I'm seconding everything everyone here has said in their complaint about Bravo, movers. NIGHTMARE! DO NOT USE THEM! We moved in December 2022 and from the moment they showed up at our door it was a nightmare. After assuring us they would be available throughout the entire move to support us and help us with the process, the sales person, Joe, was completely unavailable the day of the move. The kids who showed up decided to charge us for packing services we had already paid for, as well as required us to pay thousands of dollars that we had never been told we would have to pay until receiving our stuff at the final destination. Of course, the total price was thousands of dollars more than they quoted us. When I did reach Joe a few days later, he acted as if he had no idea what was going on and told us he would look into it. I never heard from him again, and he never answered our phone calls after that. We contacted the main office and were told that we had to file an insurance claim in order to get paid back for the packing services that Joe admitted should have been included. When they did show up with our stuff at our destinations, it was clear they had very carelessly handled things. Both of our brand new electric bikes were damaged. We have pictures of how they threw them on top of 12 feet of furniture and boxes. Then we had to rent a U-Haul truck to get the stuff from the semi into our storage because the truck was way too big to obtain access. This is written into the contract, which we of course, found later, but it should've been made clear that this could've been part of the process. There were supposed to be two movers showing up to transfer the stuff from the semi to the U-Haul to the storage, but only one showed up so we helped even though we paid for two guys. We've filed an insurance claim, at the $.60 a pound we agreed to, which will not pay for any of the damages. It's well over a month later and we've heard nothing. Just don't do it, is my recommendation... read more

We are very disappointed in our choice of movers. When we initially called, the gentleman was very helpful and boasted about the company being a veteran company and the lead of each moving team is a veteran. (Not entirely sure that is accurate) Also let us know they cover any damages that may occur. When we asked for a time estimate to move out of our 4 bedroom house into a storage unit, they gave us an estimate of 6 hours with 3 movers. We were satisfied with that and had them come out. It took them over 11 hours to move us out of our house. Keep in mind, we were packed. We moved all of our boxes into the garage before they arrived, hoping to speed things up. All they had to move out and through the house was the furniture and pull boxes from the garage. Two guys of the moving team worked hard consistently and knew what they were doing. The third man mostly stayed in the garage and moved slower than Christmas. It took him almost the whole day just to move the boxes. Our garage was not THAT full. My husband and I could have busted those out in an hour or two. I was really unhappy about the move out ALONE costing me over $1100, but everything went pretty smoothly. A few weeks later we had to hire them again to move into my new house. We "rented" their moving blankets so we didn't have much of a choice or they would have charged us $800 for the blankets (paid as a deposit when paying the move out fee). $800 being an absolutely absurd number when moving blankets are stupid cheap. The same two main guys moved us back in plus a different third guy. We had already moved most of our boxes in so only the furniture and some other items had to be moved by them. The move in process went by much faster and all 3 guys worked quickly. As happens in moves sometimes, things were damaged. The drawer under our washer was damaged and bent out from improper positioning on a dolly. I pointed it out and said they didn't know how it happened. I'm not that concerned about that particular thing, so I let it go. Then, they put our breakfast table back together. They used the wrong bolts and ended up screwing through the top of my table. The man put it back together correctly and profusely apologized and said his boss would be by to pick it up to try to repair it. If he couldn't repair it, he would replace the table. We have called, texted, and/or emailed daily since we moved on 4/5. Every time we are told "Chris will call you back" or "he's getting replacement cost quotes from Ashley" or "he will call you back tonight" and we never hear a dang thing. I'm disgusted that someone that promotes their business as an honorable, veteran-owned business. read more

I DO NOT RECOMMEND Bravo Moving Company!! We gave them a date when we needed our belongings and they were over 2 weeks late, they continued to give me a date for delivery and cancelled every time. Their excuse was they did not have a truck to deliver. What? Your a delivery company and we paid lots of money to move us from California to Texas!! We had a sales guy named Joe who promised we would not have any issues being that we heard so many horror stories and believe me this was a horror! Once they delivered on a Sunday...we had many items broken, damaged and items missing. I have tried reaching them for months now and they wont return my call. For the amount of money we paid to move from California to Texas this should not have happened. read more

