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    12 years ago

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    Exxon

    Exxon

    2.0
    (4 reviews)
    $

    On the corner of Holland and Rosemont sits this Exxon gas station/7-eleven combo…read more They do have a plexi glass shield up at the counter. (Review written 5/26/2020, Covid-19 era.) Convenient location, a little dated, but customer service was good, super quick transaction. Get your gas, coffee, snacks, the usual. *Review #44 of 2020.

    I am honestly heartbroken by what I witnessed at this location today, August 11, 2026…read more At approximately 3:30-3:45 p.m., I watched an employee refuse service to a man who was very clearly physically disabled. He had a severe spinal/postural deformity and was significantly hunched over. He appeared confused and was simply trying to buy a Diet Coke and a Kit Kat ice cream bar. While I was waiting in line, the employee repeatedly told customers that he "smelled bad," made gagging noises as if she were going to throw up, and kept saying that she had "the right to refuse service." Other customers started laughing at him while he stood there. One woman who had already left the store actually came back inside to purchase his drinks for him because the employee would not serve him. I bought his ice cream. When I reached the register, I told the employee that this man was clearly handicapped and did not deserve to be humiliated in front of an entire store. I also told her that someone with that level of physical disability may struggle with bathing or other basic daily activities and may not have anyone to help him. I asked how she would feel if that were her family member. Her response was simply that she had the right to refuse service. Whether or not an employee believes they have grounds to refuse service is not even the main issue here. There was absolutely no reason to publicly ridicule this man, discuss his odor with other customers, and have even some of the customers turn and laugh at him while she continued to make gagging noises, and turn his situation into entertainment for the people standing in line. He was not causing a disturbance. He was trying to buy a drink and an ice cream. The employee was a thin woman with short hair and glasses who appeared to be Caucasian. I truly hope management at Exxon/7-Eleven storefront #3957 reviews the surveillance footage from approximately 3:30-3:45 p.m. on August 11, 2026. What I witnessed was degrading, cruel, and completely unacceptable treatment of a visibly disabled and vulnerable person. Whatever his circumstances were, he deserved basic dignity and to be treated like a human being. And I'm not one of these people who leave reviews or large complaints, but I most certainly did.

    bp - servicestations - Updated August 2026

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