I strongly discourage using this company for any type of liner replacement or remodel. Even after getting the owner involved, communication and follow through is poor. I have had to reach out for information as they have never reached out to me to let me know what is going on. I have been told on at least 5 occasions that workers would be out to my home but they never showed up. Brad's removed my pool liner on 6/17 and today it is 6/28/22 and it still has not been replaced. I have already paid a deposit and feel stuck to have them finish the work. read more

Brad's Pool & Supply - Started work on 6/16/22- since then there has been maybe a total of 6 hours of work on our pool. - Pool Cleaners Near Me - Warrior, Alabama

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I'm posting for a blind man that got ripped off by brad's pool and carlos the pool installer done the worse shittest job that could ever be done on a pool . it had an island in the middle of the pool. we're they didn't level the gr and sand underneath the liner some places might have been 2 feet deep and some places it was almost 6 foot deep' with such a shitty job it caused the liner to split in the seam and brad's pool doesn't won't to fix there Fck up I hate to see a person that can see get messed around but messing with a blind man and taking advantage of him your a piss poor company do not use this company please put them out of business to keep everyon's money safe read more

We discovered very courteous and helpful folks with the good products. Great supplies in the store with the business. Thanks for all the help. J. Price read more

If your looking for a hot tub or Big Green Egg look no further. Connie and her staff are truly amazing and are very knowledgeable. The showroom is laid out perfectly and has a huge selection of Green Egg accessories. The prices are cheaper than any other place in the Birmingham area trust me I've checked. I've sent several of my buddies to buy Green Eggs from Connie and they bragged on the customer service they got. Make sure you check out their 75% off grilling section before you check out it's my favorite. Keep up the great work guys. read more

Since Connie and Brad sold this business to its new owners it is not the same company. Do not use them. I never leave reviews but I love my community and do not want to see anyone else receive poor service. They hire people to clean and maintain your pool that is absolutely not qualified to do so. Our summer has been a headache thanks to this new owner and their inability to run a pool company. They lie to you and try to cover their mistakes when their employees inexperience causes broken pipes in your pool. Two separate times this summer that our pool has been toxic due to their "weekly cleanings". So sad because this company was a great place before it was sold. Connie and Brad cared about this business and it's customers. These new owners only want your monthly payments and have no care for the actual quality of service,or lack there of, that they are offering. There are some great employees that are more on the technical side of the pool equipment repairs that kept us as customers way longer than we should have stayed. But today we said good riddance. read more

This place is great! The staff is so knowledgeable and friendly! I will never go anywhere for my pools needs!

Charged more than was quoted few months ago for pool motor installation. Call to discuss bill & was told well that's our rate. We have bought green egg, expensive table to hold green egg & other swimming accessories. Will never go back. read more

Every time I've went in there I have had amazing service. Recently moved to a home with a pool and need a lot of advice of maintaining the pool. Everyone is very knowledgeable and eager to assist. Highly recommend!!! read more