Do not be fooled by the flyer. The owner is totally unprofessional and borderline crazy. He argued with me from the very beginning. These reviews are accurate and I wish i saw them beforehand. I called his company first because he promotes himself as a vet, and I wanted to support that. When I first contacted him about 3 weeks before the services were needed, I told him I had two moves. One was a move of 5 furniture items to storage, and could be scheduled any time in the near future. The second move was to the new address and had a firm date. he told me he would email me a quote and confirmation - I called him 3 times after that phone call and never received either one, but he assured me over the phone that the guys would show up at 9AM on the first scheduled date. I told him that the first move would only need one hour, and asked him if I didn't use the 2 hour minimum, if i could roll it into the 2nd move since I would be using him twice. He did not acknowledge my request and simply said that people underestimate the time it takes to move, and that i was probably doing that. He said he would fit the move to storage on a certain day, and i agreed that day would work. Keep in mind, he offered this date, i told him it was flexible, and the storage facility was 1.2 miles away from my home. On the day of the move to storage, no one showed. I called at 9:45 after they were supposed to be there at 9. He insisted they were on the way and would be there within the hour. He said they were driving from Allen to Carrollton, and they were stuck in traffic, (at 9:45?) and he assured me again that they were on the way. At 10:45 I called again. He said they were stuck on an important job, and that he received the Toyota contract and that he had to take care of that because it was a large contract and i didn't understand how many clients they brought to him... He also said he "had a communication issue with me." I asked what that was, he said a last minute move and that he did this to accommodate me and that he is doing me a favor by getting them on that day. (I told him the storage move was flexible, he told me the date/time.) He said he had another call and immediately went to the other line before I could speak or respond. He came back after over 5 minutes and said they were on the way and hung up again before I could say anything. They showed up at 11:50. The move to storage took 45 minutes. I was charged $300, which I paid. The movers said they were not dispatched to my job until after 10:30. They had other jobs scheduled that morning. When I called to cancel the next move and that I was going l to use a different company, he asked for constructive criticism. My response was calm honest. He immediately became combative, cut me off and said "DID YOUR MOVE GET DONE?" I said yes, but that I was frustrated because I took off the entire morning, and he seemed to be missing the point. He cut me off again and almost shouted "BUT DID YOUR MOVE GET DONE? WAS ANYTHING BROKEN?" And then he proceeded to argue with me. I tried to end the call, as I was uncomfortable with him, and he continued to try to stay on the phone and argue. It was bizarre! I was completely blown away by his temper and lack of respect or professionalism. I told him that the conversation was not productive because he wasn't listening. He said "that's what people say before they cancel checks, I would hate to have to go to the justice of the peace on you." Who says this? I had no intention of doing that and never insinuated that in any way. It sounds to me like he has made several people angry and behaves this way often. I literally could not believe my ears. It was obvious that my move was an afterthought and that he has scheduling and logistical problems. And then instead of being honest or owning up to anything, he blows up. It was so strange. This guy has some serious issues. Don't waste your time. read more

DO NOT USE THIS COMPANY FOR LOCAL MOVES. Company canceled a scheduled local move only one week in advance. I was informed by a Bravo Company employee that local moves get lower priority. Communication leading up to cancellation indicated this company is overbooked and management is struggling to keep up with scheduled activities. I do not recommend use of this company for local moves as you may find yourself looking for a moving company after they cancel you. When called to gain an explanation, employee Matt was very rude. It appears this company is using it's very small military affiliation to gain business but are lacking in Organizational Skills and Professionalism. Other reviews indicate this is a systemic issue with the business and their employees. read more

Do not believe anything these guys say or claim. Awful communication throughout the move, hard to get them to confirm details. Moving truck ran off driveway on to newly placed sod and destroyed irrigation system in two separate locations. Company repeatedly promised to repair but would never show up to repair. After about 5 "scheduled" repair times resulting in them not showing up, repaired via separate company. This company will lie straight to your face over and over with no intentions of resolving any issues with the move. Do not recommend. read more

