They run a scam operation here lol. They bill the state as much as they can, even for services you don't use, and they hope you don't ask for an itemized receipt! They charged me a bunch of bogus BS fees, and lied to me throughout the process. Feels so shady and unfortunate that this happens right in Costco. Go elsewhere, you'll regret going here. read more

Been going to Bream for years. Last time after getting my new glasses I contacted Cory and told her that I could not read a street sign with my left eye with new prescription. SO I went back for new test and she said OH it is your cataracts, ya mean the same ones that you said for my age I hardly have ANY. Bottom line went to new optometrist and Voila with his prescription no problem reading signs. read more

I've visited Bream twice this year (2024). They are a cheery and friendly group and their staff member are highly skilled with the latest testing equipment. They work fast and my glasses are accurate. Highly recommend. read more

Not sure what happened to the Optometrists or staff. I've mostly (Dr. Chou) liked the Optometrists and staff was good last year but this year the staff forgot their CUSTOMER SERVICE SKILLS-when I walked in WITH AN APPT, I was not greeted, staff that did the tests couldn't explain herself out of a paper bag and was RUDE to me b/c I wasn't placing my eye in the right place b/c she couldn't be bothered to explain that to me. Her and another staff were more interested in something on their cell phone. Optometrist was in such a rush to get out of there, he could barely go through the 1 or 2, 3 or 4. If you're going to rush a patient who is PAYING you, then don't make appts. for that time of day! Will not be going back to Bream Optometry. read more

Jason from the eye counter is always extremely rude. Yelled at us to pick a number then skipped us and helped the white person BEHIND US. Didn't even call a number. When I asked "aren't you guys calling numbers?" he said "yea but I'm just gonna help her first" He is ALWAYS so rude and unhelpful but today that was straight up messed up which is what led me to write this. Literally hate going to pick up my stuff because he always is just miserable to be there and super unenthusiastic but today was just straight up disrespectful read more

Best eye doctor ever!!!! Dr Bream is brilliant and compassionate regarding all aspects of eye care and eye disease. I can't recommend enough ! read more

Feels like a patient factory when you go in--just process them through and get em out. I went in with an appointment. Was covered by two vision insurance policies at that time. Was told that the policy through my employer had been cancelled. I called VSP myself and was told I was covered. Was also told by VSP that I was covered separately by my wife's VSP policy. Receptionist insisted I had no insurance coverage but that they'd see me if I wanted to pay out of pocket and fight it out with VSP later. She didn't even run my wife's policy before telling me I had no coverage. Insurance company said I had full coverage, Bream Optometry told me I had none. I specifically made that appointment at the end of September because I would be double covered and shouldn't have had to pay anything out of pocket. They seem to care about the quantity of patients they see and not the care they give. Been going there for almost fifteen years. Won't go back after this. read more

I was seen on time for my appointment at COSTCO. The receptionists were welcoming and helpful. Dr. Ahmad El-Ghali, OD was patient and kind. He helped me find a comfortable correction level for my new prescription. That's not easy, because I can hardly ever pick which view is better: 1 or 2, 2 or 3..... I highly recommend this doctor and this practice. read more

I really needed an eye exam so I made an appointment with Dr. Cory Bream. She was an amazing doctor and her staff was extremely polite. The exam went by quickly and I was able to get the prescription I needed along with different trial contact lens so I could see which one I liked more. I will definitely be coming back when my prescription expires! Would recommend to anyone who needs an eye exam and/or a prescription. read more

Bream Optometry - trial contact lens - Optometrists Near Me - Goleta, California

I've always liked coming here. Dr. Bream is the best. My last appointment was with Dr. Krochmal, who was very nice and professional. Definitely would see him again for my next appointment. Anyhow, the front office staff is pretty rude, and treated me in a very condescending way. When you feel like you have to apologize because you obviously seem to be too annoying to a staff who's job it is to tend to the customer....well, that's not good. Which is why I am only giving 3 stars. read more

Dr. Bream is the best. She is thorough and caring. She knows her craft and alters my prescriptions to fit my lifestyle and needs. She knew exactly what to adjust to accommodate my golf habit and ensure I could see perfectly and without distortion while playing. That may sound trivial to some but to those that know, know. Thanks Dr. Bream. read more

