Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

Just rented the location on Victoria. Been there few times to ask questions and the manager was…read morealways courteous and friendly. it has been a wonderful first time rental experience

Great experience from start to finish. The guys assigned to this job were courteous, clean,…read moreefficient, on-time and just all around a wonderful crew. From the time I reached out to the company, they were very responsive, reassured me about the details and confirmed everything on the phone and via email to allay any anxieties I had about the move. Best moving team I have worked with and the cost was comparable to other companies I have worked with except they provide much better service. Thank you.

CTS just completed the "move in" phase of my relocating…read more These guys are true professionals. They took very good care of all my belongings from wrapping, loading and unloading. They are a pleasure to work with. I would highly recommend using this company. I would certainly use them again in the future.

From the owner: Planning to move soon? CTS Move will do it for you. We offer…read morefull services such as packing and unpacking. We also make sure that your items are transported safely and provide all of the packing materials needed for that for free! Save this number, and you will never have to worry about moving. **We are also offering gutter cleaning services **

Im not versed in movers. This is the first time I actually had someone who isn't getting paid in…read morebeer and pizza to move my belongings, and was a little nervous because of it. But the reality is that these guys came in and did a fantastic job. They were quick in the move, in fact I was the one slowing them down if anything. Nothing was broken, damaged, or missing when it was all said and done. I'd use 'em again, and recommend them thusly!

Recommended by a friend - and was a great recommendation. Professional, prompt, polite and…read moreefficient service from John and his team.

I needed a service to pickup and deliver a large format printer to my home. Most of the quotes I…read morereceived from Yelp were too high for the task. Even the quote from Wise Move was a little on high side initially and I was reluctant to use them. Then Vladislav reached out to me over Yelp, by message and finally by phone. We negotiated terms, I set up things with the retailer I was buying the printer from and Vladislav and his partner did the pickup earlier than the agreed to time, brought the printer to my home and brought it inside and made sure it was placed properly and securely on my media cart. I have never had a moving service pursue me to get the job, and I appreciate that. Every once in a while you need to move a large or heavy piece and family or friends are not available to help. And the cost of a full moving crew is too much (one service was going to charge for a minimum of 3 hours. My job took only an hour from pickup to cart placement). This is a particular niche market that Wise Move Solutions filled for me. Once they were done they moved on to their next job, moving a piano or something!