I hired Bravo after receiving a post card in the mail from Chris touting being trained by the Army as a logistics specialist. He touted his exceptional relocation services, taking the stress out of moving, exceeding expectations and so on. After confirming, the drivers arrived 2 hours late with a small truck. The workers will diligent, but a bit rough. Ultimately we had to make 3 trips working until after midnight for a move across town. They broke an expensive mirror, my daughters desk, put a gash the top of my new desk, broke the knob off of my new nightstand, broke the bottom and a drawer on my sons dresser, cracked the case on my elliptical trainer, lost the plug to my recumbent bike, lost my bike pump, scratched and scuffed my washer and dryer, slid a new couch across the patio leaving dirt and scuffs, lost the hardware to the wall mount TV stands and more. I was quoted an hourly rate which 1/2 way through the move increased because I had a heavy statue to move. I paid in full after the move, tipped the movers generously, fed them lunch and dinner along with energy drinks and worked along side them the entire time to help the move go faster. The next day I called Chris. I was told he would send someone out to inspect everything, see what they could fix and fill out an insurance claim. Days went by with no response from Chris. I then got the number for his partner Trey from one of the movers. He sent me an accident report. I filled it out and that was 6 weeks ago. I have since called multiple times, e-mailed and texted. I receive no responses. I had my brother politely call asking for a status report on the claim and they hung up on him. 3 different times I have called from alternate phone numbers. Chris picks up and instantly hangs up when he hears my name. One time he began irately screaming at me saying it was an attorney's office, that I made a mistake and never to call again. Overall I tallied 6K in lost or damaged items. Unfortunately they are not responding! I would NEVER recommend this moving company and am sorry I did not look up the reviews first. read more

We called this company because of their military affiliation, my father and brothers have and are serving. What a disappointment Bravo company turned out to be. None of the men they sent to our house had ever been in the service, and one of them had to be sent home in an UBER for being drunk. When I spoke to Chris, he assured me they would pack and move the entire house, and even supply the wardrobe boxes. The movers showed up without any moving supplies and asked me if I had any boxes. They damaged and broke several items that totaled around 3 thousand dollars, stole some of my husbands cigars and lighters among other things. My husband was out of town and I paid them to get them out of my house that night, now we are fighting with them on their insurance claim form, which Tray told me was self explanatory, but it is not! It says we need to pay the $250.00 dollar deductible, but it doesn't say anything else! They charged us $1,300.00 to move for 8 hours, 3 of those hours they were MIA driving from Dallas to Heath! Hard lesson learned. I will never call a moving company based solely on their claims to be honorable men. read more

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I used this company twice in 3 months; once for my move, once for my mother's. The 1st experience was great, minus the fact that their truck had a mechanical issue causing them to be 3 hrs late; however they made it up by bringing a 4th guy to expidite the move. The team was friendly and efficient. This is why I called again month's later to have them move my mother. Initially their customer service was as good as previously.... till an issue happened. When my mother's furniture arrived several pieces were scratched up. She has a very expensive, custome-made solid wood bedroom set of which we noticed 2 of the pieces were scrached up pretty noticible. Things happen in a move- I get that! But when it was pointed out tbe Lead of the crew was completely apologetic and offered solutions (discount from the move or return it to whs to fix it), however one of his crew members came up to me and said theres was no way that hallened in the move bc he wrapped those pieces himself, then follwed with "you people are always looking for excuses". I couldn't believe my ears! I asked, "im sorry, what did you say?" He repeated that he wrapped it himself and that tbere was no way it could have happened. I showed him how the scratchers were new. and then he repered again the "you people are always looking for excuses" - My mouth dropped. I said "are you seriousky talking to me like THAT in my own house?" He repeated and i asked him to leave my house, he left to wait in the truck. I reported it to Rudy, the lead, who again apologised.... and i called Chris, the owner, whom i had spoken to about the scratches and sent pictures to, in order to explain why i asked his crew member to leave my house. Chris apologized and exolained that crew member might be having a bad day due to some personal family issues. I understood, and said i just wanted the furniture fixed. They took my mom's 2 pieces and said tgey would return them in no more than 3 days...that was Tuesday. Friday came and no word from the movers so i called. I was told they would work them into their schedule and have them there that day. That didnt hapoen. The next day (Saturday) i was told the same thing.... by 3pm the owner, Chris, said he didnt want to keep telling me a time that they couldnt do so that he would call me Sunday before 10 to tell me what time on Sunday he could deliver. Never got that call, so i called and spoke to Travis. Each time I was the one xalling to find out why they hadnt arrived... one one ocxation i was hung up on, so i called again and was routed to voicemail so i called from my son's iphobe where Travis pixked right up (hmmm..). I spoke/texted w him several times that day as the delivery time kept being pushed back. At 6pm on Sunday he calks to day hes had a "murphy's law type of day" & tells me his truck broke down and there was no way he could deliver. I explained i would need to call in on Monday to work so tgey could deliver so i wanted them to be sure it could be done. As i was talking he talked over me... talking me to call again btwn 9-10am on Monday to get a new delivery time. Guess he was done talking cuz in the middle of my sentenced he hung up. I texted him and said, "really hanging up?" - no response. I now was angry for the 1st time in all this! At 10am Mondat i called, Travis answered. I was VERY SHORT with him. He said he would get me the furniture to my house by noon. I only said "ok". He then smartassy said "you texted me yesterday about hanging up on you so i know you are comfortable with texting. Text me your address" i said "fine". Guess he realized i was being very short so he commented that "we should all be congenial" when the delivery came. At 11ish the delivery came. Nice guy... very helpful. I checked the 1st piece - it was good. I checked the 2nd piece - it was crap! Looked like someone took a furniture marker and went over tge wood. The corner still frayed... very sloppy job. He asked if he should return it to the whs... no way i was gonna let them take it after the week above. As he brought the piece into the room, brown marks from the marker stained my white carpet. I was so done! The man was apologetic and said ge would show the pictures to his bosses. I never heard from them. I'm actually contacting my lawyer to have him deal with this small claims court filling cuz I'm done talking to these men. Im not sure if they felt this was ok bc i'm a female or if this is just tbeir M.O..... When i came to yelp to write this i see all of the negative comments. As onother commenter said, "my mistake for not doing my research" lesson learned. PS- while Chris, the owner, may be military, the people he employs are not. So don't think you're employing veterans for your move- you're not! read more

