I'm extremely disturbed and surprised by your marketing practices. What you are doing is so…read moreoffsetting and in poor taste. My father who has been the caregiver of our mother for the past 4 years of their 57 Year Marriage and he attends an informational gathering to learn more about cremation process that you hold at a restaurant names "SMOKING BONES" Shame on you...I'm so disgusted by your lack of sensitivity. I will make 100% certain my family and anyone I know does not use your service...... Simply NOT Funny.

I want to thank Mr. George Lefton for his very thoughtful care and compassion as he attended to my…read morefamily during this very difficult season. My beautiful mother was promoted to GLORY and had made her own final arrangements. Mr. Lefton provided excellent customer care for mother's remains. Mother made these final arrangements in another state and Neptune completed the process with loving care. Thank you from our family. I plan to use Neptune myself as my mother and brother did. Scripture tells us to always think good thoughts and records everything we say and do. Neptune did good and it has been recorded.

Gorgeous day perfect weather for a classic car show and walking around this beautiful…read morecemetery/botanical garden. Was hoping for better bird and frog pics but didnt get lucky.

I've been to a number of different "park" cemeteries including Hollywood in Richmond VA and Mount…read moreAuburn near Boston as well as the Pere Le Chaise in Paris. This cemetery matches up to those in terms of the quality of the groundskeeping and the ability to navigate around the cemetery. The grounds here are beautiful and it's clear that the groundskeeping staff works hard to keep this place in excellent condition as a sign of respect to those who are laid to rest here. Salmon Chase (Governor and Supreme Court), Rudolph Wurlitzer (founder of the Wurlitzer company), Bernard Henry Kroger (founder of the Kroger supermarket chain), both Procter and Gamble. It's a revered place and it was a positive experience to visit these graves and pay tribute to those who came before. [Review 20494 overall - 221 in Ohio - 1474 of 2023.]

The staff is helpful and compassionate and the facility is nicely appointed. Our director,…read moreCourtney, was very knowledgeable and professional and the owner, Mr. Ivey was on-site to make certain all of our needs were met (which they were). Our experience was as pleasant as possible considering the circumstances.

From the owner: The Ivey Funeral Home at Rose Hill Burial Park is committed to providing the residents of Butler…read moreCounty with compassion, understanding and dignity at their time of need. Affordable burial and cremation service options, personalized merchandise, large modern facilities and a caring staff, dedicated to celebrating the life of those you love, is what the Ivey Funeral Home is committed to and provides every day.

We had a bad experience .Couldn't get any help.Once they got their money we couldn't get calls…read morereturned paper work done right.Paid extra to have them do paperwork for insurance.We and the company my son worked for did all the work.

Do not recommend, worst experience, disrespectful to family…read more A moral issue that was very disrespectful to my Mother and our family. This has caused additional emotional distress and added to the grieving process. The entire experience with Tufts was overwhelmingly stressful. Cutting my Mothers hair, not returning phone calls, the sub-standard work by Tufts Riverview Monuments, and the lack of compassion has prolonged the stress and emotional anguish over the tragic loss of our Mother for several months. Tufts cut my Mother's hair very short without contacting our family for permission. It was very short and tightly curled. It didn't even resemble her, they radically changed her appearance. Her hair was always long. On the day of the funeral, our family was completely shocked and appalled to see what they did to her hair. Previously, I told Julie Tipton that her hair was very thin and gave her a headband for her hair. Photos were also emailed prior to the funeral. Pushing her hair back with the headband (which everyone knows that is what a headband is for) and combing her hair straight was what should have been done. Their total disregard about this issue made us feel like our Mother and family was unimportant and just another number. We paid in full the day of the funeral ($13074.12) and the perception that they demonstrated to us was "they were paid, it's over and done with, it's your issue". Tufts was not even professional enough to return a call to a grieving family regarding an issue that was very important to them; such a lack of compassion. Calls: 1. I left a message for Julie Tipton at the front desk. No return call. 2. I called Larry Schildmeyer. He was standoffish; expressed no concern about her hair other than they had "someone" come in to do hair, and that he would check into it. They also made an error on my Mothers cards. He said he would check into that as well and call me back. He left a message regarding the cards, but no response regarding my Mother's hair. 3. I called the office and asked to leave a message for Larry Schildmeyer that I still wanted a response regarding her hair. No return call. 4. A few days later I called and spoke to Linda, the office manager, who said she would check into it and call me back. No return call. 5. Visit: Another trip to the funeral home had to be made to pick up corrected cards. The person at the front desk told my friend that after a body is embalmed, their hair becomes very brittle; they have to cut it to do anything with it other than use a wig. THIS IS NOT TRUE. I checked with another funeral home who assured me that it is always customary to ask the family prior to cutting hair unless there is head trauma. They also informed me hair does not change texture and is just washed after embalming and can be styled. Tufts Riverview Monument Company did an extremely poor job of engraving the information on the existing cemetery monument. Another shock for our family causing more emotional distress. Peggy Schildmeyer acknowledged the poor quality job they performed, and said she could not assure us they could correct it without causing damage to the monument (prior cost for monument $3223.72). She reimbursed us with a $250 check that we initially paid them to have the work done. The check, in no way, relieves the emotional distress due to the constant reminder when visiting the monument because of the permanence of such a poor quality job. Review on Behalf of the family of Jacqueline Wilson

When my mother passed away several years ago, we ended using Avance. I don't recall many details…read morefrom the time, due to the stress of the situation, but I will say, my mother looked beautiful in the casket. Her hair and makeup were immaculate. I have been to funerals where the deceased looked awful - not just the makeup, but the hair looked dirty and unkempt. Avance does the best job with mortuary makeup and hair I have ever seen. I remember they gave us all the time in the world, from carefully picking the casket, the flowers, and even transportation of the body all the way to southeastern Kentucky. My experience with them was good. It was several years ago and things may have changed, but I have nothing but good things to say about Avance.

This by far was the most unprofessional funeral home behavior I have ever experienced by the loud…read morewhistle by the business owner to his comments in regards that the deceased woman's family does not want to pay overtime. Just when it seems the least compassionate funeral director could not hit a new low was yet to have one more act of complete disregards for the family was the tossing of flower arrangements in the back of the hearse. I hope to never say goodbye to another loved one at this place of business.