this is a small town dealership that has access to big time deals with a huge selection. The…read moreselection is huge they have 16 different dealerships to choose from.

I've been trying to buy a vehicle here for the past 2 weeks. Couldn't work out a deal the first…read moretime, they seemed to give me an amazing offer on my trade in but somehow worked that money back into the sell of the new vehicle. There was no negotiation, but the bad part is I still tried to work something out but the salesman doesn't return my calls and the manager never responds to calls or messages! Terrible service, I wouldn't make the drive from the surrounding areas to this dealership.

This place has been a staple of the community for a long time. It has gone thru different…read moremanagement and undergone a major face lift. The waiting area is one of the best I've seen in the area, they have plenty of sitting, vending machines and plenty refreshments (coffee,water). They have a nice area specifically for young children which is nicely secured. They even have two game consoles (ps, x-box) for the more active ones. The place is well kept and clean as it should be. Michele Ramirez at the service department is the best and a very good hearted person, on the other hand the mechanic side of this business lacks in some ways. Me personally I think they could have given more of an effort in servicing my vehicle. But like I said that is a matter of personnel opinion.

My wife and I recently purchased our SUV from Alice Chevrolet. Raul Carrera and David Rodriguez…read moretook care of us the whole way through. Raul told us when we started the process that we were family, and he made sure that we were treated like family throughout the process. I have worked in the car business for several years and there are very few places and people that I will deal with. I definitely recommend Alice Chevrolet!

They didn't fix what I went in to have fixed. The did a lot of other work that they up sold to me…read moreand when I left I had the same problem. When I went back they were to busy to help. It's too bad. It's always better to stay away from dealers. To many honest independent shops out there. #ilearndmylesson

Was very pleased with sales representative and manager who knew and took the time to make sure we…read morewere happy with our purchase. Thank you for making it possible to getting my family into a much needed 2nd vehicle.

Hidden Fees, No Disclosure of Major Repairs, and Terrible Accountability…read more I recently purchased a 2019 Nissan Titan Pro-4X from Team Chevrolet GMC of Alice, and the entire experience has been deeply disappointing -- enough that I've filed formal complaints with both the Texas Attorney General's Office and the TxDMV Enforcement Division. Here's what happened: The truck was advertised at what seemed like a fair price and was described as having a "Clean Carfax." After the test drive, I told the sales team I was ready to move forward -- but when the paperwork came out, I was suddenly hit with a $2,500 "services performed" fee. When I asked what this was, they claimed it covered wiper blades, fluid changes, filters, etc. -- routine reconditioning work that's usually baked into a vehicle's listing price. But here, it was added after the fact, on top of the advertised price. I asked for service records to see what I was actually paying for. I was only given basic internal paperwork -- no mention of any major repairs. Here's the kicker: less than two miles after leaving the lot, the check engine light came on. I immediately returned the truck. The next day, their own service department admitted the turbocharger had failed before the sale and had been sent to a third-party mechanic for repair. None of this was disclosed. Not during the sale, not in the service records I requested, and not in the $2,500 charge. When I went back to resolve the issue, I asked to speak to the general manager. Instead, I was referred to David Rodriguez, the pre-owned manager. I asked for a written warranty on the turbo or a fair adjustment. His response? They couldn't offer anything further because they were "already $4,000 in the red." He also told me they don't have to disclose major mechanical repairs unless the customer specifically asks. I asked him point blank, "So if a vehicle had a new engine installed, and I didn't specifically ask about that, you wouldn't tell me?" He said no -- and stood by that logic. To this day, I still haven't received documentation for the third-party turbo repair. The dealership is refusing to offer a warranty or accept any accountability for failing to disclose the most important mechanical history on the vehicle. This wasn't just poor communication -- it was deliberate omission and misrepresentation. If you're shopping here, get everything in writing. Ask for full service records, especially if you're being charged extra for "services performed." The sticker price you see is not what you'll pay -- and based on my experience, you may not know what you're getting until it's too late. Buyer beware.

What can I say just another dealership doing dealership things like selling cars and stuffread more