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Our neighbors used the Bravo Moving Company when they moved out last month. Their workers got their truck stuck in the alley between our two houses and dug holes in our yard in the alley. Not only are they not going to repair the damage but they were incredibly rude. In case they change their name, here are their phone numbers +1 (214) 435-2358 & 214-560-7919. Their website is usabravocompany.com. The owners are Tray and Chris. read more

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These are the absolutely worth less and unprofessional people, do not use this company. Trey will give you a great sales pitch about they are army guys and do their work professionally. Their movers messed up my furniture assembly, lost the bed frame screws, did not install the dryer properly. I called Trey to come back and fix it and was rudely told they are busy and then my calls and emails were not answered. He also promised one price clearly over the phone and email and then refused to honor that price on the moving day. I wish I could give them zero Stars. Do not use these people. read more

The owner and his "associates" are NUTS. DO NOT USE THIS COMPANY. They just wanted to argue about everything! They misled me on just about everything from pricing to keeping blankets on my stuff during storage (short move). The movers themselves could not have been better guys, but holy moly, the owner of this company just uses the military angle to earn your trust, when in fact he's no one to trust. read more

Let me start by saying that I wish I could give them NO stars. This company is absolutely disgusting- they are thief's, liars, and condescending people. We were ROBBED. They moved us two years ago and we still have YET to receive the table that THEY broke in the process of moving. We were told that they would fix it and bring it back to us. We called the owner, Trey, NUMEROUS times with like 3 different phone numbers and he blew us off every time. One time, Trey even hung up on me mid-sentence. We have yet to hear from anybody from this company. I cannot stress this enough, do NOT hire them unless you want a TERRIBLE moving experience. Happy New Year everybody! read more

We were moving from Arlington to Poolville (by Weatherford). I was told by Trey Martin that I didn't need to worry about the move at all. They would send military guys dressed in greens to move everything. He would send a truck to fit all of our stuff. I tried to contact him several times to verify that they were going to move us, and I would get nothing back. I asked him several questions, and I got response to one. I was starting to freak out thinking they weren't going to show. This was already an extremely stressful time. We were closing 2 houses in one day, and we had a lot going on. We were moving to the country, and we knew nothing about septic systems, wells, etc. It's 6:30 pm on the day before we were moving, and I finally heard from them. He said they were showing at 9:30 am. I asked if they would be able to get everything out of the house by noon, and he said he didn't know. We closed at noon, and the people buying our house were supposed to move in. The morning of the move was nuts. We were taking our dogs to day camp, so they would be comfortable and safe while we were moving. The movers were coming at 9:30, so we were taking the dogs at 8:30. We were just about to leave, and the doorbell rang. It was the movers. They were an hour early. The first thing my husband said was that there was no way in H-E double hockey sticks (LL) that our stuff was going to fit in that truck, and unfortunately he was right. The movers worked very hard. This isn't a bad review for them. It's a bad review of a company who talks a big game about being all military guys, and that isn't who showed up. We were moving from a 3 bedroom house to a 3 bedroom house. It's just the 2 of us, so we don't have as much junk as if there were other people or kids. The guys moved quickly, but our stuff did not fit. It made the people buying our house very angry. They would only allow us to leave things in the garage, and it had to be out asap. Fortunately, our realtor was able to meet the movers at the new house and let them in to unload, while we went to the closings. Then, they went back to get the rest of our stuff. I was told the move would be $650-800. It ended up being $1650 because they had to go all the way back to the old house. It was already 7 pm when they got back, so we just had them move the big stuff into the house. We moved the rest inside slowly. The trip between houses was 71 miles, so it took over an hour, especially since they were in traffic. They cut us a break by only charging us for 30 minutes of their trip home. Really!?! Why do I have to pay them to go home? We've been too angry to contact Bravo Moving Company. Not only did they screw us by sending a truck that was much smaller than they said, but most of our furniture was damaged. It's very frustrating that they talk about being all about taking care of military families, but they didn't take very good care of us! My husband (a veteran) found it very offensive that they use being military to get business. If they take care of us, I will update the review. read more

