I have had Jim do multiple repairs on my vehicles and they have always been the best! As far as I'm…read moreconcerned about the previous reviewer he's one of those people who are never happy regardless of the quality they recieve! I've personally seen multiple repairs come out of Jim's shop and never seen a bad quality job (including Joshua's Tundra).

Was recommended by a family member to take my truck to rustic river collision and was told I would…read morehave everything fixed when it got back to me. That was the furthest thing from the truth. He did not repair the rear bumper, mufflers and the hood was totally misaligned. If you ask for a quote don't expect getting one from jim as he is a crook! When I went to go pick up my vehicle I was told to hand over a cashiers check before I could inspect my vehicle. I returned to my vehicle and called the police as that is not how that works nor how the law is written. When I inspected my vehicle the rear camera was disabled, fluid levels were low and only half of the work was completed. I'd give him a -10 stars if it were possible. His lack of communication skills also don't belong anywhere in a business setting. So if you actually want your vehicle fixed I recommend you find someone else!

Two words totally describe the service scammers and criminal. I lost my vehicle from May to August…read morewhile I could not get any help or communication as to why or status. The cost was thousands over my deductible just to get my vehicle back or it would have been more months of fighting to finally get it back. My hope is this review saves others from the nightmare I experienced.

wonderful company filled with people who care. Just had my truck fixed and it looks like a show…read moretruck. If you need a reference for these folks contact me

I highly recommend Jack's Auto Body for all of your painting and repair. Also for custom and…read morerestorative needs. The owner Mike, and his team are fantastic to work with. Mike honestly answers all of your questions, and explains exactly what is involved in the repair or restoration. He is very fair with costs. The quality of is work is excellent. I wish I could give a higher rate, if I could it would be more than 10. Thank you for all you do, please stay true to the excellent job you are doing.

Recently we had some damage caused by a previous windshield installer that caused rust to the…read morewindshield frame. This is not a trivial repair and some shops will not even attempt it and consider the vehicle totaled due to the cost to replace the structure rather than repair it. Jacks understood the value of the vehicle and worked with me as I coordinated the warranty repair with Safelite. Jacks provided an accurate estimate before the work was started. The team at Jacks is fantastic to work with Kendall and Mike were supportive through the entire process. The repair was done well and the cost was within the estimate. I would recommend Jacks to anyone who needs specialized auto body work in the Pocatello area.

This auto body shop in one of the worst in this state. They definitely don't know how to treat…read morecustomers. If you don't like something or you want your old parts back so you make sure they actually done what they say. The painter in the shop Matt's son will fly off the handle and start cussing at you screaming at the top of his lungs calling you every name in the book He will even tell you if you want the old part dig in the dumpster and get them. Way unprofessional and way over the top. Matt will lie to you any chance he gets. if he tells you the parts are inn, well their not and when he tells you your car will be done in 4 to 5 days plan for 2, 7 day weeks. If your car needs a new headlight then they have to wait til it comes in before they paint and everyone knows you don't paint the headlights.They only paint the cars if you're going to pick it up within 2 or 3 hours he doesn't believe in painting and letting it cure a little before you take it. Apparently he doesn't think paint needs to cure..it's been nothing but ignorance, lies,unprofessional behavior ,and the arrogance is overwhelming.. o ya and they think they are the only paint shop in idaho so they can treat the customers like dirt.. beware of this company you will be better off passing them by..

I had two unfortunate 'dents' in my 2013 Hyundai. Had a bid in Idaho Falls for more than 500 to fix…read moreboth...paintless. On a tip I went to Ding Genie. The bid was significantly less, the work was done on time and was perfect. Both front fender dents were across creases so this was no easy fix. Final words...Paintless, Painless and didn't leave me Penniless! Thanks!

No stars! I took my truck to Majestic after an accident and they got back to me after 10 days to…read morelet me know it was probably totaled. It was close, so I asked what it would cost so I could cover the difference. They told me they wouldn't recommend that. In other words, "we don't want to deal with it." So I said fine and took it to Ermal's. Their estimate was more than $4,000 less than Majestic and I'm back on the road! I got the feeling Majestic just didn't want to deal with the damage on my truck.

WOW! We had a major collision that took about a month between insurance, waiting on parts and…read morerepair work to be completed. The work was great and our van in the affected areas were as good as new. Unfortunately, upon pick up a minor issue was found and I addressed it with Matt. He immediately investigated it and ordered the part and told me it would only take about 20-30 minutes when the part arrived. The part arrived fairly quickly but it took a few weeks for us to have time to get it back in. During this time two additionally issues were discovered. Today my wife brought the van in and mentioned the additional issues. Majestic took full ownership of all the items on our list and informed my wife it would be longer than expected and gave her and our son a ride home. Our van was just now DELIVERED to our house with all the issues resolved. Although the 3 issues were unfortunate they took the steps to quickly take care of them at our convenience and provided EXCELENT customer service.

Crash Champions is amazing!! I had the best experience in the most unfortunate time. Cannot say…read moreenough great things about their wonderful service!

1st class service from the moment you step in the office. Crash Champions is highly recommended as…read moreyour go to body shop.

Brent and his crew did an absolutely amazing job repairing my daughter's 2010 RAM. when We got to…read morethe shop to pick up the truck, I was amazed at just how perfect it looked from top to bottom and everywhere in between. Above and beyond his great work, Brent was very easy to communicate and work with. We live in Ada County and could have had the work done here. I told Brent that if I ever need body shop. We will have the cars brought here. I will stop using Brent when he stops working on cars.

Best customer service in town. Helped me fix my wife's bumper that's was dragging on the ground. I…read morewill use them for anything I'll ever need from here on. I trust them fully to do a good job and give a great price.

Do NOT recommend. Husband took our Camry in. They put us off picking it up for an entire weekend,…read moreand when we got it back on Monday, there were hundreds of extra miles on the odometer and the car positively reeks of cigarettes. It isn't the stench of someone smoking one dart in the car. Some you-know-what took my car out for a dirty weekend and returned it smelling like a 1987 Panama City Beach motel room. I have a documented allergy to nightshades! I cannot even get in the car, now! Why would anyone take a Camry, you ask? Well, additionally and possibly most important, this is a legitimate issue of stolen valor as the car is licensed with my husband's military tag. I just hope the two bit weasel who fronted as a Marine for the weekend got zapped by a speed camera whilst joyriding in our car so the truth will come out in the wash. SHAME ON YOU!

With six children and many cars over the years I've dealt with many many auto body shops. Velocity…read moresurpasses everyone of them in every way. These guys are professional and responsive. Their work is exceptional. I can't recommend anyone more.