In the world today, it's so refreshing to find a business that has principles and makes every…read moreeffort to meet the customer's needs. Steve and Dave provide great customer service. They even deliver themselves to ensure every need is met. No third party deliveries as with other businesses. I applaud their dedication to customer service. Great prices and outstanding quality!

Great furniture at a great price with excellent service. Have purchased our furniture at 1st Choice…read moreFurniture & Mattress for years. Never a problem. Steve has always done a great job at helping us select the right piece of furniture for our home at the right price. If your looking for a good selection and want to deal with a company that exudes integrity First Choice is your only choice!

Being new in town, we didn't know where to get our new mattress. After reading reviews of Mattress…read moreMan and wanting to support a family business, it was our first stop. And our last stop! Adam was informative, understood our unique needs immediately, did not do any pressure sales at all, just informed us on the options based on needs, and gave additional feedback when asked for. We have a very comfortable mattress with a great warranty at a good value. So very highly recommended!!

My wife and I planned to visit this store and one other mattress specific store in Hendersonville,…read morebut after spending time at this store with Brent we felt comfortable enough to buy. Brent was VERY informative without being pushy. Yesterday we had been to two mattress stores in Brevard and we didn't learn 1/2 as much. Brent did a great job and was very personable. We felt we got a great value and we're fairly treated!

We sold our house and had to leave one of our good mattresses there because moving it down the…read morestairs would be much too hard. So.... not only did we need to replace that mattress but we needed two more for our other two guest beds. We called around a bit and decided to try Mattress Firm in Hendersonville because we were doing some other shopping in the area so the convenience was hard to pass up. The salesman was very knowledgeable and kindly had us try a few beds before making a decision. The other issues was that they gave us a very good deal on the delivery and set up cost and were able to deliver on the exact day we requested. The delivery went very well and took no more than 10 minutes to get the mattresses in and set up. I would recommend this shop very highly.

Sleep expert Robby is the best! We highly recommend working with Mattress Firm for your next…read moremattress purchase. We were interested in lots of online mattress in a box options, but I'm so glad that we went in person to learn more about why there was not a good fit for us. I went for an in person visit to lay on a few mattresses, and it was super easy and thanks to the friendly and knowledgeable staff. The best part is that they will deliver and set up the mattress at my home. I highly recommend this store!

Second time we've bought a mattress over 10 years. Quick exchange of old mattress to new. Looking…read moreforward to a great night's sleep tonight! Great warranty! Friendly service! Good price for quality mattress.

What a great place family owned and the best bedding you can find anywhere…read more Go and look at the great verity of everything

I have bought a recliner for my mom there before and I am getting ready to buy other items now. The…read morerecliner was delivered on time and they were very helpful placing it where we needed it. The Wednesday before the storm hit and it was raining cats and dogs I got to the store right at closing time. They were very helpful and took the time to answer all of my questions.

Stopped into look at recliners last weekend. I found a consignment piece in the basement that…read moreinterested me, it was not priced and Dianne was not in. The Sales Associate told me to call in on Monday. When I called in on Monday Dianne was not in, but the same female Sales Rep who remembered me did not ask for my number to have Dianne call me back. Today is Tuesday and I called again, this time a man answered and told me Dianne was with customers. He had ZERO phone skills and did not offer to take a message. I have decided after reading the reviews in conjunction with my experience thus far that I NEVER need to beg a business in North Carolina to take my money. I will NEVER do business with Brunson's as I find this company completely unprofessional who could care less about prospective customers. An earlier review stated that the Sales Reps can't be bothered with customers and I cannot agree more.

Company filed for bankruptcy. As they are closing all their stores, guess this location won't be…read moreopen much longer. With their being gone, seems like that would be a problem, when something goes wrong with what you bought.

Great job delivering my new couch! Chris and his partner did a wonderful job! They were very…read morecareful and quick!

My parents had a terrible mattress which was contributing to poor sleep and aches and pains upon…read morewaking. They definitely needed a new mattress and ideally an adjustable bed frame. Being on a fixed income I wasn't sure what their options would be. I am so glad I stopped in Mattress Warehouse and spoke with Leigh. She was wonderful to work with - extremely knowledgeable and not the least bit pushy. She honored our budget and never once tried to "up sell" or use high pressure tactics. When I brought my parents in to see their options she treated them with the upmost respect and genuine kindness. My parents love their adjustable bed frame and mattress, not to mention the super soft bedsheets and pillow that came with the purchase. It has made a huge difference in the quality of their sleep and wellbeing. I highly recommend not only Mattress Warehouse but specifically Leigh - she truly cares about the customer and doing all she can to meet their needs.

Wow, the staff is friendly and mostly knowledgeable. There is a major concern that their exchange…read morepolicy. They do not allow any exchanges. Once an item has hit your home. I had a pillow that was still factory sealed, and they would not exchange it even though they recommended, I go with a medium height. I used my wife's at home. Hers was too tall for me. It hurt my neck and I tried to exchange it and they refused to deal with me.

Best prices I've ever seen on premium bedding. Shopped four…read morelocal places and they couldn't touch the price I got on a King double sided mattress with cooling gel. Last stop for a great mattress. They even delivered next day for free. Very happy!!!!

The service was excellent! The selection was vast. The person who helped me was fully knowledgeable…read moreand was more concerned about my sleep comfort than selling me a mattress. I would highly recommend finding their sleep store near you!

We drove from Morganton to this location in Hendersonville specifically to purchase a furniture set…read morethat I really wanted. I paid for the purchase ahead of time but needed to return at a later date to pick it up because I needed a uhaul and a day off work. A little more than two hours prior to my arrival I contacted the store and notified them that I was coming and the time I'd be there. I did this because Trish (the woman who handled the transaction - and who was great, btw) asked me to do so in order for them to be prepared. We arrived at the store and as experienced the first time, no one was at the furniture counter and no one came while we waited. After about 5 minutes I went to the front to ask for help in furniture. We finally get someone back there, give all my info and are told to pull the uhaul up front to be loaded. We waited. And waited. And waited. The entire process of him retrieving the furniture pieces (4 total), and loading them with my boyfriend, took almost an hour. According to him, my furniture was stocked behind several other pieces of furniture that had to be rearranged in order to gain access. Additionaliy, none of the other staff in the back were willing to help him. I found the experience to be really frustrating. Calling ahead of time was done specifically to avoid a situation like this. On top of an hour and a half drive each way, we still needed to have time to load the old furniture and unload the new. Sitting in the heat waiting, because they failed to prepare properly, is bad business and shows a lack of respect for customer's time. This would be a 1 star review if he hadn't been so helpful and friendly as well as my experience with Trish who was the same. I definitely won't return.

I have been shopping with this store since it opened. I tried to get the difference back on the…read moreMaxwell House coffee 32 ct since my husband was charged $21.98 instead of $16.98 which is what the sign said under it. My husband doesn't do the buying so he didn't pay any attention to the sign.This sign has never been changed. The manager laughed at me and said she couldn't give me the difference on something I'd already used. We're were wrongfully charged. I just wanted the difference which is only right. It's only a $5 difference but it's the principal of it. Sent emails to the website and the tried to say the price went up in December. Well why didn't someone change the sign. I bought coffee myself for $16.98 the same day. Just ridiculous!Trying to cover up slackness of their managers.