This establishment is poorly ran, poorly managed, and poorly communicated. They give you false…read moreinformation on what will occur during your childs time in their center. This establishment is more of a child bootcamp rather than a daycare and learning center. Children are forced to go to the bathroom upon arrival, there are timers for meal times, children are not allow to eat breakfast after 8am, they fully secure the doors between 9am and 4pm in which if you come in during this time you end up waiting for someone to come let you into the door for 20+ minutes. Their communication response times is terrible - I once called 7 times, messaged in the app, and sent an email and then had to wait 20+ mins at the door for someone to answer - WHILE THEY HAD MY CHILDREN IN THEIR CARE! Their owner/director doesn't communicate back to you. I had to ask them to speak welcoming and warm to my children at arrival!!! Who has to ask for teachers to be warm and welcoming!!!??? If I could rate this establishment below 1 star it would be negative stars.

Please let me begin by saying that the reviews/tips left by others on 02/16 and 02/17 are…read moreabsolutely untrue and were left in direct negative response to a minor inconvenience that was necessary to support the very people that look after our children every day. The comments posted on 02/16 and 02/17 are legally considered libel and I find them disgusting and racist. Little Steps is a great facility. They are the ONLY daycare in the area that has video surveillance. My daughter comes home every day telling me how much she loves her teachers and singing songs to me in Spanish. The community that exists at Little Steps is inclusive and inviting. We have a very special situation with our daughter, and Little Steps accommodated her without a minute of hesitation. Since going to Little Steps, my child's behavior has improved and she now has a natural schedule that helps us all function better as a family. The people that look after our children are dedicated and loving. My daughter looks forward to attending every day. I love Little Steps and when my baby is born, he will attend as well.