The Business owner was unresponsive once she decided she didn't want to provide us with her…read moreservices. That fact that she did not want to provide her services was unbeknownst to me because she did not state that. After waiting nearly a month and did not respond to my schedule requests she finally told me she wasn't comfortable which is absolutely fine but communicate. She was then bothered that I wasn't happy with her communication and had an attitude with me like I am the one that has been derailing her. Texts attached.

I have 2 little shorkies 5-7. They absolutely love everyone and animal. Just over 4 years ago they…read morewere horribly abused,. So much so the business called us as injuries weren't noticeable. Long story short, they're vet has had to drug them in order to do nails, etc...since. Even many groomers tried over the years. My daughters dog survived her abuse also and told me to try these "dog whisperers". My daughters nic name. For the first time not only didnt they need to be drugged, my cuddle bugs loved them afterward even more. My pups are my kids, like alot of us out there. Telling you this is fantastic does do them justice. Somehow they not only did beautiful grooming, they stop the fear that tormented my pups, and my daughters. Wish i could do better then 5 stars. Cant wait for future "handsomes".. Very Sincerely, Kelly

They are a wonderful small business ,and there's a reason they are popular. They treat you like a…read moreperson ...and your dog like a king ! They are great at grooming Doodles !

I have waited to give my review, so hopefully things have improved. This experience was in 2020,…read morebefore Covid, but I will literally never forget it. This was the second dog I have taken to Groomingdales after many years. No one there ever let me know there was an issue. When I dropped my dog off, I could read the sign in sheet, beside my dog's name it said in all caps: NAUGHTY and MAD MAX!!! I never asked about it. I just never went back. Our current groomer let me know that our dog is difficult to groom, and he is on medication when he gets groomed. No one at Groomingdales ever let me know there was an issue.

This location charges fees to administer injections. You would figure paying nearly $400 for…read moreinjections would not require a $15 technician fee. Their claim is if you drop your pet off for the injections . They waive the boarding fee and charge a technician fee. It's their policy I don't agree with it. You choose. I choose to move my pet's care. Good luck.

Extremely nice hospital. My cat was very old and you get to the point where you realize you are…read moreprolonging their life for you, not them. The Dr was extremely compassionate as were the techs and even cried with us when we put our cat down. It's a rare breed of people that are clinically competent and empathetic and my husband and I are grateful for the experience we had today. I know Sammy had 22 great years even though it doesn't seem like enough. Pets are a wondrous gift, the hardship is that we outlive them and saying goodbye to a treasured friend is always difficult.

Cory is a Great Groomer for our labradoodle Maizy and I would definitely recommend him!read more

Professional Service, I won't be using anyone else. They are…read morealways Prompt with timing and provide a pet friendly environment.

Absolutely amazing staff! I started bringing my dogs here when they first opened, and although I…read morenow live in Florida, I still have nothing but wonderful things to say about this facility. Recently, I was trying to use a promotion at a Florida location, but it wasn't showing on my account. I called the Columbia location and Alex was able to resolve the issue quickly and effortlessly. She was beyond sweet and went above and beyond. What impressed me even more was that Alex remembered my pups after 10 months! That personal touch made me feel truly valued as a customer. The facility is always clean, and I love the giant viewing window where you can watch the dogs playing in the pool. The live cameras are fantastic too. I was able to check on my dogs anytime while they were boarding, even from states away. Most importantly, my dogs absolutely loved going here, and I always felt confident knowing they were being cared for by a staff that genuinely loves and cares for the animals. Bri and her rotti were also a highlight for my big Rottweiler Petunia. Highly recommend!

my fur baby Roscoe started his first day today and I already scheduled for another day. I was very…read morepleased with pet paradise!

Sutton's is a great place for pet boarding. We went away for 16 days and when we got home our dogs…read morewere clean and happy. My mistake, they did give us a discount for 3 dogs. Sorry.

Conner is so happy now I want to give a thanks to Ashley thanks so much for establishing trust with…read morehim and looking forward to continuing going there for him!