We got a double sump and french drain system installed in our basement a little over a year ago. We…read morelive out of state, and rent our home so coordination with contractors is sometimes difficult but Northern Basement Systems' staff is prompt, friendly and thorough. Once the job began, their work was amazing, very fast but phenomenal quality, and they were very courteous to our renter. The staff member we'd coordinated with took the trip up to our home to review the work with the site foreman and kept us constantly updated. The basement looked fantastic immediately after they finished. Fast forward to now, about a week ago our renter noticed standing water in the basement so Northern Basement Systems came out same-day for a service call. They determined that it wasn't a part of the system they installed, but was a fitting on a pipe that was leaking. They fixed the pipe and didn't even charge us! Our tenant texted raving about how polite they were this time around as well. Definitely recommend this company to anyone looking for basement waterproofing solutions. Their service has garnerd them customers for life from our family.

I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.

They do attics too…read more This winter I had giant icicles all the way around the house, and a lot of ice on the roof, triggering a leak in the front porch. My neighbors suggested I might have an insulation problem. Out of the blue, BSQ called me (actually, looking for my late mother) to follow up on older files and the sump pump in my basement. "Oh by the way we have now branched into attics and insulation." Funny you should say that.... and within a few minutes I had scheduled a free attic inspection. Before the agent visit, I received a detailed booklet by mail describing the need for insulation, the types on the market, and what type was appropriate given our climate. it also contained a mini survey of the problems observed, which the agent would later use to calculate the quote. The agent went into the attic and took a series of photos and measurements. He confirmed that my leak was not from any hole in the roof (there wasn't one visible), but from condensation caused from inadequate insulation. The insulation that was up there was the original when the house was built -- about 60 years old, matted and dirty, and not helping the house at all. He recommended cellulose that would be blown in; it would never deflate, it was waterproof, fire retardant and pest resistant too. And he was eager to correct the poor impression BSQ had made during the earlier sump pump installation. The installation took about 11 hours. I lost track of how many bags came out of the attic -- I think Petro counted 40.  They kept me updated with their progress throughout the day.  I was a little nervous about the front door open for hours on end, but fortunately there were no squirrels or birds or other unwanted visitors.  It was not too noisy, I was able to hear easily during phone calls. They did blow a circuit at one point but we went downstairs and figured out which circuit to reset. A display of plastic collectibles fell on the floor, but none of them broke.  After they left I saw there was a hook in the closet that got bent out of shape, and a small piece of sugar art broken. But these were minor issues. The team was also very good about cleaning up their mess, both inside and outside. The trapdoor to the attic is through a bedroom closet at the back of the house. They put down tarps on the floor, the furniture, the exposed items in the room. They took away all the bags of old insulation. I just had to sweep up a few crumbs afterwards, and put the shelving back. One heads-up I wanted to share: It took a couple of weeks to empty out the closet where the trapdoor is. There were lots of books and magazines on the side shelves, and I had never seen the floor of this closet. Some of the items were older than I am, and every single thing needed a new, if temporary, home. Definitely a positive experience, although the true test of the insulation will probably only be seen next winter.

Systemes Sous-Sol is an amazing company. They are honest and look out for your best interest…read more They send an engineer to assess your needs and do not try to sell you repairs you do not need. We had an issue with sloped floors and we needed to stabilize the house since lifting it was not an option (too expensive, causing major interior damage, etc.). Mike Costello was our rep and he was very knowledgeable and helpful. The team, headed by Yuri Melnick, sent to execute the work was unbelievable. They worked tirelessly, professionally and as cleanly as was possible in this kind of job. The project was done exactly in the time frame contracted and to our utmost satisfaction. We do not hesitate to recommend this company for any kind of foundation issues and then some. Jack, Dollard-des-Ormeaux

Just had our annual maintenance on our basement drainage system. The technician Archie Boon was…read moreexcellent as always. I believe it was his 3rd year doing our service. He is friendly & informative explaining each detail through out the entire process while also training a new technician named Lisa who was great.

We asked for a quote to deal with unpleasant odors coming from our crawlspace underneath our…read moresunroom (rodent waste deposited on old insulation). Groundwork's crew were awesome from the initial quote process to final completion. Christian was great in the sales process and Mikah Ramos and Mickey Snip were excellent in the solution. They removed all the old insulation along with the rodent waste, cleaned out our crawlspace and sealed it all up to prevent rodents from coming in. Worksite was left cleaner than when they arrived and they were super efficient. Price wasn't the cheapest but it was fair value (they do have a good and easy 0% interest financing option) and they were able to schedule the work much sooner than other places. Would thoroughly recommend Groundwork's.

I cannot say enough about Jeff. He has been here a few times and is always honest, great at…read moretroubleshooting and problem solving and so friendly. What a memory he has too! Has not been here in years and remembered everything, even the dog! I will not call anyone else. Why waste time? Making decisions on who to go with is so stressful. Save the time and just sign the line. I am a customer despite sounding like a commercial. I want you to know that there are so many not doing good work. These guys are my go to!

If your looking for reviews, read the 1 star ones. I wish I had. I had work done in November. It…read morewas not completed on time. They all speak to the poor quality work that Adirondack Basement Services completes. The mess I am still cleaning up. They assured that they would make me whole, not leave me hanging. This went on all winter and in spring they "finished". They displaced a wall and then called the mortar instead of fixing the joints. Between that and the other mess, the four mason companies I've had out have estimated it will cost me double to fix what they have done to my home. The people were courteous, but left a mess and the one guy constantly complained about how he should've be in sales this year and he could not be more disgruntled. I've had to reach out to my insurance company to find out what to do as the way it was left is not structurally sound. So I humbly advise you to use ANY other company than this if you value your home. UPDATE. Per the response received for this review. It wasn't completed because they rarely were on site for more than 4 hours at a time. Which is noted in several other reviews. The fact that your company responds to this but does no out reach on job satisfaction after a job is complete and by complete I mean not completed is hilarious to say the least. The damage done to my home from moving the chimney an inch and a half out of place, breaking bricks, pushing out my wall and the list goes on is shameful that you even have the nerve to reply. A full refund won't even cover the cost to repair the damage your company did to my home

We hired Fieldstone Foundation to work on a basement of a historic home that was built in the…read more1800's. Needless to say, they had their work cut out for them! Karl, Gary and their team were efficient & knowledgeable. They were excellent at communicating throughout the job. They stuck to the deadline (even when surprise issues popped up). We were very pleased with the results.

From the owner: We deliver high quality work and cheap rates and decades of experience.read more

Raymond and the team at 802 Waterproofing did an excellent job, repairing/re-blocking part of my…read morehome foundation that had shifted over time from water damage, poured a new mono-slab in the two car garage and installed new support column. Ray and Veronica were excellent to work with, great communication, provided a written estimate promptly with pricing that was better than others around, arrived on time for the scheduled timeframe to do the work and did a nice job cleaning up once completed. Highly recommend them for any foundation repair work, the quality of their work is excellent and second to none ! Thank you ! Ray & everyone Steve Johnston

Our basement had flooded during the Halloween storm and we needed to find local help.We contacted…read more802 Basement Waterproofing and Ray came out and gave us a free quote. He was professional and didn't sell us on anything we didn't need for our basement. The crew did a great job in the installation of our encapsulation and sump pump. I definitely recommend hiring them.