BIG shout our to Callie, whom I spoke to on the phone as well as via a few texts. She is friendly,…read morehelpful,professional, caring and got me all set up very efficiently. Invicta, keep this stellar employee!

From the owner: Maintenance and repairs, new bathroom installations, hot and cold water systems, unvented cylinders…read moreand renewable energy installations.

There are lots of good things about ARD. The phone is answered promptly by a person and they offer…read morea genuinely round the clock service, though prices are higher outside normal working hours. The engineer rang up to arrange a specific time within the morning slot confirmed on the phone and arrived fairly punctually. The problem was explained and he explained how to minimise the risk of recurrence. The job was done pretty efficiently. I would have awarded more stars if it hadn't been for the billing. The basis was explained when I made the booking, but it felt a bit off to be billed for two half-hours when they were here for 45 minutes and had spent a good 10 minutes parking their van.

This is the worst company i have ever come across. They…read moredeliberately took an unauthorised payment from my card before the work was carried out. I gave them another cards to take payment from when the work was carried out and when I realised they has taken 2 payments I immediately requested a refund and the workman pretended made out he was speaking to someone from the office and then confirmed the payment was refunded and would go back onto my account after 3 days. I am still waiting for in over 2 weeks. Each time I call the office on of the receptionist ladies say there is nobody in accounts and she will get someone to call me back. This has happened on 5 separate occasions. They are nothing but common thieves and should be well avoided. Mr HC Chingford

Merrick did an outstanding tile job for us - careful, tidy and highly professional. Fair rates for…read morethe quality of work and a great hit with the in-laws!!

From the owner: If you're ready to update the look of your home are shops…read more but are worried about your pocket, contact DM & MERRICK we give you free estimates on all your jobs . We have the tools, craftsmanship and skill to get the job done, at a price you can afford.We are one of the most willing on thortfull company you con fine we specialises in plumbing , tiling , carpentry , joinery , bricklaying wall skimming decorating , we also fit bath room suites on kitchen suites on all D .I. Y .Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.I give you 25% off on all jobs on give you Opportunity to pay your money to me in 3 payment once you are happy whit the jobs, if you are Nat happy you don't pay till you are happy,

The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.

A Running Scam -- A Criminal Scheme of Alarming Scale! It's…read morehard to believe this so-called business is still operating unchecked. For years, it has posed as one of Britain's top plumbing companies while repeatedly defrauding customers. I wish I had read the many negative reviews from others who were scammed just like me. The company displays a distinctive pattern. We called them to replace a simple plastic bath mixer- an attachment -- a very basic fixture that any professional plumber should carry or quickly source. During the initial call, and after paying £156 in advance, for the first hour, I offered to send a photo of the required part. They refused. That should have been the first red flag. Their tactic is simple: arrive, declare they don't have the part, suggest a quick trip to a local DIY shop that predictably doesn't stock it, then "go to Argos" -- consuming most of the paid hour. The plumber never returns but instead sends a follow-up report, suggesting another visit the next day for an additional £200 to "complete the job." In reality, the part is standard -- any competent plumber should either carry it or be able to collect it easily from their office stock. Instead, the company pockets £156 for doing virtually nothing. For reference, they quoted £360 to install a basic shower mixer onto bathtub taps -- a task that's usually straightforward and should not require such inflated costs or deceptive practices. This operation has exploited customers this way for years, as proven by numerous similar online complaints. Avoid these fraudsters and report their scam to Citizens Advice, who can escalate the matter to Trading Standards for investigation.

Fast, skilled, polite, punctual, helpful and very knowledgeable. The plumber gave additional advise…read moreabout damp caused by flooding, having fixed 2 problems in 15 minutes. I will use them again. Thank you. Jane Wheeler, Manor Park, E12

From the owner: Romford Emergency Plumer is plumbers with many years of experience in the field of boiler repair…read moreand installation. We repair and boiler and gas appliances, no matter the make. Our emergency plumbers will help you with all problems regarding central heating, pumps, floor heating, or any leaks, as well as any other problems that can arise at your house. If you need to upgrade your gas installation, connect your cooker/hob or a fireplace, or maybe you want a gas safety certificate, our certified gas engineer will be able to help you. We are open 24/7, 365 days a year. You can give us a call anytime. We provide a 2-year guarantee on any work carried out by us.