I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

Literally go anywhere else. I ordered a double thickness rounded corner color business cards…read more He gave me single thickness rectangular black and white The price was higher than originally quoted which I got over the phone but the exact details I wanted. I told him to make it double thickness and rounded because that's what I ordered. He did it but he kept saying it's in color but it was not and he was literally saying it was thinking I'm stupid. Overall very bad customer service and very sketch pricing. Go anywhere else

Service was HORRIBLE!!! Very arrogant older man rude and racist. My son came here a second time…read morebecause the prints came out nice. Pricey but nice for school work. He waited there for like 30min while I waited in the car for him. He text me like 20min later that he was still waiting.. I waited a bit then finally decide to go in and see what's going on. No one in there greeted me or anything I ask my son "are they not ready yet" my son was ready to leave, I told him we would ask and see what's taking long. My son also said he kept calling him "sir, sir" and just ignored him. I don't know if the grumpy old man heard me but he then brought the prints to my son and rudely said "anything else" and proceeded to charge my son. Very rude place. Pricey. And racist!!! Horrible business and environment in there.

I needed an LED sign for work as a gift and this was nothing short of amazing! The quality of work…read moreand precision is so good. They responded to every one of my needs and drew up some drafts for me. The sign came with all the hardware needed to hang and secure. Also my sign was done within a week! I highly recommend

I sent out requests to a handful of sign companies in the area and Arter was the only company to be…read morethe most responsive and willing to work within a budget. My primary contact was with Linda and I have to say she was incredibly friendly and patient throughout the process. I had tons of questions and she responded to each one within a reasonable time frame. Thankfully, we were able to produce a sign within my budget and in time for my friend's grand opening. The sign looks exactly like the image I sent and my friends were over the moon when they opened it. Linda even took the time to take the sign out of the box and plug it in to ensure there was nothing defective. Ask for a factory tour when you get there. Linda took me to the back to show me what the process looks like from beginning to end. I got to see people building signs by hand, it was so fun to watch!

I've visited this store twice for different services. Their…read morecustomer service is great and they take the time to explain and answer any questions. Louis was very helpful in printing for our company shirts also helped editing some details. I will definitely use their services again.

I'm not a professional, but I had some old architectural drawings of my house from the 1970s when…read moreit was built. I wanted them in a more convenient form than the yellowing paper they are on right now. For a few bucks each sheet, Sky was able to give me both a physical copy and email me a digital copy as well. And quickly, too! Thanks!

First and last visit. Michael A. provided some of the worst customer service I've experienced at a…read moreFedEx Office. He was rude, visibly unhappy, and moved at a painfully slow pace despite the store not being busy at all. There was absolutely no reason for the attitude. On top of that, his appearance and lack of professionalism were concerning enough that I was uncomfortable standing at the counter. This is a customer-facing role--basic courtesy and professionalism should be non-negotiable. I won't be returning, especially with a print shop literally next door that values customers' time. The low rating here is well earned, and I wish I'd noticed it before walking in.

Really didn't think FedEx could get worse. I've had multiple…read moreissues with a seller who shipped a package through them and I've been trying to cancel it, online, phone customer service whatever, all the ways they tell you to figure it out. Their ridiculous robot hangs up on me EVERY TIME and their website "AI Assistant" doesn't help either so I decided to try to call the store and get on the phone with an actual human. Whoever the woman on the phone was kept interrupting me and what I was saying and was appallingly rude. Took multiple instances of me requesting to JUST FINISH MY SENTENCE so that I could ask her, a human, to connect me to another human. Seriously terrible and rude and so blasé. Absolute worst customer service experience and if you worked for me, you'd be fired on the spot for interrupting a CUSTOMER you're supposed to be SERVICING as that is how retail and customer service work which is, I know, a crazy concept. You represent a company and obviously you don't care about it, your work, ethics or politeness. Have a great time hating your life and subjecting others to your indifference as you continue steamrolling customers, its going to take you super far. Wish I could give negative stars.

I ordered a banner for a going away party for a friend & it turned out great. I was very specific…read moreon how I wanted it & it turned out perfectly!!! I wanted the state of Oregon (where she was moving to) in the background & a bunch of names of places she would miss. Everyone at the party loved it. I will definitely be back to place another order. A special thank you to Julie Komora who went above & beyond by helping me get this done. Justin Coumans also came through with some great ideas on how to do the layout. Thanks again!

I ordered a flag and canopy curtain backdrop for my son's wrestling team and they came out great!…read moreHigh quality, vibrant colors, and exactly what we needed for our setup. They were able to replicate an existing font so everything matched. Justin and Larissa were so helpful. Quick service too...Highly recommend!

I'm a small signage business looking to grow and working with Andy has really expanded my ability…read moreto get new projects for great clients. I appreciate his support and feedback to any questions that I have, he always has the answers. Thank you Andy

I own a sign business and have been using Andy and his team for many years to do install work that…read morewe cannot reach, or things like electrical signs that we don't fabricate. They have been reliable and on-time, and have helped us figure out ways to get an install done properly even with obstacles. When I was new in business, I made a few mistakes on site surveys and at time of installation Andy and his guys bailed me out and helped us get the install done - properly and to code. I recommend them highly!

Alec and his team really came through for us! We were on a tight budget and schedule and they…read morereally went above and beyond for us without cutting corners. I'll definitely be back for other projects!

I had several residential awnings installed years back, and they did a very professional job. The…read moreawnings remained in good shape and looked good for approx the amount of time they said they would. I appreciate the honesty and accuracy of that. The install was well done, and the quality of the canvas is good. It went so well that I returned to them for a quote to re-cover the existing frames with new canvas. The communication this time around wasn't as clean, their availability seemed more limited, and the price seems relatively high for what I was seeking. I also understand it's not easy to survive as a small business. Overall, I would still recommend them for quality of product and professionalism.

For 13 years we've been going to Louis for top notch wraps. From long & tall sprinter vans down to…read moreRav 4's, Louis always does an awesome job. His passion for perfection is rarely seen these days, and it's truly inspiring. And reassuring. Our designers often present real challenges for the wrap, as they're thinking design first. Wrapping issues never enter their thought process. Yet somehow Louis always comes through and figures out a way to deliver above and beyond. Lastly, I will add that Louis is a genuinely good person who our team finds a real pleasure to work with. Looking forward to our next wrap!

Wow!! I have had 6 cars wrapped thus far and I know a good vs a bad wrap, good vs poor quality…read more Just check my other reviews... I did a lot of research on who to go with and I chose Louis and his entire team. They did a fantastic job on my 2 sprinter vans. They are affordable, amazing quality, excellent customer service. I couldn't have had a better experience!! This review is so overdue!! Louis and team THANK YOU!!!