These guys are great. I bought my CX-9 there (from Chantelle - she's awesome) as there is no Mazda…read moredealership where I live. When I go in for routine servicing, they're always friendly, professional, and prompt. The one time I had an issue, Kyle checked for a service order from the factory, found that it was a recognized issue, and ordered the part to be replaced on my next visit. Recommend them to anyone.

From the owner: A locally owned business at your service since 1995, we are a New Mazda Dealership in Courtenay, BC…read morein the beautiful Comox Valley on Vancouver Island. At Courtenay Mazda, we believe the key to our success is our people, our automotive products, and simply the way that we satisfy our customers' needs in a professional and caring manner. Our mandate has always been to continue to grow, test new ways and ideas and reinvest back into our business so we can exceed our customer's expectations. With this philosophy in mind, we are proud to serve Courtenay, Comox and Campbell River in the beautiful Comox Valley on Vancouver Island, British Columbia (BC) for the past two decades. You can find here the full lineup of new Mazda vehicles as well as an exclusive selection of high-quality used cars, SUVs, minivans and trucks, not to mention full maintenance and repair services and an unbeatable inventory of original Mazda parts and accessories. Whatever your needs, our all-new website is designed to make your online shopping experience as pleasant and efficient as possible.

I have family in Courtenay so I visit on a frequent basis and stay for long periods of time. I have…read morebeen using Westview Ford's services for over 10 years. When I got a simple oil change or tire rotation, they were OK. Whenever I have had a specific problem that required diagnosing what was wrong, they have been a disappointment. For example, I went back twice to fix an electrical problem and each time they told me it hadn't been sorted out when it hadn't been fixed at all. I then took my truck to an independent garage and they found the problem within an hour. Over the years I got the impression that the kind of service I got depended on the specific mechanic who was looking at my vehicle. My advice is that if you have a problem that is covered by a warranty, or you need something quite simple, they're ok. For a serious problem or something that requires some investigation, there are 2 or 3 good independent garages in the Comox Valley where you'd be better off taking your vehicle. Quite disappointing given their size and resources.

I had to get my 04 F350 towed in to Westview Ford, as it's unsafe to drive. It shuts off randomly…read morewhile driving, in traffic, intersections, etc. After a $2200 bill my truck issues were supposed to be fixed. (I paid extra to assure they were not guessing and that they had 100% confirmation that they found the issue.) They were wrong. It died again, less then a week later after bringing it home. Another tow truck bill back to the shop, plus a cab to bring my family back home after getting stranded. They told me yet again that they found the issue with 100% certainty, another $90 bill. It's not fixed, It died again. So now they want me to pay for a 3rd tow truck, another bill, For what? Another attempt at guessing what the issue could be? They now claim that the issue isn't related to the original (Even though it's doing the exact same thing as before. Shuts off while driving.) I paid for an inspection from the "professionals" to look at the truck, and to find out exactly why my truck is acting so unsafe. They failed to do so. They are just guessing at the problem, hoping to get lucky, instead of actually finding out the problem. This is the truck I daily drive for work, and use for my family... with my kids, my newborn baby.. This is a very serious unsafe problem that they have claimed that they have fixed twice now... I no longer trust, that Westview Ford has the ability to fix my truck, nor the understanding of the vehicles they are working on. As well as I believe that they do not care that they are playing around with the safety of my family. Also the lady I was passed to instead of the manger, who is away, made a rude comment about my truck being older and so this issue is expected. Older trucks are more common to have issues yes, but not the same issue that I paid to have fixed that makes no sense. The issue is that I paid $2200 with the understanding that my trucks unsafe problem would be resolved. But thanks for that rude comment. Apparently everyone who has an older truck has an unsafe vehicle? I don't think so.. Now I'm a very understanding person. That's why I went back a second time to get my original issue resolved. Why I paid for the second tow etc... 3 times on the same issues? I honestly feel like I got scammed. Without this truck I'm stuck, I rely on this truck. At this time I'd stay far away from Westview Ford, they clearly have no idea what they are doing. Nor do they care when they are playing around with someone else's money and family. *Random side note, the ladies at the front service desk are amazing and I appreciate the hard work they put in for me for my issues. They were kind, respectful and helpful through this whole issue. This review in no way reflects them.*

I have been working with Courtenay Auto Repair for about 3 years now. We have 2 older Toyotas. I am…read morea car guy and I know what to look and listen for. Alex and his team have never tried to pull one over on me. I totally trust them with our cars and he always tries to get the repair done as affordable as possible.

From the owner: Drivers in Courtenay and surrounding areas have been bringing their vehicles to Courtenay…read moreAutomotive Repair Centre for over 30 years. We specialize in preventative maintenance and dependable repairs. Our experienced technicians work on all makes and models of cars and trucks, offering service to essential systems including air conditioning, brakes, exhaust and suspension. Our specialty is complete transmission repair. Call us today to schedule an appointment!