I brought my 2016 Ford F-150 to Town & Country Ford in Bessemer for an open safety recall --…read morePowertrain Control Module (PCM) Reprogramming, listed on my invoice (#724236). On Monday, the service department called and told me the recall had been completed. I picked up my truck the next day based on that information. The following morning, I received a call from the service department informing me that the recall had never actually been performed -- the technician had no explanation for why it had been marked as done. My invoice shows this line item billed at $0.00/$0.00, consistent with no work being performed, despite being verbally told otherwise. This is a safety recall, meaning it was issued to address a safety-related defect. Being told it was completed when it wasn't means I drove my truck, believing an outstanding safety issue had been resolved, when it had not. I'd encourage anyone with an open recall here to confirm directly with Ford (ford.com/support/recalls, using your VIN) rather than relying solely on the dealership's word that the work is done.

You guys notified me of a recall on my vehicle so I brought it in.. after keeping my car for 5…read moreweeks and eventually replacing the engine, you returned the car to me. After 10 Miles, the engine messes up so I bring it back.. now you want to charge me $1600? WTF. I didn't ask you to replace my engine, but you did so under a recall. How in the hell am I responsible for an issue that was caused by your dealership. Make it make sense.because this is shady and definitely will be reported to your corporate

My fiancé purchased his car first. Ms. Dee was so nice and made everything so easy. Now a year…read morelater I had to get vehicle and the first place I thought was First Class Auto. Ms. Dee and her team are amazing. Very professional answered every question. Please with my purchased and just good energy. Thank you very much!

We pulled in to drive through the parking lot. We saw a vehicle we were interested in and as we…read morewere driving to the door, a guy came out dressed in a bright yellow Jacket, but then turned around and started walking back to the door. We stopped him from going inside to ask about the vehicle. It was the weirdest thing. Why would you walk away when a customer is coming to talk to you?

From the owner: Affordable pricing with flexible down payment and monthly payment options. 38 years of “Buy Here…read morePay Here” car business in Bessemer, AL. A+ accredited BBB Business. Free CARFAX reports and test drives to the mechanic of your choice offered with every vehicle we sell, giving you the confidence you deserve when purchasing a used vehicle. No credit? Bad credit? No problem! We can finance you today!

guys were super nice and easy to deal with, thanks for getting my 67 chevelle delivered so fast…read more really appreciate it guys!!

I love dealing with this car company. Even when your car credit is under par, they are wonderful…read moreand respectful. Even when my credit got better I wanted to use them! Great car, great deal, great dealer, great sales force. Go see them!

Dishonest dealership. Made all kind of promises until my son signed the papers then they forgot all…read morepromises they made. I know used is buy 'as is' but that is unless it is fraudulent. In this case they were. They advertised the 2023 Tundra as having a brand new motor, you know the ones Toyota is installing per the recall. LIES! When we took it to Hoover Toyota we were informed this was the original engine and that Toyota had just finished the 2022's and had not started on the 2023's yet. Total bold faced lie! We purchased from here rather than a dealership because they seemed genuine and honest. BS! Theyre as bad as any other lying used car salesmen except I have their promise in writing and that is fraud

Best selection of diesel trucks in the south. Love my F350. Friendly service and excellent…read morefinancing options

Recently bought a car from City Auto Sales. Had a decent experience. The management team did a good…read morejob assisting with my purchase and making sure we were overall satisfied.

I cannot say enough about how great our experience with City Auto Sales of Hueytown was. From the…read morefirst phone call to driving her home... Everyone was friendly and professional. 2020 was rough. The pandemic created what I call 'COVID Challenges'. We thought this much vehicle could be out of our reach for now. No, it was a smooth transaction because the GM along with J.E. in finance, made it happen! We're very grateful. We have two toddlers under the age of 3 and needed an SUV to simplify our lives. Our 'new to us' Yukon Denali looked beautiful in the pictures... It is gorgeous in person, looks, and drives like it's brand new and the bucket seats in the middle, allow us to buckle'em in and they cannot touch each other = PEACE. A heartfelt THANK YOU to everyone at City Auto Sales of Hueytown!

The car was great, the service was great, and the person who helped us was named Jerald and he was…read morehelp the whole time. I am very satisfied.

i had paid to have this vehicle shipped from florida to Hoover went in for test drive and express…read morepurchase. Express purchase? no one had a clue. Had bank check and personal check for down payment. The MF'er had the audacity to ask to see my personal checking account to verify the funds were present. FU!

Very friend. They work with you. Hubby bought a truck and then had a problem the same day and they…read morewere very responsive and fixed it for us. Great service with great cars! Definitely would buy a car from them again.

My experience was good!!! I purchased a 2011 kia surento Don was very helpful and after I left…read more. the check engine light came on!! called them brought it back and they took care of it no questions asked!! It was the o2 sensor!! I'm very pleased with this transaction!!!!!