Beware of deceptive practices. Hidden fees in 7-page sign in document that most people won't or can't read and they don't tell you. Unless you look through it carefully and choose to opt out, you will be charged an additional $30 fee for the electronic eye scan in lieu of dialysis. They need to be more transparent about this. Aside from that, it was a mediocre experience. I felt like a cog in a machine and they were in a hurry to churn me through to the next client. read more

Worst experience ever. Rude receptionist Andi. Doctor gave me new prescription and samples for new daily contacts to try-before purchasing. When I returned, after using all of the samples, asking about more samples so I could get by until my new contacts came in the mail, Andi told me she wouldn't give me more samples since they already gave me samples, totally contradictory to the doctors orders to me. I am now leaving without any contacts and will have to go without for the next week until I receive. Horrible person, horrible service. Don't come here. As I was leaving, I decided to video Andi and ask her to repeat what she told me so that I could send to the doctor, some other girl came after me, ordering me to leave, which I did, but not before she flipped me off and then opened the door to knock the phone from my hands. Had a long conversation with Costco managers and let them know I would be sending to Costco corporate. After I got home I noticed other bad yelp reviews about the staff. Hopefully they get rid of these bad apples. read more

Bream Optometry - Employee flipping me the bird - Optometrists Near Me - Goleta, California

I went here a few months ago and after having such a great experience with the current optometrist office I just worked with, it made me realize how horrible my experience was here and that it wasn't normal. I was in a rush to get new frames when I came to this Costco optometry office since they snapped in half that morning and the first day of school was in just a few days. When I came in, employees were friendly enough, after signing every consent form they asked me to, one staff member directed me to the first of many eye machines to determine my prescription. After the exam, when it came time to payment, my payment was a lot larger than I initially thought it was supposed to be. I came to found out one of the machines that the staff member directed me to was an extra cost and not needed to determine my prescription. With my very tight college student budget, I didn't account for this cost and didn't feel adequately informed. They said there was a sign on the machine itself saying there was an extra fee and one of them came up to me and said it wasn't their fault I didn't read the consent forms closely enough. I just wish the employee was kind enough to inform me herself about the extra costs of everything before subjecting me to a machine that I thought was a part of the exam that my insurance was supposed to cover entirely. Pathetically, I almost cried at the desk when they started to make me feel really stupid for not knowing. They ended up giving me half off of the cost of that machine. This experience was a drastic difference from the current optometrist office I just visited, where I was informed of every single cost and fee BEFORE being given the choice to buy them or not. I felt taken advantage of here and then made to feel stupid for not being aware. read more

I was having some symptoms and Dr.Bream fit me in the same day. Although it was busy and I waited awhile, everyone at the office was very kind and on top of things. Dr. Bream was very knowledgeable, my actual appointment was quick, she was thorough and answered all my questions. Thank you Dr.Bream, I plan on returning here in the future and would recommend this office to family and friends. read more

My glasses are several years old; I've had cataract surgery on both eyes; and, although I was not having problems, I thought it was time to get my prescription re-checked. I was treated courteously and professionally by the front desk staff, who ran me through a battery of tests. My optometrist was Dr Sandra Chou. Wow. Smart as a whip. Brimming over with energy. Charming. She answered all my questions graciously and intelligently. I'm interested in science and health, and she took all my inquiries seriously answered them comprehensively. She took the time to thoroughly explain the thinking behind her recommendations. As long as I live in Santa Barbara, Sandra Chou will be my go-to for eye work. I have two complaints about the office. They had nothing to do with the personnel. (1) The questionnaire they distribute is incredibly intrusive, asking numerous questions that have nothing to do with eye care. I care a lot about personal privacy, and if the questionnaire had been on the web, I would have gone elsewhere. (2) There is not much space total, and the "waiting room" basically consists of just loitering outside the front door. But they didn't keep me waiting long, and the exam was worth it. Dr. Chou is a huge asset. read more

I dropped in today (Saturday) for an urgent eye issue. I was thrilled to find they had time to fit me in and only had to wait a few minutes. I saw Dr. Rupert Chowins. He was extremely nice and very thorough in his explanations. I received a quick diagnosis and reassurance that my eye was OK. The staff is very efficient and nice. It's amazing what a great job they do in such a small office inside Costco. A special shout out to Riley. She was very clear in her explanations and her people skills are amazing. She is very pleasant, with just the right amount of self assurance, giving me clear directions. Thanks for the service! read more

