Melanie is a gifted, balanced, caring counselor. Her professional guidance is phenominal.read more

I've been seeing Mary Ellen every week for more than a year now, and I can't say enough good things…read moreabout her. She has helped me grow tremendously in ways I never thought possible, and my life has never been better.

Mary Ellen has helped me in more ways than I ever thought possible. Mary Ellen provides a safe and…read moreinviting environment that has allowed me to work through my issues and grow. I would not be the person that I am today without her help.

Extremely rude! I had appointment with Sandy, arrived 15 minutes early. After waiting 40 minutes…read morewith no update, I asked what was the hold up. I was told she had an emergency and would be with me shortly. She came out 10 minutes later, told me that she had a crisis that took my time up, and her next appointment was waiting for her. She told me she was sorry she missed my appointment! I was told when I called to schedule that they needed to make my appointment for new patient within a few days and couldn't make it a week out. However, once in the office, I didn't matter! My time (sat there an hour!) didn't matter! She then asked if I wanted to meet with her for 20 minutes! No!! This place doesn't care about you. Then they wanted me to leave without giving me a refund for the appointment THEY MADE ME MISS!!! I was not impressed with office staff not notifying me either! Negative rating!!!!

Don't ever tell them you don't like a policy. They kicked my autistic adult son out of the…read morecounseling program. His counselor was amazing. I basically expressed how I didn't like a policy and didn't want to be seen at the psychiatry center for med management because of the drug test policy. I declined it on my paperwork because I can get the drug tests for free on base. They assured me he could still be seen at the counseling center by more than one staff member. Then they took it out on my son by canceling all his counselor appointments without notices and told us they didn't want to see him anymore. I never yelled, said rude things, treated anyone badly. All I didn't was express that their policy didn't make sense to me and I wasn't happy with being forced to pay for things that were not necessary. Again I never raised my voice, never insulted the institution, never treated the staff badly because I understand that the staff didn't make the rules. I would never take out anger on a staff member because I know they didn't do anything personally wrong (up until this point.) I left there with no bad blood and to my knowledge everything had been resolved and thought they were nice people. I was definitely wrong. Yesterday I had no idea they had dropped us. I had to call and figure out why I didn't get a reminded for his appointment. They called me back today and I said they felt it best they didn't see him anymore. Even then I ended the call with "Have a nice day" because I will never stoop to their level.

Worst experience ever. There front office needs to be totally replaced. I had a disagreement that…read moreover medication mix up. No big deal. I go in today for my appointment and the clerk said my appontment had been cancelled and then an actual colubus police officer came out and said I needed to leave and if I came back I would be arrested. I walked out of there laughing in disbelief.

Convenient location, friendly staff, and wonderful interior!read more

I was sent here by Dr. Rhodes for extensive tests, and then scheduled for balance therapy. I went…read morefor balance therapy 2 times a week for several weeks, and then was given paperwork with therapy exercises to do at home. The staff was very nice, very qualified, and made me feel very comfortable there. The therapist that was assigned to me, had a large therapy dog that immediately went to work doing his job of making me feel comfortable. thank you all so much. Delores Benedict

From the owner: Our center offers services for speech, language, hearing & balance disorders. Plus, we are the only…read moreregional center for diagnostic & rehabilitative audiology & speech-language pathology. We love our patients; we are thankful to be a part of improving their lives.