I suggest using anyone else. I called them initially because of their veteran affiliation since we are a military family however I've been very disappointed. No communication, I've been told on multiple occasions that someone would call me back to schedule with no call. I had to chase them down. I got confirmation from one person and days later was told "no way we are moving you on that day" by someone else. On our final unload a window in our house was broken by one of the guys. I was told that they would come out and fix it for me however it has been over a week now with several calls (every time I've had to call them) and I believe now they are avoiding me. I can't get anything but voicemail. read more

Bravo Company - Movers Near Me

Do Not Use Bravo Company!!! Worst moving experience! Man things were broken, including our dining room table. The men complained all day. The owner took no responsibility for damage and told my husband 'you get what you pay for'. We were overcharged and left with hundreds of dollars of damage. They also left items at our old house that took us hours to move at a later date. read more

Trey and Chris were awesome to work with! Answered all my calls and questions! The movers were super nice and caring about my needs! And they worked hard to get everything just the way I wanted it! Nothing in my move was damaged and was packaged very well. I was surprised how much detail they took in Handling my personal goods. Very happy with their service! I highly recommend them as a moving company and I'm a tuff customer to work with! read more

DO NOT USE zero stars I sure wish I had read reviews but like everyone I wanted to support vets. see timeline. -got flyer with soldiers on it. -called and got sales pitch about crews training together and how awesome they were. -booked for 9 30 am -10 30 am i called Trey and nicely said I don't want to say anything to the guys but no one has called and they are an hour late. - Trey sounded like he would call the crew and get to the bottom of it. " He said he would call right back -noon ! 90 minutes later I got a call from another moving company suggesting they were dispatched to move me in the afternoon. - no return call from Trey EVER ! My entire week had to be re done as rain is coming and I have a house torn apart. So in closing, Thank you for your service to our country, Your superiors would be disgusted with the way you run your business. You cost me a day off work. You might consider finding a new gig instead of pissing off hard working people who simply wanted to support veterans. read more

Wow they stole from us lied to us and avoided calls went to location on receipt address expected a business but it was Booths house read more

Bravo Company - Movers Near Me

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Horrible customer service! They don't return phone calls or emails. One of the men could barely lift anything. I've asked for a copy of my receipt numerous times by phone and email. No one will send. Huge waste of money, they were beyond slow. Clearly moving at a snails pace to prolong the time frame. I moved more of my stuff than the worker did. read more

DO NOT USE this company! They showed up with a truck that appeared to serve 4 tours in Iraq, dirty and didn't start. They took off with my blankets that I used to wrap items before they arrived, and once we got everything unpacked we couldn't locate several items. Countless phone calls and emails to the owner asking for help and we didn't get a simple reply. Hopefully this company went bust and is out of business. read more

DO NOT USE THIS COMPANY. They are not honest. They did not show up on time. They told me the truck broke down yet when the movers actually showed up over 6 hours late, they told me the truth about the situation. Bravo left me in a horrible situation. When I contacted them for a refund they did not respond. Terrible customer service and they lie to you. I don't want to give them a star but yelp won't allow a post without at least one star. read more

HORRIBLE! Whoever reading this and thinking maybe you'll have a different experience, go right ahead....I assure you, you'll regret it! One of the guys in the crew had tear drops tattoos on the corner of his eyes, which later I was told what that meant! They all looked scary, unprofessional and yes, smelled like alcohol. The day these people moved me has become one the worst day of my life!!!! read more

Don't use this company. I used them because of military ad affiliation. I've moved several times. This is the worst experience ever!! They broke a piece of a antique dresser, took it and promised to repair and return it. Numerous phone calls with zero results. No phone calls returned. I even offered to go pick it up broken or not with no way to get a hold of anyone...This company is bad news....STAY AWAY!!! ANOTHER BURNT CUSTOMER read more