I really like the Bream Optometry group! I think I've been going there over 10yrs. Very nice group of employees. I'm sure I'll be going there another 10 years! read more

Went here last year and everything was straight forward and smooth. I was a walk in and they were able to see me very fast, it was less than twenty minutes of waiting. The staff was friendly and the pricing was reasonable. It was 100-120 I believe for a contacts exam. I am no longer in the area but if I was then I would come back read more

So pleased with this eye doctor; Cory actually bothered to explain what she was doing and why, along with non-salesy recommendations. Staff super friendly despite being very friendly! I'll be going back on a year!! read more

Dr Bream saved my eyesight. She is passionate about her work and genuine about your wellbeing. I sought Dr Bream out knowing she would listen to my concerns and provide real answers to questions. Just weeks before seeing Dr Bream I had a check up with an optometrist for obvious eyesight complaints. This person did not really listen to my concerns and basically blew me off pushing me through the door as fast as she could sit another patent in the chair. This kind of care was unsettling knowing something was wrong. That's when I reached out to Dr Bream. It didn't take long for Dr. Bream to identify the severity of my situation, mind you this was a Friday afternoon. She went out of her way to personal contact a specialist so I could be seen immediately. In doing so emergency surgery was scheduled for the very next day Saturday so that my sight may be saved. I would say Dr. Bream is sincere when it comes to the welfare of her patients. I'm fortunate to have Dr. Bream as my optometrist and I imagine all her patients feel the same way. read more

Dr. Bream is my regular Optometrist for 2 reasons: she is super good & she is super convenient. Admittedly my interaction over the years was kind of limited to prescriptions - which was always professional and accurate, however I had an actual emergency & no appointment! The staff was kind and helpful & worked me in taking pictures and getting me to Dr. Bream within a half hour. Turns out she really knows her stuff! She explained what was going on inside my eye, put me at ease, got more pictures, and called the specialist for an appointment the next day! And that office confirmed with me an hour later. You know it's easy to take some things for granted about my eyes, and the Dr. I (pun) see, so long as its all routine. But in an emergency, to be able to count 150% on Dr. Bream is beyond the professional call. Thank you Doctor! read more

Bream Optometry - In the photo of my eye Dr. Bream points to the tear causing bleeding - the dark tendrils of blood. Her response matters! - Optometrists Near Me - Goleta, California

I had a walk in appointment for a regular eye exam yesterday and was seen within twenty minutes. The optician was very knowledgeable and was able to tell me the mark on my retina was a scar, probably from an infection as a child, and not a birthmark as I had been previously told. He didn't try to sell me glasses when my new prescription was close to my previous one from 2 1/2 years ago, which I appreciated. He also went to the trouble of taking me into the main part of Costco to let me compare my existing glasses to the new prescription by looking at the far end of the hall. I'll definitely come here again for my next eye exam. read more

This clinic is the best thing about Costco and I wish they had more locations, although they are a local operation, so I shouldn't be surprised. They have amazing pricing, a wonderful optometrist and Vera Wang frames! Yay! I was in this location a few years ago with my ex and was badly in need of some glasses. They were able to fit me in and prepare my lenses in an extremely short period of time, which was very helpful for me. They were beyond attentive and accommodating; I've never had such a wonderful experience at at an optometry clinic before or since. If I'm ever in Goleta again, in need of glasses and have the money (my insurance only works in Minnesota), you can bet I'll go to Bream Optometry again! read more

Dr. Bream is the BEST. Seeing her is a no brainer, if you have the opportunity to have her be your Dr. do it! Best ever. My whole family sees her and we vary from routine eye checks ups to complex autoimmune disorders that affect the eye and optic nerve. She is more then qualified to handle any and all eye needs. If a specialist is needed she will inform you and also explain in detail who and why. read more

The staff was efficient even in a busy environment like Costco. The Dr. Was friendly and cut to the chase about my vision issues, I like that. read more

Dr. Beaudry was so thorough and took very seriously concerns I had about my vision. She was also very patient explaining everything to me. The front office staff was very kind and helpful. read more

Dr Bream is amazing! I've been seeing her for the last three years. She is very professional, yet very fun and personal. I recommend bream Optometry to any looking to see things in a different way. Thanks to Dr Bream and all her staff. read more

