This is my absolute favorite bookstore, not just in Pittsburgh but across the board! The staff is…read moreso friendly, the store is cozy, the coffee is delicious, and the events add so much to the community. I would highly recommend!

Had to stop by the award-winning friendliest bookstore in Pennsylvania -- White Whale Bookstore…read more(ranked 71st in the country!!) Not only do they have an incredible book selection, but there's also a cozy coffee + tea shop attached Huge shoutout to Luis (GM!) for helping me pick the perfect latte -- I went with the banana bread latte (on the menu until the end of the month, so don't miss it!) They truly prioritize community, host events, and create such a welcoming vibe. Definitely check out their website for upcoming happenings!

This new location downtown just opened and it is great!!! They are still setting some of the books…read moreup but the 2 people working there when I went on their 2nd day were so nice. Went to pick up some children's books for a book drive and walked out with 8 books and then 4 records for me. Win, Win.

The space was bigger than I expected yet small enough to still feel quaint. The guy working seemed…read morenice enough but not overly friendly. They had a good amount of books but I was expecting a lower price for being used. They actually had the book I wanted for virtually the same price I could get anywhere else, as I'm writing this review I checked online and it's significantly cheaper now than it has been. I guess that's the price of supporting local business.

Shelves are packed with gems. It was a fun bookstore to rummage through…read more Ended up going downstairs and finding a fiction paperback for under 5 bucks. Yeah. I'm a fan.

Really wide selection of used books, so many old books, in great condition! Guys at the front were…read morefriendly, prices were reasonable, masks are provided but not required. They also have lots of records, CDs, and some trinkets like postcards and matchboxes. Excellent!

I'm not sure why this location was marked at closed. I went to the store yesterday (1/22/2020) and…read morebought a few books. This place is great--the selection of pay-what-you-want books is really interesting, and the second floor is filled with an eclectic mix of books, from religion and philosophy, to medicine, to poetry, to geography-specific books. I always like to peruse the medical books, where you may find a new(er) book about updated technologies, or old hygiene guides from 1921. I never know what you're going to find when I go, but I'm always happy with my visit. They do have an online system that allows you to search for specific books, but I've never used it. The people who run the shop are nice and always happy to help. I will definitely be returning in the near future.

From the owner: Online only bookstore based in Pittsburgh, that specializes rare antique and antiquarian books and…read morerelated ephemera.

This is exactly what a great neighborhood used bookstore should be. The shelves are packed…read morefloor-to-ceiling with an incredible mix of hidden treasures, rare finds, and classic paperbacks that you can easily lose an hour browsing through. They have a fantastic "buy three, get one free" deal that always convinces me to grab just one more book than I originally planned. Plus, the fact that they have an awesome vinyl collection means you can hunt for records and books at the same time. The staff is always laid-back and friendly, making it a staple spot to hit up whenever you're hanging out in Squirrel Hill or downtown.

This place was an utter disappointment. I did hear from some residents that the chain has a mixed…read morereputation around the city. What's mixed? Who likes it? It was mostly organized, as in things were labeled and in generally the right area, but not really. Mostly I was annoyed by the selection. Whenever I travel, I visit a bookstore. All the books were oversized, so they won't travel well or easily. The selection was meager and it wasn't quite textbooks or books even books worth buying. The prices are too excessive for book quality and selection. Nothing amazing about this place, except maybe location?

Great atmosphere, nice selection of books as well as bookish things like tote bags, bookmarks,…read morestickers, etc. Nice display for Pride month. Kids' section was hopping.

This bookstore balances national best sellers along with books written by local artists. I…read moreappreciated the way they organized the books by genre and incorporated the decor into the flow. Even on a busy weekend, there was enough space to comfortably browse through. The staff behind the counter appeared friendly and knowledgeable about their inventory and the business. We didn't purchase anything, but thoroughly enjoyed browsing through and added several books to our "need to read" lists.

Lots of books and gifts. The gentleman working there was very friendly. They also have a dinner…read morecafe, but couldn't stay. However, the guy invited us back next time we are in town.

Beyond poor customer service, rude, snarky, and outright disrespectful. Internet states opens at…read more11 while sign on door states 12 due to holiday, Ok no problem. Noon arrives ring bell, the doorbell speaker states it wasn't noon. Ask simple question about a basic product and about the parking got no suggestions just smart-ass answers. Under the old owner, I was treated decently. Over the years, I shopped for gifts for my Jewish friends. The boy's mother was not much better. I'll shop on-line and not deal with the nonsense and what I felt was prejudice against perceived gentiles or Jews that don't meet their standards. What abysmal ambassadors for Judaism!