*****DO NOT USE THIS COMPANY***** I have moved several times in the last 10 years and this was hands down the worst service I've ever had. The initial phone call was all very professional sounding, but do NOT let this fool you. It all falls apart from there. I was told that we would receive a call by 7PM the night prior to the move to confirm. We had to call them and they were very put out by this - telling me there was a computer glitch and the overall tone of the conversation was condescending and rude. I believe that they did not even have us scheduled properly and were trying to cover and stall. Moving day. The movers called us to let us know they were on their way and would be early - great. When the movers arrived it was a Pensky (or Uhaul, I don't remember?) rental truck (which further confirms my suspicion that we were never properly scheduled) and the 3 movers looked like they were 13 - they were literally the size of my 13 year old (I do not believe they were actually employees and suspect they were hired as day workers). The movers were entirely inefficient and slow. It took all 3 of them to wrap each piece of furniture and only 1 worked at a time. When we arrived at our new home I had to help them move a sectional upstairs because they were not big enough or strong enough. They scratched several pieces of our furniture, scraped up our floors, gauged our walls, broke bottles of liquor, and just did not know what they were doing. It took these boys 8 hours to do a move that has NEVER taken more than 4 (we have moved the same amount of furniture the same distance twice before). Time to pay. Upon completion of the job - which, I just want to reiterate, was horribly done, we were given our gigantic bill and told we could only pay in cash or check. This was not something that had been disclosed at any point. I spoke with the "manager" on the phone and he proceeded to tell me that upon scheduling I was told this and it was in my confirmation email - the man that scheduled me NEVER told me this or I would not have scheduled and I NEVER got a confirmation email. The manager on the phone repeatedly told me that they could take a credit card, but really do not want to and would not take my information. This place is a scam and a rip off. Do not let the "military" stick get you. We are a military family and are beyond disappointed by this front. There are hundreds of movers in the Mckinney area - please choose any other company. Literally....any other company. I am in the process of reporting them to the BBB. read more

DO NOT USE THESE PEOPLE !!! They operate under several different names. Delta One Relocation and Remodeling, Bravo Moving, USA Bravo Movers and Move Masters. They are the worst ! I did not do my homework first, and shame on me for that. Like most everyone that have posted a review they chose the company because they say they are veterans. If they are, they probably got a dishonorable discharge. I am going to tell all my realtor friends about them so they can advise their client not to be fooled like so many of us were. And apparently Chris Booth also goes by James. His real name is Christopher James Booth. They do not have Facebook pages and I'm sure it is because they would get so many bad reviews. They do not return calls, they have no idea what customer service is. My experience was not as bad as some that have posted, but it was bad enough. Spread the word, run these crooks out of business. I wish I could give them a negative star rating - it would be -10. read more

So glad we chose the Bravo Team for our cross country move. The crews worked together like a well oiled machine. Did an awesome job wrapping our funiture and loading the trucks. The guys were pleasant and a just pleasure to work with. The delivery crew was just as pleasant as the loaders. You could tell they enjoyed their jobs. Very grateful they took such good care of our belongings. What a thrill to see the trucks coming up the road to our new house...Even better once the furniture started coming in and was unwrapped and placed. Really appreciate them setting up the beds, dinning table & hutch. All in all from start to finish could not be happier...Thank you all so much... read more

I do not even know where to start. First of all I had to file a police report because they removed many items from my house without my knowledge including jewelry. They hired a guy with tattoos on his face. I know from being in the military you can not have tattoos on your face. I do not care about the tattoos only care that he stole my watch had been to jail and was on parole per his statement and Yet the gentleman told me he in the army (lied). Later I found out he lied. On camera one of the movers broke my coffee table and the company would not own up to it yet I have it on video. Also the three other moves noticed he moved the item to the garage and believed that he was not honest about it. I believe all of the other movers worked very hard. Chris (main mover) was great. However, Josh a guy five days on the job stole my very expensive hidden watch. Also broke several items (two on video). Even moved one to the garage so we would not notice. Again Chris was awesome. I asked about the broken table and they even gave me a name of someone I know and stated they used them all of the time. However I called the furniture repair person and he never heard of them. They kept two pieces of our furniture that they said they would repair and never returned. I would not release the coffee table for I feared they would not return. Again we liked Chris and the other two gentleman. We took them out for tacos and when the owner finally called me back after I sent a registered letter- he said we were not getting our items back or the table repaired because we took the movers out to a place that serves alcohol. The place we took them to does not serve alcohol (no liquor license at the time) None of the movers had any alcohol during the time they were with us. The owner was trashy yelled at me and my partner and used fowl language. It is sad that they Aline themselves with the military. The three other gentleman at least told me the truth that they are not military mbrs. Yet, the website and the owner says they have 75% of military veterans working for them. Please do not use this company they do not have insurance and even though the three guys are hard working they stated the owner treats them poorly. We are out 450.00 for the table repair, my watch was stolen on video and two pieces of furniture an ottoman and expensive dining table worth around 5,000 have not been returned. Chris Booth, Matt and Tony talked to me abruptly and never resolved our issues or returned our furniture. read more

