Super incompetent, rude staff. I can't speak to the actual medical care, because the appointment I…read morebooked six weeks ago for October 1 is "not in the book" (it's 2019; who uses a "book" for appointments?), and now, they're booking at the end of the year, which isn't helpful when you're trying to manage deductibles and out of pocket expenses. The receptionist was extremely condescending and said "some people think they're booking an appointment when they haven't". She got really quiet when I told her that I am also a doctor and understand how to make an appointment. I moved to Santa Barbara last year and can say that I have never lived somewhere with such poor medical care. It is truly shocking to me how an affluent, seemingly urban area is so underserved. Hopefully, the doctors in this practice will read this and hire someone to better train their staff.

Best Doctor, Worst Staff Dr Miller is simply wonderful and…read moreshe has literally saved my life. I can't recommend her more and I feel so lucky I found her. The office scheduler though, oh boy! I can't remember dealing with anyone so rude in a customer service position.

After reading great reviews about Dr. Perrin, I booked an appointment even though it was a three…read moremonth wait. In the interim, I changed health plans and did not have my new card from my new provider yet. That provider, Aetna PPO, sent me a letter with my new info, plus my I.D. #. It stated clearly that I was to provide the letter to reception at any doctor's office on the Aetna list and it would be honored and accepted. Well, guess what? Not only did they reject it on sight, but they did not care to help in any way. It was "our way or the highway." Their only response was "make another appointment and come back in three months"! The receptionist and especially the office manager were curt and rude about it in front of the other patients in the waiting room. I was literally being thrown out. So the only treatment I received at Dermatology Associates was callousness and embarrassment. The golden lining: Six days later, I showed up at Lux Dermatology still without my card. Within two minutes, a lovely, smiling receptionist told me, "No problem. Your I.D. is right there. Have a seat." The stellar treatment I got there was helpful, caring and healing. Just what I was looking for. Kudos and stars to Lux.

So glad Dr. Perrin is back at it in SB / Goleta. I had great experience with everyone I came into…read morecontact with from reception, nursing, etc. I see mostly negative reviews that it makes me wonder if I was in the same Medical Office! If you are in need of a professional, caring, kind and informative Dermatologist, look no further that Dr. Meredith Perrin-

I went to have my skin on my scalp looked at, because my long-time hair dresser said there were…read moresome "concerning spots". And I'd had cystic acne for awhile and couldn't get rid of it. The Dermatologist would not examine my scalp, and perscribed the same medicine I had told him did not work- all in under 10 minutes. I did not feel heard at all. I did not feel like he was at all present in the 'exam'. He sat in front of his computer and did not look at me. I really miss Dr. VanMeter & Dr. Osborne. They were the best Derms in Santa Barbara. After the non-exam-appointment, I did a bunch of research about the acne and found something online that works. As my scalp, I'm still wondering if there are suspicious spots.

Fast professional service. Dr was in to see me within 5 min…read morecut a suspected cancer off my arm and I was out in 30 min

I find the dermatologists at this office are excellent. However, the office staff appear…read moredisorganized and overwhelmed at every office visit I've had in the last few years. In addition, when I call with a question or to follow-up on a biopsy, multiple times my message has not been relayed to my dermatologist. I then wait to hear back, call again, and do not hear back. I also notice the office staff sometimes charge for co-pay and sometimes do not charge for co-pay and then I later receive a bill. There's appears to be a lack of consistency in the office workflow, and I've observed the office staff be inpatient and rude to patients when staff are overwhelmed. Staffs' tone of voice when they speak to patients makes me feel uncomfortable, and I'm a licensed physician. Customer service is not this office's strength. *I hope the owners read this post and consider investing in an electronic health record system - that investment would benefit patients in that we would have documentation of our dermatological needs and treatment plans (not everyone can remember every detail relayed in conversation), and we could have documentation of messages to the dermatologists/RNs. I'm very hopeful the the office owners realize they are losing patients because of the disorganization, poor communication, and old school practices. Quality improvement measures in this office are needed.

If Peter Van Meter is still practicing, perhaps it is a good time to retire. I went to him for…read moreseveral decades with no complaints. As the years went by, he was often distracted and on vacation half the year! Major problem: he wears these magnifying spectacles which is good to see something up close, but he can miss the bigger picture. He was wearing these when I pointed out a suspicious spot on my face. We had a minor argument over whether that was a burst capillary or what I called a small lesion. Both items were about a half inch apart, so then the big mistake happened. He biopsied the capillary NOT the lesion. The lesion was later diagnosed as a basal cell carcinoma and removed by another doctor. So much for the magnifying spectacles. He seems majorly distracted by his latest girlfriend; I suggest Dr. Van Meter concentrate on his practice, not his peter.

