I am sad to write this review because when I spoke to the owner of the kennel, Catherine, she…read moreseemed very knowledgeable and passionate about the breed, and she presented to me that she raised the dog that I was buying, and that she would be a perfect fit for my family upon receiving the dog the dog had numerous lacerations all over her ears, her face and various of their parts of her body. The dog appeared skittish and not behavior consistent with an IGP-1 trained dog as I was promised if I was rescuing, it would not be a problem, but I thought I was getting a dog of the standard. This dog is obviously not IGP-1, she will not even lay down with treats, runs away from people, and has severe separation anxiety, which was not disclosed. If disclosed no problem we can work on these things but the non-disclosure part feels shady and unfair to Penny,I have rescued Dobermans in the past and paid for rehabilitation treatment but was taken by storm on this one because I have young kids I wanted reliability and predictably this time not a project.Catherine is not knowledgeable about her various other conditions. The dog was given to me with a bend in her tail which appears to be broken when I reached out to the owner, she did not respond again. There are multiple lacerations on her ears and the rest of her body. She does not even respond to down. She only responds to sit, and this is an IGP-1 titled dog I have not received any proof of titles I am very concerned about the legitimacy of this breeding practice. I love the breed I have rescued in the past and my now 9year old rescue has presented better and more consistent behavior than this dog even adopting him 6 years ago, which raises many concerns about breeding, title legitimacy and placement by the breeder.

WARNING BEWARE: Unprofessional Conduct and Disrespectful to New Prospective Buyer. Rating: (1/5)…read more As a professional marketer, I understand the immense value of word-of-mouth and customer relations, which makes my recent experience with Katherine (Catherine) Thomas at Executive Order Dobermans all the more disappointing. I reached out to this kennel as a self-identified novice, looking for guidance and trying to educate myself on the breed. I even found one that I wanted to consider getting. Specifically, I wanted to learn about critical health issues like DCM (Dilated Cardiomyopathy)--a fatal heart condition that affects nearly 60% of Dobermans--and how their breeding program mitigates those risks. Instead of receiving professional guidance from an so-called 'elite' breeder, I was met with extreme rudeness. When I asked basic questions to find the best fit for my life stage, Katherine was dismissive and ultimately hung up the phone on me. When the call was disconnected, she made no effort to call back or rectify the situation. A reputable breeder should be a mentor, especially when dealing with a complex breed like the Doberman. If a business owner is this unprofessional during a simple inquiry, it raises serious red flags about how they might handle a crisis or a health guarantee after a sale. I will be sharing this experience within my professional and social networks to ensure others are aware of this lack of basic customer service and transparency.

Simply a five start breeder. We recently pick-up a bernedoodle puppy from them and we had an…read moreamazing experience with them. From the day we put a deposit to the day we pick up our puppy, they were in contact with us and provided us with all the information we sought. They certainly are dog lovers that treat their animal right and their customers see the result. They also provided us with all the health documents.

These guys were wonderful to work with. Professional, courteous and kind throughout. I highly…read morerecommend Prairie Hill Puppies!

Dan followed me out to load my heavy bags, then take my cart back without us asking for help. It…read morewas such a thoughtful gesture, especially since my daughter and I had just gotten our nails done. I like the location and variety of stock. This is where we buy all of our chicken supplies and dog food.

Andover Location. Popcorn lady - sadly was not friendly at all. Checkout young man - first one was…read moresuper nice/friendly even though he messed our check out up. We finished, paid, left. Looked at receipt - charged full-price on sale item. Went back in. Checkout person had changed to the unfriendly lady from the popcorn. First we got another check out person, then a man came in to "help" us but he walked out the door?? Next a manager came up and asked where the man helping us went - and I told him he walked out the door - maybe quit? Ha. Then that popcorn girl started our refund request on coffee that was marked $13.99 but rang up $15.99. The manager returned and I walked over to show the sign and sale. He looked and said the sale was over . I said the sign was up and it says $13.99 (in huge numbers). Nope. He reaffirmed it was $15.99 though the sign said $13.99. He was not friendly. No apology for the sign being up etc. So I asked for a return/refund. Back to the unfriendly pop corn lady. Meanwhile, this whole time, the man in line behind me stood waiting. HIs order was originally run up in the middle of mine. This is not the first time we have tried this store and not the 3rd time it ruined my day. Except for the young man who was sweet (who left - removed tray in cash register to change out for the popcorn lady) - the rest were all unfriendly/rude. A Friendly Atwoods is Derby. We've decided we don't deserve to be treated rudely, so will try to go to Derby vs. Andover location. Sad.

