I lived here for almost 1 year. Management turned over, but the last managers, Heather and the…read moremaintenance guys are GREAT! Very fast, friendly, and just made it wonderful to live there. Plus if you are into social activities they have that also. The gym was great, open 24 hrs a day ! I was on the bottom floor and heard the kids upstairs quite a bit. The floors need more insulation or they were just very rowdy kids. But I recommend this place.

I am writing to formally document and report the extremely unsafe, unsanitary, and unacceptable…read moreliving conditions I experienced at this residence. I strongly advise DO NOT STAY AT THIS PROPERTY due to the following severe issues: 1. Active Pest Infestation * Termites, flying ants, and various bugs were present throughout the unit. * Insects were visibly coming from the walls and spreading across the living space. * The infestation was continuous and created an environment that was completely uninhabitable. 2. Serious Health and Safety Risk While caring for a toddler, I observed flying insects around the child's mouth and face. Shortly after, the child became extremely uncomfortable and had to be rushed to the Children's Hospital in Birmingham, Alabama, due to a seizure. This incident occurred during the height of the infestation and created a serious medical emergency. 3. Negligent Management and Maintenance * Office staff demonstrated poor professionalism and failed to address repeated concerns. * Maintenance personnel were unresponsive and ineffective. * At no point did the management take appropriate action to protect residents' health or safety. 4. Unacceptable Living Standards I have never lived in a residence so overwhelmed with pests that it felt like the corporate headquarters for ants and termites. The conditions were worse than visiting a zoo; at least there, one knows what to expect. No resident should ever be subjected to such conditions inside their home. This situation posed a direct threat to human health, particularly to a small child. No family, tenant, or visitor should be exposed to such hazardous conditions. I am prepared to escalate this matter to housing authorities, corporate leadership, public health agencies, and legal counsel if necessary. I HAVE VIDEOS AND PHOTOS FOR MORE PROOF!!

I lived here with my family for a year in 2018-2019 while completing a master's degree program at a…read morenearby university. While the units lack many of the upscale frills of other apartments, it is extremely well maintained thanks to the best and most responsive front office and maintenance staff of any apartment complex I've ever lived in -- and that matters more than granite countertops. We chose the park in part because we wanted to live in Prattville, but also because they offer an all-inclusive option with furniture and utilities for one monthly price. Considering we were only staying here for a year, we didn't want the hassle of monthly utility bills and moving furniture, so this was the perfect option. The best part of living here was the office staff. They're prompt and courteous to handle any issue that comes up and the maintenance staff knows what they're doing. What's even more important is the long-term building and property maintenance. Just in the year I was there, they ripped up, replaced, and repainted the side panels of every screened-in porch on the property, had the road re-sealed, and put in ramps on every sidewalk. That's a lot of investment in things most people don't notice. They're also in the process of replacing the carpet and blinds in every apartment as it is vacated, regardless of condition. The residents are all pretty nice and courteous, too. A lot of people get out and walk or run through the complex daily, or visit the pool. I myself took advantage of the sidewalks and gravel path that form about a half-mile loop through the complex. It's nice to see people out and about, even on the hot days, and everyone will give you a friendly hello, or even strike up a conversation. Of course, there are some downsides, of course. First, insects. We had the occasional cockroach appear, which is disgusting and unfortunate but it also just a product of living in the south. They also stopped showing up once one of our neighbors moved out, so maybe it was his fault? We were also once invaded by ants (which was quickly handled by the included weekly pest control service). The biggest problem I had with this apartment was the lack of natural light. The living room in our townhouse had only three small arrowslit-type windows. You know, those tiny holes archers used to defend old castles. I exaggerate, but only slightly. The apartment was dark but for about 10 minutes of direct sunlight every morning when the sun rose over the building next to us. Coming from Hawaii where we had an abundance of sunlight and windows, it was honestly distressing for awhile. If you're used to, or want, a lot of natural light, look elsewhere. Another issue is dog poop. The complex is pet-friendly, which is nice, but a lot of owners take advantage of it and don't clean up after their animals, even though the property as multiple clean-up stations with free poop bags! People need to be more respectful of their environment. Pet-friendly complexes are harder to find for this reason, and it's a shame. Overall, for the best-managed and reliable apartment complex you may have ever lived in, give this place a try. However, if you're looking for granite countertops, valet trash, and other upmarket elements in an apartment, look elsewhere.

I am a tenant here and experienced a complete failure to provide essential heat during the winter…read morelast night. My central heating system broke, and maintenance provided space heaters that tripped the breaker multiple times and cannot run safely. I was even advised to plug heaters into a surge protector, which is a serious fire hazard. When I raised these concerns with the property manager, she was dismissive, condescending, and refused to provide a safe solution or alternative accommodations. She even stated that tenant laws were "not her concern," which is unacceptable. Management has since reached out and indicated that my heat should now be functioning, but that does not undo how I was treated, and I was not given an apology. I do not recommend living here. Management fails to respond appropriately to essential maintenance issues and treats tenants dismissively. I am just trying to live in my home with livable conditions, and it would have been nice to receive the basic level of customer service that other reviews suggest. I also want to note an additional concern about professionalism and transparency. After this incident, I became aware that staff were telling others that I had "come in and gone off," which is not an accurate representation of what occurred. I raised safety concerns about heat and electrical issues in a calm and direct manner when I was asked to come in because the property manager was on a call and no longer responding to my emails. It is troubling to learn that a tenant advocating for safe living conditions would be mischaracterized internally. In addition, I noticed several new positive reviews posted immediately after this situation. While I cannot speak to the authenticity of those experiences, the timing raised questions for me about whether reviews accurately reflect how serious maintenance and safety concerns are handled.