If I could give them negative stars I would. The "doctor" spend less than 4 minutes with me. This…read morewas supposed to be a complete body check as I have skin cancer in my family. The worst excuse for an exam I've ever had. He barely looked and said "you are good." Then he billed my insurance for a higher visit than what he did. It's so sad that offices exist like this. I called them out on it and they continued to try and justify his charge. I will never ever recommend this office or go back for services again.

Entering the suite for Lux Dermatology office is akin to entering a high priced beauty shop in…read moreBeverly Hills. There are comfy grey chairs and sofas. Large advertising boards are strategically positioned throughout the lobby, including a large billboard vial of Botox. I had some initial trepidation that the doctor would try to upsell me on skin products. I am here for a skin reaction, not to inject foreign substances into my face. The clientele is comprised of a wide age range. I met with Dr. Kleinfelder. His assessment is fast. He's very nice, approachable and informative. I thought I would receive a complete skin assessment however he focused on areas I was concerned about. Overall, I am satisfied with the care and pleased there wasn't any endeavor to upsell.

nobidy answers the phone or returns calls. constant turnover of staff. Dr jailiilian left very…read morequickly

PA Jeff talked over me, wouldn't listen,super judged me based on my previous medications which he…read morerefused to fill and just an awful experience. The reception was very cold and acted as if I were a bother. Waited for a long time even though no one was in the office while I listened to 2 medical professionals talking very loud about a patient with schizophrenia. Just seemed inappropriate. I won't go back

I highly recommend Dr. Benzian! She is incredibly knowledgeable and thorough in her work, always…read moretaking the time to listen and address any concerns without ever making me feel rushed. I truly appreciate her attention to detail and the care she provides during every visit. I've never had any issues with her staff but whether the staff is friendly or not doesn't really affect my decision--what matters is that I'm in the best hands with her!

Dr. Benzian is very through. She seems to genuinely care about helping her patients and seems to be…read morevery knowledgeable. Unfortunately, the philosophy of the practice is to not be accommodating when patient's loved ones are in need of dermatology help. On two occasions my children have had severe dermatological allergic reactions and the front office staff have been unwilling to seek guidance from the physicians to learn if my kids could be seen. I was told the party line "nope, we aren't seeing new patients." This was so disheartening. It felt like the team didn't really care about trying to help my children.

The place is gorgeous and the owner is a true sweetheart. She puts everything into this business…read moreand really wants to help others. Heart of gold! Their offerings are great and she has such a long list. I like to go early for the complimentary magic hour tree & BioCharger session. They also throw fun community events and lots of free healing workshops

Chrissy is an absolute saint, my Mom has been really sick & she made it work for timing today. Not…read moreonly is everyone super kind but actually asked her questions pertaining to what she felt. Made a second appointment for her on Saturday.

If you're considering double jaw surgery, look no further than Dr. Michael Gunson and Lori Heinze…read morein Santa Barbara / Goleta--they are truly the best in the field. They take on the toughest cases, and I am beyond grateful that my Ohio orthodontist referred me to them. I had double jaw surgery (DJS) at age 56 with Dr. Gunson, and I could not have asked for a better experience. From start to finish, everything was handled with the utmost professionalism and care. The entire process--from my initial consultation in January 2022, to my surgery in March 2024, throughout my follow up care to my one-year final appointment in March 2025--was exceptional. My recovery was easier than I expected, and the results have been life-changing. I no longer suffer from daily headaches, neck, or shoulder pain. My severe snoring disappeared overnight--I now sleep peacefully through the night for the first time in years. People often tell me I look ten years younger! But the biggest, most immediate difference? As soon as I woke up from surgery, I took one deep breath in and knew it had worked. My airway was increased by four times in size, and for the first time, I could breathe fully and freely. Dr. Gunson is a brilliant, meticulous, and compassionate surgeon who specializes in these procedures, and his expertise is evident at every step. Lori Heinze and the entire team (Carol, Kim, Jasmine) are incredibly kind, intelligent, and hardworking--they made me feel completely supported throughout the entire journey. My only regret? Not doing this years ago! I was nervous and kept putting it off, but now, knowing what I do, I would have done it sooner without hesitation. If you are considering jaw surgery, trust Dr. Gunson and his team--you will be in the best hands possible. A million thank yous to Dr. Gunson, Lori Heinze, and the entire staff! You gave me a new quality of life, and I will forever be grateful. Highly, highly recommend I give Gunson a 10/10 Rating! Angela Thomas (Ohio)

Botox, Fillers, and etc.. have you heard about them???…read more I don't routinely get Botox, maybe once or twice a year, only for special occasions. But when I do I seek out Lori at Dr. Gunson's office. Lori is a licensed PA, who started out in dermatology initially and is now working in the maxilofacial surgery field. She is everything you need in a esthetic provider. She's knowledgeable, gentle, conservative, and kind. If ever in need of all things fillers and Botox, come and see her.