Bravo company movers moved us into a storage unit in July 2017.One of the movers drove the truck drunk. He already had urinated on himself. We knew then we would find a lot of furniture broken. We hired Local movers to move us into our new home today.Local movers could not believe how things were packed in storage unit.Bravo Company did not surprise us. Broken furniture are antique buffet table.. Door broken, 2 legs broken. End table.. broken leg Curio cabinet..... scrape on top edges Antique game table... legs scraped Hutch... scratched Dryer.... top is dented real bad Out door chair... cut on the back of chair Out door heater... concrete base broken. PLEASE DO NOT USE THIS COMPANY. Wife has called to get a receipt and complained about one of the movers drunk, they kept transferring and hanging up. Still no receipt. read more

We can't say enough about the hard work Dennis, Carlos, and Grant did for our move. They worked almost the entire time they were here, just took a short break for lunch, and they did it with great care and respect! I would recommend this company to anyone moving! They were all courteous, and willing to get the job done even after it turned dark. They even had to maneuver a really heavy dog house over the fence because our new gate was too small for it to fit through. So thankful for their hard work! read more

DO NOT USE THIS COMPANY!!! Being a vet I support veteran companies first and foremost. They were late was told they had traffic. The movers got everything loaded in a timely manner and then they wanted to stop on the way to new house to get refreshments which was going to be on my dime so I bought them Gatorade. Got all moved in the next day Nov. 26 and noticed my 42' Hitachi tv was damaged from the move. Called asap got a claim form emailed to me and sent back in by the 28th Nov. and here it is April 8 and still have no resolution and I've been emailing and calling them to just get some status on claim. read more

Do not use this company. I wish I had read the reviews before I hired them. The initial call was amazing and I wanted to support our vets. None of the workers who showed up were veterans. They showed up late (it was raining so that was understandable). They moved one full bedroom (kids room), half of another kids room, 4 sofas, a couple of refrigerators and patio furniture. It took 10 hours to go from one side of allen to the other. The bed has pieces missing, they gouged my door frame and base boards with a fridge, they failed to bring the cushions and tables that were part of the patio furniture (brought the chairs but no tables or cushions (cushions were in the chairs when they arrived so they had to take them off to move the furniture), they failed to move a chair that was with an executive desk.... it was located 2 inches from the desk! So I called to discuss all of the issues. They sent someone out to take care of it and the following day I get an very unprofessional call asking why I didn't pay them again for what they didn't do the first time. After some name calling and questioning if my check was any good we parted ways. Customer service is not how they operate. I pray people read the reviews. I wish I had. These guys were horrible. read more

DO NOT USE this company. They are nothing more than crooks. We were quoted one amount and when they were packing up they told us an amount that was higher. They do not tell you until you are done so you feel like you have to pay. My wife and I have sent the company multiple emails with no response. I called in from a different number so they would pick up. When he did, he got flustered since he knew my name already and had ripped me off. He told me some story about a death in the family and how he would send me the line item receipt. Of course I never heard from them again even after I threatened with a law suit. Called again from a new number and he basically hung up on me. They also left a bunch of moving stuff at my old house and left in a hurry, along with breaking some items. Horrible people. read more

DO NOT HIRE THIS COMPANY. They shouldn't even be in business. In fact, I don't know how they are. They no-showed not once but twice and never bothered to call me. I had to call them numerous times to even get an answer. They moved me from my first house and did a pretty good job although there was confusion with what the moving rates were. Now I'm ready to move into my new house and requested the same crew that moved me before because they leased moving blankets to me. See this is their shady business scheme. They offer to let you keep the moving blankets and then give you credit on the backend. However, they have continued to lie to me about when they will be at my house, what day I will be moving and then after speaking with the owner and the business partner and having them both lie to me about when they are going to move me, one of the managers, Trey, actually said "I was married for 18 years and I'm happily divorced now and the way your are screeching at me makes me glad that I'm divorced." They are extremely unprofessional and completely shady. They say they are former military and brag about it so you think you are getting trustworthy, upstanding professionals, but they are completely opposite of that. read more

They damaged our refrigerator and have been unresponsive to completing the claim. I would not recommend.

