We were satisfied customers of Benchmark Mortgage for years. We recently started another application to purchase a condo with Melissa and things were progressing. Suddenly we received an email from Brad Hacker saying that Melissa was no longer handling our account. I replied asking if she had left the company and received a curt very short reply saying yes. There was no attempt to reach out to us to see if we needed anything or to get to know us and our situation. A week or two went past and I wrote a note saying that we wanted to have a conversation. FIVE DAYS LATER we got a note asking when we wanted to talk. At this point we decided to move on. The communications we received were unprofessional and very casual. Done! read more

Brad is an excellent loan officer. He gives weekly updates and has always closed on time! His customer service is way above average! read more

Brad is my go-to lender for life! I used him when I purchased my first home when I was in my early 20's and he most recently helped me make an informed purchase of an investment property. Brad brings much more value to the transaction and purchasing process than a general lender. Brad is experienced and educated in financial PLANNING and advises his clients and helps them set a game plan, not only for making a wise purchase, but also planning for a secure financial future. He helps analyses not only budget, but also spending behavior! Although I was already pre-qualified, I was able to make additional financial adjustments per Brad's recommendations that helped me lower my final interest rate on my loan, helping me to save THOUSANDS of dollars! Brad is the best and always HIGHLY recommended! read more

As a Realtor having reputable professionals that I can both refer to and use is essential. Brad Hacker and his Mortgage Team are phenomenal. Brad is honest, patient and thorough. I have had numerous clients work with this team on both loans and refinances. Brad is a "Dave Ramsey" guy who cares about a client's big picture and financial goals. He is great about sitting down with clients and explaining the process fully and understanding their needs. Whether you are looking for a home loan or to refinance they are a great group. I always know that the clients that he and I help together are "clients for life." read more

I read the 5 reviews on yelp about Brad Hacker and it impressed me to go ahead and give him a call. Well I did call and some guy told me that Brad would call me back right after he got finished with the phone call he was on. Well after an hour or so I never heard from the guy so I decided that if this is how he treats prospective clients, how bad would he treat you once you were a client? If I were you I would call someone else. read more

Brad Hacker is the man when it comes to mortgages, I have referred him to hundreds of clients and potential clients over the last 6-7 years, he provides them with an honest and straight forward approach to their loan, I think people appreciate that and as a result he gets a lot of repeat clients. I am 100% confident that every referral I send him gets the best service, and the best possible mortgage for their individual situation. read more

Brad and everyone at Benchmark are always on top of their game. I know that anytime I refer him to a client for a loan or refinance that they will be well taken care of with face to face interactions, weekly updates, and on time closings. His customer service is second to none. read more

Brad is one of the most efficient loan officers that I have worked with in 6 years. I'm sorry but today is all about customer service and that is exactly what Brad offers. He will provide you with the same quality of service if you were a family member. read more

I've know Brad for over 7 years. His ethical manner and professionalism, as well as honest and above board way of doing business make him one of a kind in the mortgage industry. My clients love him and he makes it a pleasure to close a loan with him and his company. I will continue to suggest Brad to my clients as his service goes well beyond the rest!! read more

After almost four months of torture from our local bank; we gave our business to Brad Hacker at Benchmark Mortgage and thank goodness we did! Brad was able to get our loan approved and closed faster and easier than I ever thought possible. He was extremely professional and honest from day one. He gives customer service a new meaning; alot of companies could take notes from him! I would highly recommend Brad for all mortgage needs! Thank you Brad; you rock!! read more