I got in early and the person just looked at me and turned around lol but I was there before opening hours and when Iwent back later I was there at 10:10 and appointment was at 10:15, I got seen by 10:25 and was out about 10:48 and that's with me asking a lot of questions. So it was quick and efficient. The doctor Carter was super nice and helpful. They looked up my info right on the spot for insurance. Overall a smooth experience. I didn't give five because I was told they would have my form saved and it wasn't but a minor detail . read more

The doctors are great - I've had good experiences with four different ones over the years. The front desk receptionist, Susan, is very much not great. She is dismissive, unapologetic, and impatient. She did hold a ladies baby and was really nice to the mom so maybe she is a nice person that just doesn't realize how she treats people. She has no place in customer service either way. We were scheduled to see one doctor and his schedule changed and they never called us. Rather than apologize she said we should have known that he doesn't work Fridays. Today, during a second visit to see the correct doctor she "air quoted" that we had an appointment to see him last time. Directly in front of me.. air quoted. Amazing. read more

Bream Optometry is fabulous! They are very thorough and get me in and out of the office quickly. I would definitely recommend them.

Dr. Bream took immediate care of me when I had an eye emergency. I was in the most pain I have ever been in. I told her of my financial situation and she still gladly helped me. She took such great care of me and did not sugar coat what I needed to hear. This is a truthful and very compassionate doctor. I will never see anybody else but her in Santa Barbara. Thank you read more

Dr. Bream is one of the best trained optomotrists in Santa Barbara. She has an incredible depth of knowledge. The office is very efficient. Wait times are a minimum with an appointment, and yet, you can still walk in, do some shopping in Costco and be seen in a reasonable amount of time. Also, the contacts and glasses are right outside her office and well priced. This is a homerun. read more

I've come here previously and I was always put off by how rude the front desk receptionists were but I ignored it because 1- it's convenient and inside costco and 2- the doctor was alright. I was very surprised to see that this place has anything more than two stars. Front desk receptionists have poor customer service and I will never be coming here again. There's absolutely no need to be condescending to customers. The heavier set office receptionist with medium brown hair was so incredibly rude. I'd avoid this place like the plague. read more

i am honestly shocked this place is so highly reviewed. Is the doctor good? it depends what you consider "good". You will feel VERY rushed the entire time by the office staff/doctor. I went here for YEARS and after a horrible experience from the receptionist a coupe days ago, I will not be returning. It was comical the attitude she had. I was kind and calm. No reason to be treated poorly by her. Office staff is also rude and condescending. Customer service is clearly not taught nor important. There are plenty of optometrists that will take their time with you for nearly the same price. Save yourself the headache of a tiny office and feeling like your burdening the office staff and the doctor and PAY THE DIFFERENCE for a WAY better experience elsewhere. ps. Dr Bream, hire new office staff. girl, bye. read more

Fabulous friendly merciful professionalism!! The BEST!! Dr. Bream is so amazing I drive over 100miles to always see her when it's time for my appointment. Highly recommend !! read more

They told me they take my insurance. They didn't tell me they're out of network and would have to do all the work myself. The office is filthy. Dust everywhere, dirty floors and desks. This looks like a contractor's basement, not a doctors office. read more

I've been trying for 3 months to make an appointment for myself and my 2 children. They don't leave any message when they call back. I cannot call and make an appointment because no one ever answers the phone. I feel so badd because I'd like to walk into Costco and get my glasses their. However I cannot. Because it is impossible to try to make an appointment read more

Dr Bream is one of the best ODs I have ever had. She always gets my Rx perfect and takes the time to assess me as a whole. She is quick, which I appreciate, but incredibly thorough. She not only checks my vision but she checks the health of my eyes as well. She always remembers my family history and my allergies to certain lenses. She's stays up to date on the new, cutting edge technology, but also remembers what is tried and true. Thank you Dr. Bream for always making my experience a good one! read more

De. Bream is the ideal doctor. She is thorough, intelligent, and assumes her patients want to know the whys and wherefores of what she is doing during the exam and why she is doing it. She keeps thorough records of her past exams so she can compare your last exam with the current exam so you can understand any changes in your eyesight. Her staff is well-trained and she treats staff members with respect. It must be a joy to work for her. Thomas of Santa Barbara read more