I moved here from out of state13 years ago and needed to find a PCP for my insurance. I called Dr…read more Holmes' office because it was local to our new home. I figured I could switch if I didn't like her once we were settled in, but I was pleasantly surprised. I liked her a lot! I have always hated going to doctors and would put it off as long as possible, but Dr. Holmes made me feel totally comfortable. She is very personable and spends time with each patient without rushing. She takes the time to answer any questions you might have, and I never feel rushed. She explains everything in easy-to-understand terminology, without talking down to you like you're a child. She is very knowledgeable in all fields and explains the options and tells you what she thinks is the best option for you, without "telling you" what you "have to do". I really like her ... and that is saying a lot, coming from a lifelong "doctor hater"! LOL!

I've never met a more arrogant "professional". I accompanied my late mom to Holmes's office on…read moremany occasions. I found it amazing how the doctor would never even look my mom (or me) in the eye. She seemed too busy to care, and ANYTIME my mom had an issue and called the office, Holmes's canned response was "GO TO THE E.R.". I also found it interesting that she has no "rights" at the Hospital of Central Connecticut. I mean, what's up with that?

What good is a medical walk-in center that isn't open on weekends? Don't people get sick on…read moreweekends???

Excellent Service in Immigration Physical, Wonderful and Professional Staff. Definitely the best…read moreplace to go.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

Doctors are nurses are good here but unfortunately the front desk is rude every single time and…read morethat leaves the bad taste every time I have visited. Expecting even a smile from them is a far cry. I believe replacing front desk with young, energetic and kind people will take them at another level. Just in case if you are stuck there, see Dr. Walker. He's a gem.

Kids Station Pediatrics has been our go-to provider of children's health care for 18 years now! The…read moreprevious owners of the practice, Dr. Mordavsky and his son, also Dr. Mordavsky, were top notch! R.N. Donna has been on point for questions and consultations as well. (Sniff-sniff...she just retired.)When they sold the practice, it was bought by new medical staff, whom we found to ALSO be top notch!! Dr. Olga and Dr. Walker are outstanding health professionals. I honestly would recommend them to all parents in Manchester and Hebron!

Amazing doctors, sub-par office staff…read more I have been coming here for years. I see Dr. Unsworth who is amazing; I highly recommend going to see her. My one issue it's with their office staff - I find them to be very abrasive at times. Their billing/office manager could use some customer service training as well.

My initial wait time was practically nonexistent. The appointment was 3:30. I was called back just…read moreafter 3:30. The medical assistant was friendly and knowledgeable. The doctor came in at 3:45. She was patient, kind, and thorough. I was contacted less than a week later with the results of labwork and info on how to schedule a follow up. I was very pleased with every aspect of the practice.