like to speak with the manager. When he arrived, I asked him "Is it not customary, regardless if a person is paying by cash, or debit, that a bill is given to the customer before your staff member asks them for money?" The manager looked down at the floor and grunted. I turned around and left the restaurant. I am no longer a Boston Pizza customer. read more

I went here with a friend on Saturday and we had a great time. when we got there (around 3:00pm) there wasn't a lot of people there so it was quite and the waitress was really nice and accommodating. My friend and I ended up staying there for about 6 hours, so we were there when the place got busier with more families and sports fans coming in. Even though we already paid and were just talking, they didn't kick us out and let us stay there well after we paid our bill, which was nice since we were sitting in a really nice booth. Overall, the service was nice and friendly, and the food was really good (I had the individual perogy pizza and the chocolate explosion cheesecake , yumm!), I would definitely come back here again. read more

Came here for a quick bite and enjoyed my visit as I always have in the past. We started off with the Southwest Flatbread - BBQ chicken, bacon, red onions, with BBQ sauce and pizza mozzarella, topped with ranch dressing - excellent flavour combination, great starter. We also had the chicken wings but I made a mistake in getting them Hot because they were way too hot for me. The kind of hot where you can't enjoy the food, but that was my fault as the wings themselves were pretty good. We finished off with the The Starting Lineup - a platter with Cactus Cut Potatoes, Three-Cheese Toast, Bandera Pizza Bread and we opted for 2 orders of wings in Thai Chili and Honey Garlic, a much needed relief after those super hot wings. The items in the platter are all pretty good, especially the Bandera Pizza Bread which has a very familiar taste but I can't quite put my finger on it. The three cheese toast however really isn't anything special. The food was good, the service was good, no complaints here. read more

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We came in for a Beer mostly so we only had some good to share. We had spinach and artichoke dip that came with very tasty garlic bread and the dip had baked chees on top! Very tasty. We also had shrimp tacos that were really good. The only thing I didn't like was the Bloody Mary read more

Wow, read these reviews and I am not impressed. There is some serious lack of taste buds in this town. Very pricy, bought a 6 pack of drinks, MEDIUM pizza and small wings and it was $50. Order the food and friend went and picked this up. Ok Wings were supposed to be deep fried, can you say microwaved wings? Soggy, not crispy, and they put 2 slices of old celery on it. One had turned color. Pizza, LMAO, Medium pizza "serves" 2-3 people, really maybe a few 4 year old kids. 13" pizza is NOT a medium people and $26 for this OMG I am glad I wasn't the one picking this up. How did it taste? Sauce is sad attempt to be called Boston pizza, Boston - sue these dumb asses for making you look pathetic. My kids can make better food in their easy bake oven!! This is a first and last place in my book. First and last time you'll even rob me. read more

Awful service!! We ended up leaving without ordering the rest of what we wanted to eat! Waitress didn't come once to check up on us and we had to get someone to go get her. When we finally got fed up and left we made a complaint to the manager. His reaction was well did you at least get your food? I'm giving it 1 star because it won't let me leave it at zero read more

Came here on a Monday night and it took about 5 minutes for them to seat me and 4 other guests the service was ok they brought our food out within 15 minutes of ordering also the waitress was really calm and patient they brought us the wrong wings but they were curious enough to bring the right order and didnt even charge for us for any appetizers read more

The service is really poor and food is okay. They should focus on improving the customer's overall experience!

This is seriously bland food. I've given Boston Pizza a try... twice... and found that you can get anything on the menu almost anywhere else, done better. read more

This just isn't right! It took thirty minutes to get water and another twenty just for a pitcher of beer. Multiple glasses were dirty as well. I am just so appalled. The waiter came to take our order and midway through she left and talked to someone else without saying anything. EGREGIOUS. My god, honestly don't waste your time at this horrible restaurant. read more

Went here with family and friends of all age groups and had a great time. This is your typical pizza joint but pricier. We had a friendly and great looking waitress and she took care of everything without any problems through out our dining experience. We ordered our drinks and to start we got Pizza spring rolls, Cactus cut potatoes, Bacon wrapped steak skewers and Thai chicken bites. The food came out within 15 minutes and everything tasted great! Our server came back to ask for our mains, so we ordered The Meateor, Pulled Pork & The Rustic Italian pizzas. As soon we finished our starters, the kind waitress was considerate to give us time in between to digest our food and got us some beverage refills. When we got our pizzas, the toppings were stacked with meat, veggies, and cheesy goodness, it was delicious! I had about 5 slices, I didn't think I had room for dessert but the little kids ended up grabbing The Panookie and Chocolate Explosion. I just took a small bite and before you know it, I almost ended up finishing... both. We ended up ordering another round of dessert, yea.. it was ridiculous. Overall its your typical restaurant chain, the food is what you expect it to be but, more or less, I think you pay for the dining experience :) read more

I honestly dislike Boston Pizza very much, but I felt for some decent delivered pizza and dessert tonight.. Halloween night.. and I got the perogi pizza, fettaccini alfredo (extra sauce) and brownies with ice cream. The pizza was very decent.. I enjoyed it.. Simple but good. The pasta was a bit bland but nothing to complain about really (salt and pepper will help). The garloc bread was really good.. the brownies.. of course you can't go wrong with brownies. I am definitely ordering for delivery again. I wouldn't personally dine in though, but for delivery pizza, why not. I recommend the pizza and brownies. Yum. read more

Took a date here.. I tipped the waiter $10.00 and he still made a comment at my date because she didn't pay, which I made clear when I paid the bill. Such an unprofessional place to go now-a-days and feels like they hire high school drop outs as waiters. The experience was more than awful, my date had asked me to promise me never to bring here back here. It was so insulting. Move on men, go to Jack Astors, Moxis or Turtle Jacks as they are way more classier.. Boston Pizza lost its class and touch to other chains. If you really want to impress someone, this is the worst place. Oh by the way, the food isn't as good as it used to be and they charge twice as much now than they used to. read more

We have dined in this location many times. Some good and some bad meals. Last night was fair at best. At least for me. We had the nachos which were good. They returned to the old fashioned nachos with tomatoes, green peppers, onions and olives. I had the Tuscan pizza but with regular chicken not the spicy. Very bland taste . Aside from the chicken on the pizza the rest was tasteless. Way too much cheese and no spices. Would not order again .I ate it because I was famished. I ordered the adult chicken fingers and fries for my son and it came with 5 pieces of chicken but only a handful of fries. Very skimpy. I asked the waitress if they changed the portion size. She said no but they did as I always order this meal for my son. The waitress 'Michelle' was kind enough to bring more fries without me asking. She was the only bright spot in this night out. She remembered us from a previous visit and knew what the kids wanted to order. She was wonderful. read more