We had an amazing experience at Hicks. No pressure, good inventory, knowledgeable and professional staff. One of the best car deals we've ever had (I I was raised by a cat dealer and sold cars myself for several years). We were greeted by a young woman named Jackie, who was very professional and knew the car and all its functions. We never felt any pressure. Even when she brought in the manager. They both we very informative and accepting of our position. We did not plan to buy that day, just stopped in to look at a pathfinder. We wanted a 25 (less expensive) so they said they'd find one. A couple of days later they called to say they'd located one and would let us know when it arrived. Two days later they called to say they were not able to get it after all, however, they offered us the same deal on a 26. No tricks, no BS, just a straight & honest deal. Even the F&I experience easy. They brought us the first paper work with some warranties we did not want. We told them that and the removed them with no pressure and the deal was done. Easy-peasy! Then Jackie walked us through all the cars special features (which were many) and off we drove. It almost seemed to good to be true. We could not have been more pleased and we love our new Pathfinder! read more

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I hope this review helps you make a smart decision. I took my Nissan Sentra in to replace a broken headlight. The service advisor, Anyssa Guzman, had me waiting for more than 40 minutes just to give me an estimate. They were going to charge me over $1000.00 to replace a single headlight. I declined the service because it was too expensive. I asked for my keys to leave, and that's when another person came out and suggested an alternative option. She offered an aftermarket part for $645.64 and gave me a generic excuse as to why they hadn't offered this option earlier. The headlight would take four days to arrive at the dealership, and I was required to prepay for the part. I didn't want to wait or prepay, so I asked for my keys again. I then waited almost another hour to get my keys back. When they finally brought my vehicle out, I inspected it because I found the delay suspicious. The dealership had washed my car despite the broken headlight, which had a hole about 4X5 inches in size. They completely saturated the inside of the headlight with water, causing even more damage. That's when I realized why they had taken so long to return my keys--they had been drying and cleaning up the mess. The Nissan manager, a guy named Mathew, came out and tried to justify what had happened. He was useless. All I wanted was for Nissan to take responsibility for any electrical problems that might arise due to their mistake. Instead, Mathew offered to replace the lightbulb. (a $8-10 lightbulb). I laughed and left. I then called another Nissan dealership outside Corpus Christi, TX, and they gave me an estimate of $590.00 for the original part, including labor. Meanwhile, Hicks Family Nissan in Robstown, TX, was trying to charge me twice the price for the same part--and even more than the aftermarket part they tried to sell me. I strongly recommend that you avoid doing business with Hicks Family Nissan. read more