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    Kid's Station Pediatrics PC

    3.0 (7 reviews)

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    Collaborative Natural Health Partners

    Collaborative Natural Health Partners

    3.0(16 reviews)
    0.9 mi

    My OB/GYN went out of business so I looked into an alternative path for medical care. I had the…read morepleasure of speaking with Dr. Tonya Pasternak at this location. She was very thorough on my first visit. I had never been to see a natural health practitioner prior to this visit, so I was pleasantly surprised. The wait was very minimal, but I must advise you THIS OFFICE DOES NOT ACCEPT INSURANCE, except for OB/GYN services (annual exams). I had a total of three visits. On the first visit she had me describe my health history, current symptoms, ordered specialty lab work, and then made some recommendations of things to complete by my follow up visit. On the second visit, I went over my recommended items, got the results of my lab work, and then she preceded to make 3 tinctures of medicinal remedy using flower extracts and recommended vitamin supplements. Within one month of my second appointment I felt much better, but was really unable to measure the results without doing more extensive follow-up lab work which I thought was pretty pricey and time consuming. On the third visit she completed my annual exam, and advised if I had normal results, I wouldn't have to repeat for another 5 years. This surprised me, as I was always advised women should have annual exams Annually. This is why its called an ANNUAL EXAM. Anyway, the experience was a good one overall, but I did feel the doctor wasn't really able to relate with me on a personal level. At times she seemed very meek, as if she didn't really know how to treat me. At the time I had a lot going on, but not enough to look bewildered at times like a deer caught in the headlights!!! I believe in Naturopathic care, but not everyone has the means to afford it or the time for the numerous follow-up appointments. Your health is serious business, and with all of the information I received, this establishment is very good at what they do. Just wish I could have had more time and resources to put in the extended effort.

    The billing team here is awful- lost my job due to the company closing down. Called in for a…read morepayment plan when I started working. The woman I spoke with was very rude telling me i never had a payment plan previously or made a payment. Asked for a manager to share the bad experience as well as ask some questions about the bill break down. Instead the same woman called me back and left me a VM stating there is nothing anyone will do for me left collections number (which she already provided) Called back again a month later spoke with someone who made my appt told me to set up a payment plan on the web. Sent a message to the doctor about a question for my up coming MRI that needed to be done. Was hoping to have it done before my $250 visit with her so i can have more information for our visit and had a question about her thoughts on contrast. And instead they cancelled my appt . Without my knowledge ( that i requested time off work for) Told me they don't have any other medical advice for me . Didn't even call me with a payment option or advising what needed to be paid prior to cancelling. Called back in asked for the manager again who then had her employee call me back to tell she is too busy and she doesn't believe the other rep would've ever been rude to me because she knows her personally (even though the calls are recorded) not willing to pull the call or resolve . This would be the second person essentially accusing me- Visits are booked out longer& at this point because of the horrible customer service i don't even want an appt here and will take care of the balance with collections instead of through them. All of this while dealing with several serious health issues! Major communication issue here! Horrible customer service- will miss Dr Burkman, sometimes people fall on hard times and paying out of pocket can be hard temporarily!

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    Kid's Station Pediatrics PC - physicians - Updated July 2026

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