WORST moving experience in our lives! Damaged furniture, torn carpet and scuffed up walls. The complaint department is ran by Trey or Bill or whatever he claims to go bye. I think he is the most obnoxious belittling person I have ever dealt with as a customer/client. After Bravo Company movers destroyed a new $240 desk we were told that the $250 deductible would have to be met before the insurance would pay out anything. So basically they destroyed our furniture and laughed in our face daring us to fill out a claim form and that somebody would get back with us eventually. If you should happen to use their services please understand you get what you pay for and read the agreement VERY carefully! It really sux that I have to give them one star so I can post this review. read more

If I could give zero stars I would. I have never in my life been so disappointed by another professional before. I spoke with Chris and even received a text from him the night before confirming our move for 9am the next day. That time came and went, and when I called back Trey answered and said he knew nothing of my appointment because I had not emailed them back confirming my move. I called Chris twice in the last week asking for that e-mail and he assured me I didn't need it because my move was in just a few days. Trey said I didn't follow protocol so therefore I "fell through the cracks". He said he had 7 teams and would get a team to me at 2pm. That time came and went then after I called he said he just couldn't do it. After I told him we were a police family he said he was going to try harder. After an hour I was able to find another company who guaranteed they would move me. When I called Trey to cancel he just hung up on me. Shame on you Chris and Trey. We are a prior military family and you bring shame to the uniform you wear by attracting vets and first responders like us with your "first responder and military" discounts. I will never stand behind such dishonest people. Ah, not to mention after talking to some of our police friends, we found out you did the same thing to 2 other police families just in the last month. Shame on you. read more

Bravo came all the way to Ft Worth to help us with our move. Eric and his crew were courteous, kind, and flexible. They did an excellent job with our antique furniture and would recommend them for your future moves. read more

I recreated this account just to write this review, wish I would have seen the ones below when I booked. I was lured in by helping vets. Usually I only write good reviews. However, this company is shady. They arrived 12 hours late, said I'd be the first appointment at 8am when I booked, then day of they tell me 930. Then the "truck broke down" and it'll be more like 11. Then 1pm. Then they don't answer calls or texts. Then I call around to other companies to schedule, and Bravo finally calls and say they'll be there today and give me a discount. They finally got there at 8pm. My storage unit closed at 9 and was right next to where I was moving. They got there and said they'd do a quick trip to the storage unit but they'd charge me gas and time. I had to move those boxes to storage myself. They tried to reschedule for the next day but I needed to be out of my place and I was going out of town, that's why I scheduled when I did! They left furniture unassembled (my bed was missing all the legs underneath and I found them randomly thrown somewhere). Two pieces of broken furniture, and my Holocaust survivor grandfather's desk I said was very valuable and to take tremendous care of it, was scratched to heck. They didn't connect the W/D. Took moving truck to get food when supposed to be following me to next location. Didn't seem like they read my labeled boxes at all because if I wasn't watching them they just put things wherever. Guys were nice and friendly until it came time to pay the four guys and the discount they gave me was for the time they went to dinner!! Then they stood around me and seemed disappointed at my tip amount. I probably wouldn't have tipped at all if I would have seen all the things they missed, messed up, or didn't do or had read these reviews. read more

Out of respect and love for the military, we chose USA Bravo Company to complete our family move. I received a call from William "Trey" Martin two days before the scheduled moved to inform me it will have to be rescheduled. Of course, this is not possible and I express this to him. He explains that he has a Toyota customer that he must reschedule and that contract pays more. He apologizes and transfers me to his business partner Chris Booth. Chris Booth who is very rude and unprofessional explains to me that he can complete the move but NOT at the rate I was quoted. He explains to me all of his reasons why he has to increase the quoted rate and when I asked a question about the flyer I received with the quoted rate. He cuts me off to let me know he will not honor that rate. I could not believe it so I asked him again and he stated, "that's exactly what I'm saying." He had no sympathy that they called to cancel or reschedule my family's move nor did he have any respect. I do NOT recommend this company - USA BRAVO BOMPANY - 3 men and a 26' truck.! www.usabravocompany.com read more