There is nothing like finding a good and honest provider when it comes to auto repairs. We have…read moretaken our vehicles here twice now for damages to them and we will never go anywhere else. The guys here will tell you what is worth getting fixed and what's not. Highly highly recommend Center Line!

great bodywork, horrible customer service. picked up my truck with a dead battery and a broken…read moretaillight. No one is willing to admit they did it and will not cover the batter.

I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

We hit a deer, and Frank Schrim did the auto body work on our vehicle. The car looks absolutely…read morefabulous. Frank is both professional and a great guy. Highly recommend!!!!

This is really a towing service, and not a mechanic or fix-it garage place. They towed our car from…read morethe scene of the accident, and were really nice to us about it. They talked us through the insurance process, and told us their professional opinion about the status of the car before the insurance gave us an official assessment. But it was very obvious that it was in the middle of nowhere with no workers. It was just a mom and pop shop, although in this case, father and son. So there was no one to fix cars. I would not trust them to fix my car but I would definitely call them for a tow. Oh and be careful - they smoke inside the shop, so if you don't want to smell like a smoking chimney, don't go inside there.

Highly recommended. They've been in business for over 50 years for a reason…read more Jim is a down to earth, open and honest man. He opened the shop on a Saturday so I could retire my car from an accident, where it had to be towed. He could've easily said he didn't open till Monday and charge me another day storage, but instead went out of his way to make me, the customer, happy. Thank you sir, and God Bless you!

Kenny Ross Collison Center replaced back door window, day before the scheduled appointment…read more The car's interior and exterior were cleaned. Outstanding customer service. Highly recommend Kenny Ross Collison center.

Everyone one very efficient. Fast,courteous, and they did a very good job on my car.read more

Incredibly abusive, incredibly bad at dealing with people…read more I called in to inquire about when I should bring my car in after an insurance agent told me to call them for more details. Instead, I got a round of verbal abuse, got called an "asshole", got told "all of you look the same" (my last name is of Asian origin), and that "we don't need your business." I guess they won't get it.

My god what a magician. Took in my severely dented VW golf 2013 TDI in which had a horrible dent in…read morethe back left rear upper panel. I wish I had taken a picture to compare before and after but it's as if there was never a dent. The dent was at a corner of the frame so it wasn't just a simple bump out. He had go resculpt the corner. A true artist, he bumped out edge and repainted/buffed the finish. Also a really great guy he's super fun to talk to and mentioned he's been working on cars since he was 18! (40 some years ago) 5/5 would come again.

I had a minor accident that resulted in some deep scratches that required body work. The entire…read moreexperience was seamless. They provided an accurate estimate, timeline and work with most insurance companies. All I did was drop my car, pick up my rental from city collision and pick my car back up a week later. The work was flawless. I definitely recommend them and will go back for detailing later. Car: 2018 Mercedes GLC

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

I have worked with Centerline Collision several times when either my son or I have been involved in…read morean accident. The service has always been excellent. And today they went above and beyond to help me before I left for vacation! I highly recommend them!! They really care about their customers

poor customer service. fixed my bodywork but killed my battery and would not replace it. I also…read morehave a cracked taillight that was not cracked before taking it and they refuse to admit or properly address anything.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.