Amazing people who've always helped me when I clumsily twist my glasses. The owner is a well sound…read morelad

We had a great experience with Infocus. After a first pair of glasses for my daughter 18 months at…read moreMoorfields optical center, which was a nightmare (not the right size, form, etc), we were taking care very carefully by infocus opticians. Imranali made sure we select the right pair of glasses, not hesitating to order a few samples for my daughter to try and patiently advised us until we found the perfect red glasses ;) the delivery was super fast. I fully recommend them, customer services is taking very seriously by them. Thanks again for your great advices! Ines

Excellent service and very customer service oriented. I took a pair of eyeglasses there for a…read moreminor repair and the very qualified technician there quickly did the repair without a charge. I was very pleased with the excellent service.

Really happy with service! Went to this place based on a recommendation, they didn't disappoint…read more Glasses and contact lenses were both ready to collect in a few days. Very happy and way better then my previous place.

My go-to opticians, very caring and professional staff. I would recommend this place to those who…read moreprefer personalised customer care.

Really friendly and helpful staff. Had my eye test done here and it was all very thorough. Then…read moreasked them if they could just replace the lenses in my existing frames to keep it all a bit cheaper and they said 'no problem'. They ordered the lenses and told me when they were ready so I could drop off the frames, then managed to get them all fixed quicker than I thought. Really great service. Thoroughly recommended.

Declan the ophthalmologist is superb. The management of the business on the other hand not good at…read moreall which is why I give 3 stars. They didn't order my lenses when they were supposed to, then told me there was a delay with the supplier. They charged me for three boxes of lenses and said that that is the price, my research told me otherwise, when I raised this the manager/owner wouldn't even consult with me directly as I had requested and got the receptionist to phone me. Just got off phone with receptionist and they were trying to get me to pay for the lenses again saying they couldn't find a record of my payment and would I bring in a bank statement to prove it... completely unprofessional and mal-managed business. I will be going elsewhere.

Great eye exam, very thorough and helpful. Was not rushed at all and worked to find the best…read morepossible prescription for my occupation. Staff was very friendly and professional.

Great experience all round. They really take their time to help during each step. Highly recommendread more

We've just signed up this company for our patients. Chosen because of the intense input of client…read morevisual and audio needs. The quite remarkable service includes marking clients names on the glasses and if they are for distance or close use. Also available are communication boards ie pictures. BUT, one of the main points is the training they offer our nurses/carers Example: all staff will be offered 'doctored' glasses for certain conditions ie Macular Degeneration, Cataracts, Glaucoma etc. in order that they may understand patients eye conditions. Really good stuff

I had a brilliant service from J.C. Setton in West Wickham recently. The optometrist spent a lot…read moreof time to ensure I had wonderful new lenses in my glasses. With my new glasses can now see each individual leaf on the trees, rather than a mass of green. The glasses were also exceptionally stylish, and make TV viewing and reading a pleasure again. I was given so much care, individual attention, and guidance too, to improve my dry eyes and eye health. The whole team is friendly, approachable, helpful and charming. Costs are reasonable too. Continue the excellent service you provide to the community. Well done!!! Suzanna Stein

Highly Recommended!…read more I went in at 10:30am & came out at 12:00 noon with 2 pairs of glasses completed. Incredible service. Probably the only opticians that does this. Many thanks. Joseph Michael Mulkeen

If I use a name brand chain optician, my glasses prescription costs me £350…read more After popping into my local opticians one day, I had a pleasant surprise. They were very professional, could make my glasses on site, had the same frames as the brand stores, and the cost came to £220. In short, Queens Crescent Opticians is awesome in all aspects. I felt like a valued customer, not just another file and saved myself £120.