Always honest and timely. Steve is the goto for my vehicle needs in the area for almost 20 years.read more

terrible shop i called and asked if they would put used tires on they said we will put on whatever…read moreyou want. my one tire had a bubble so i needed to put something on asap. i drive to the shop and he says he wont put the tires on because treads low and says its not the right size. like are you slow how do you have a shop, he says the front and back tires need to be exactly the same does he not know what a staggered set up is. the tires don't have to be exactly the same size front and back. so i had to drive back home on a bubble. he was very rude also in the way he was speaking to me.

So where do I start? They slapped an inspection sticker on my car without fully inspecting it. My…read morebattery was leaking and it was obvious to anyone who is a mechanic. They knew this prior to inspecting it and they still didn't do it. The day after the 'inspection' my battery stopped working and it needed towed. I called the store and they said it wasn't their problem. Horrible service! Progressive warned me not to go there but unfortunately, I did. The manager (I believe his name is Rob) even told me they can't keep staff- everyone is either quitting or calling off. That definitely makes sense as to why they don't have their act together. I will NEVER go to Pep Boys again and I will make sure to spread the word.

I appreciate the stripped down, back to basic approach these type of locations take. It makes it…read moreeasier to just walk in get a simple task done for your car and be on your way...within reason that is. Before I get to the service here, let me speak of the amenities of the waiting area. This is where they blow the competition away. Nice, comfortable arm chairs to sit in, flat screen hanging on the wall to watch, and one of those Keurig machines if coffee is your thing. Of course there is a vending machine for your soda/bottled water needs. Here is where they differ from the competitors. Say you don't want to purchase a bottle of water from the machine and you have your own canister with you. Guess what, they have one of those nifty filtering water fountains that just happens to have the fill station for your canister. Water not your thing, then how about you sit at their recharging bar. Bring your laptop, tablet, cell phone in with you and sit at their chrome topped area and plug it in. USB enabled as well as traditional outlets. Now, let me dive into the service. Before just showing up I was diligent and made my appointment beforehand via their website. I showed up before my appointment at this establishment and still had to wait past the time I was scheduled for service on my car. Before I go into my rant let me just say this place is right next to a similar establishment. I came here because I didn't want to spend a ton of money on something simple and I know doesn't cost much. Well that was a fluke, even with the coupon I printed out online it came to twice as much I am use to paying. To finish up and get to the point here. I could have gone to the next door establishment, paid the same price I was charged here and gotten out within fifteen minutes. It literally took over an hour to do a simple oil change and there was no one there for an oil change at the time, just me.

Great service they got my Tundra in in a timely fashion and were very reasonably priced. Totally…read morerecommended

Eric fixed my messed up spacer in 5 minutes for free. Another employee came out to compliment my…read moreshirt and asked where I got it and stuff. Super nice guys fs coming back. Tysm

Searched my entire car. Trunk. Glove box. Center console. All the way down to the bottom of my…read morecompletely full center console, then left my PERSONAL ITEMS OUT IN THE MIDDLE OF THE CAR. it was at the bottom of my center console and they set it out almost as if they wanted me to know they found it. It was so weird. When I asked why, they claimed because I have a wheel lock. I do not have any locking lugs on my car. So I brought that up and then they switched the story to some like "oh well you have different lugs on your car than normal cars" or something like that idk. Did they find the tool they needed to get the lugs off? No. It wasn't in my car. So how did they get the lugs off? I come here every time I need work done on my car but not anymore these people are extremely weird. Who knows how many other times they searched my car because I didn't check before. Never coming back so not recommend

Good people, good prices and great service. The staff are very friendly, knowledgeable and explain…read morethe details.

Had such an amazing experience at this store! Rob A. Was extremely helpful and not only told me the…read moreexact product I needed to buy but helped me fix my car AC when I had no idea what to do. He was very knowledgeable and helpful! He also signed me up for the rewards program to help me save money on future purchases. Thank you Rob!

Let me say this first, US Route 22 is one hell of a road to navigate, especially during the night…read more My luck of travelling this road at night has not been good. I have hit many items along the road and this past night was no different. It wasn't a small item, but a semi-truck tire. Sitting right there in the middle of the road. Having nowhere to go seeing how this tire was smack dab in the middle of both lanes, I hit it. In doing so, I ripped the wheel well cover of the car away from the frame and it was rubbing against the tire. I stopped that night and did a quick fix and made a note to stop at an auto store to pick up some parts. I was in need of some fasteners and knowing that this was on my way to work one day, I decided to give them a try. I walked in and found my aisle I needed, I found a fastener closest to the one that was ripped off and headed to the counter. The employee I had wasn't so sure and I believe it was this gentlemen's first day. He got the manager and he helped me beyond what he should have. I asked a few questions, he answered them amazingly and even showed me a tool that would be helpful in my repair. I thanked him, bought my items and was on my way. I am not the most car literate person and it was reassuring to have someone with more knowledge be sure enough of what they knew to get me where I needed to be with my car.

Have been coming to this store for years for tires and service. First class group of people. You…read morecan tell a lot about a company by how long employees stay. Most of the people at this location have been here for years. Straight shooters and always respectful of my time and cash.

I came here without an appointment and with a flat tire. I didn't want to necessarily replace it if…read moreit could be fixed. They fixed it within the hour and charged me less than $50. These folks are honest and hardworking-- I will certainly trust them with future business.

Jim is an expert on just about anything automotive. I have used their services for over ten years…read moreknowing that they will repair or replace only as needed at very fair prices.