Friendly staff, great amenities for example: 2 pools, 2 dog parks, a tennis court, theater room,…read morethe biggest gym iv ever seen at any property ever and so much more.

Living at Peppertree has been one of the most stressful and unsafe housing experiences I've ever…read morehad. In my experience, this property is dishonest, poorly managed, and completely unconcerned about resident safety. There have been constant car break-ins, yet management acts shocked every time instead of taking real action. Gates don't work, security is nonexistent, and residents are left to deal with the fallout while management shrugs and deflects responsibility. I never felt safe here -- not my car, not my belongings, and honestly not myself. Communication is a joke. I was repeatedly told one thing and then later given another story, especially when it came to fees, repairs, and accountability. It felt intentionally misleading. Maintenance requests went ignored, and when issues were brought up, they were brushed off or blamed on the tenant. What makes it worse is the lack of transparency with money. Charges appeared with little explanation, and getting straight answers felt impossible. It truly felt like residents were being taken advantage of rather than supported. If you value honesty, safety, or peace of mind, do yourself a favor and look elsewhere. This place is all talk until you sign the lease -- then you're on your own. I wouldn't recommend Peppertree to anyone. YOU WILL NOT FEEL SAFE HERE WHATSOEVER

I Would Like To Thank The Great Management Team Led By Chad And Steph For Their Very Courteous And…read moreFriendly Services At Peppertree Apts. They Along With Our Great Maintenance Team of David And Jason Have Made Peppertree Apts. A Prestigious And Preferred Place To Live In Montgomery Al. Thanks Guys For All You Do.

The Maintenance team at Tapestry on Vaughn are amazing! They are very timely with their services…read moreand do a great job.

My family and I love Tapestry on Vaughn. The front office staff Tangie and Portia are such sweet…read morewomen but they are also very business minded. They ensure to treat all residents fairly and provide a fun environment for all the neighbors to interact. There are plenty of amenities on site and our maintenance concerns are handled timely and correctly. It's been 5 years now and we don't plan to leave any time soon. Thanks Tapestry on Vaughn!!

I am writing as a very upset tenant regarding the ongoing, unresolved issues with my apartment. On…read moreSeptember 2nd, I went into the rental office to discuss problems from the weekend with the alarms and AC vents. At that time, I was told by the property manager that Shekinah, the general manager, would contact me. To this day, I have not received a call. The property manager also informed me that the vents in my unit would be put back up, yet they remain unreplaced despite multiple requests. This situation is unsanitary and unsafe. Roaches and Dust falls from the ceiling i have also experienced a medical emergency in the office where I suffered a seizure, from all the dust and insect from the apartment building and instead of being assisted, the staff attempted to call the police I have repeatedly asked for a resolution regarding the constant alarm disturbances and the condition of my AC vent. My apartment is not fully functional, I have asked for temporary solutions, such as being provided a hotel room or alternative arrangements, until these issues are corrected. This ongoing neglect is unacceptable. I am requesting immediate action, a clear.

Love this community! Quiet with spacious apartments. I do love the remodel option and management…read morewas super great!

Overall the grounds are beautiful, neighborhood is well kept and friendly. Staff is very responsive…read moreand helpful. As for the apartment itself, there are something's we are currently working out with management to get fixed, once that is completed I will make an updated review.

I lived here temporarily while I was in town on a travel assignment for work. It was a bit pricey…read morefor the size, but it served its purpose. If I ever take an assignment here again, I'd definitely look into staying here.

Do not move to Azalea Hill! I repeat do not move to Azalea Hill. There's mold in the utility…read moreclosets and throughout the apartment. When you tell them this they try to convince you that it's not. The new property manager is rude walked into the office and she was holding a whole conversation on her personal phone before I was even acknowledged. The AC always going out, there's large spiders everywhere!!! Spiderwebs as well they do not keep the upkeep of their apartments. DEL Development is a joke there's no need calling corporate they're even worse than the PM. They'll tell you to boil water if your hot water is out or go stay when someone else if the ac is out. please save your time and money they'll tell you what you want to hear. Really miss Andrea her and Janiesha were the only ones that looked out and made sure things got done. Since Andrea been gone the complex took a turn for the worst they've already been through 3 different PM in the last 4 months

Azalea Hills Apartment Review…read more DO NOT APPLY HERE. I wish I could put 0 stars. Worst office ever full of liars. They took my $250 deposit on a Tuesday and promised I would get a call the following day confirming move in that Friday. I never received that phone call. I instead called and spoke with the assistant who apologized and said that she didn't know what to tell me because Andrea was out of the office but for me not to worry because she would contact Andrea and would call me back before the end of day. Needless to say again I never received a call back. I called the office all day the following day on Thursday and the assistant never answered. I called back that Friday and no one ever answered. I then texted Andrea that Friday at +1 (334) 440-3118 and requested my deposit back due to getting no response and I still didn't hear from her nor the assistant. On the following Monday I finally received a text message (not a call) saying that her assistant was supposed to contact me. I informed Andrea that I never received a call. Andrea then tells me it's been over 72 hrs and that I could not receive my deposit back. I have never dealt with such unprofessionals and liars but I guess they needed the deposit more than me.