Delight puppy! Good comunication. Smart and sweet! Weighs 8 lbs 2 oz and almost 6 months old now.read more

From the owner: We have been raising quality, beautiful Goldendoodles and Bernedoodles for over six years now and…read morewe love to share these wonderful breeds with other families! We specialize in breeding F1 Medium Bernedoodles, F1bb Mini Goldendoodles, and F1b Medium Goldendoodles. No matter what your preference is, we hope to have the perfect puppy for you and look forward to helping make your doodle dreams a reality!

Just called to make an appointment. Spoke with a very nice and helpful woman who helped me set an…read moreappointment and gave me information I needed about tooth extraction for my old beagle. Will update after my appointment, but already above and beyond any other vet office I've encountered. UPDATE: just took my old rescue beagle in for her appointment. They quickly got us back with no fuss and the staff was so nice. I was nervous as my dogs teeth were in bad shape and have been shamed before by vets. Dr Scott was lovely. Super caring and explained everything her conditions could possibly mean. He did a thorough exam and answered all my questions. I'm thrilled with our experience at this vet, my dog has extraction scheduled in a week and I feel much more relaxed now.

As a customer for five years with multiple pets. Called for an emergency appointment and was told…read morethey could see my pet in 2 1/2 days. Totally unacceptable and will never go back. My pets face was slashed wide open by an unknown cause. They will take easy checkups and vaccines. No more.

My family has been taking our animals to Dr. Olsen for about 20 years. He and his staff care…read moreimmensely for the animals they see. If an owner has concerns or questions they provide resources and ideas. For example I was concerned about resource guarding and good training. They walked me through good local options and answered all my off the wall questions.

Dr Olson was recommended by a friend. After going to another vet in town and not feeling…read morecomfortable in their ability to care for my pet I wanted a new vet. Dr Olson has been great and we are so glad we transferred care. The staff is friendly, the facility is clean, we've had a great experience so far.

Super unprofessional employees and management…read more My friend drove an hour with her two small children to visit a kitten they had seen online. She and her kids immediately fell in love with the kitten, but were told they couldn't adopt. When I emailed some concerns to management, it took them three weeks to reply with an email that I was never intended to see. Their response to my complaint was that it was "farfefched" ... as if my friend would drive an hour one direction to adopt a kitten only to opt out of the adoption after seeing how much her kids and the kitten loved each other. This was my email complaint (shorteded) A male employee in his late twenties/ early thirties with light brown hair, glasses and white plugs in his earlobes "helped" my friend's family out with their desired adoption. My friend went in to adopt Mitzi around closing time today (6/25) with her two sons who are five and seven. They saw Mitzi online and went to visit her, but also saw two other kittens just in case - they knew immediately Mitzi was the kitten for their family. Mitzi obviously felt the same as she was running across the youngest child's lap and was very playful during their time with her. Unfortunately, my friend was unable to adopt Mitzi due to two employees. They made passive aggressive remarks about the kids not being able to handle kittens and were very rude to her and her children. While the boys were trying to get the kittens to play with the toys, one of the employees said "they are street cats, they don't like toys, they don't like you, and they don't like kids". When Mitzi ran across the youngest child's lap he got excited and squirmed a little - one of the employees criticized the child for moving and my friend for bringing the child. They said that she needs an adult cat instead of a kitten. They even said at one point to her "maybe if we left the room they would actually want to play with you guys more" then wouldn't leave the room to allow the family to play with the kittens. When my friend expressed interest in adopting Mitzi, one employee said to her "she is my favorite and I won't let her go home with just anyone". They also told her that she needs to adopt an adult cat as her kids shouldn't be allowed around kittens. This is highly disappointing as these children have grown up around dogs and have been around cats their entire lives.

I adopted a dog last week. He is sick and the humane center won't help me. I paid $267 and now I am…read morelooking at a veterinary bill. That is not right!!​