I have been a patient here for nearly 10 years now. Dr Crim is an outstanding doctor and the staff…read morehas always been helpful. I did hit a bit of a bump with the transition to Prisma, but past that now and all is great. So in a nutshell, great people, great doctor, great care!

I was a patient at East Tennessee medical group from 2019 to the middle of 2021 At which time I had…read moreto leave that practice in order to live. I had the worst experience the entire time I was being lied to and mistreated by Dr Warner. There's so much I could say so much I can show but that's for another date and time. Be careful always check your patient portal records​

Backstory: Bilateral trigger finger treated with steroid shots administered by a wonderful PA…read more Got in for it the last time and saw the SURGEON. All caps because of the following exchange. Me: (as he is starting to clean area but not where normally placed) That's not where I usually get the shot ..which always works and im able to kayak and assume normal activities the next day ". The doc. "Well, this is where SURGEONS put it.". Proceeds to put at base of finger. Two days later I call office and tell them to note that exchange in my chart as it didn't seem to help.. called 2 weeks later. Still no help and then I got a bill. Please pay 165 to us for the shot. I call again and ask to have reviewed since I had called 2x to say hadn't helped. They called back. A woman with a voice who seemed to be expecting confrontation told me " you signed a consent form, so you have to pay". Not going back. Will find a doctor who actually listens to the patient and doesn't seem so arrogant. ​

The older lady at the front desk, Nancy, is snarky and not at all friendly!! She needs to be…read moreempathetic that patients have been waiting for hours past their appointment time! The wait at this office is always 30 minutes or more. Often an hour or more! If I didn't like Dr Winn I would not go to this office.

I can't recall how long I've been going to the Alcoa office. When I first started visiting them I…read morecould barely stand up straight and let alone walk for any great distance. What I like about this office is that they incorporate more than just adjustments. There's exercises, injections (if needed), and they can get you equipment to use at home; again, if needed. I've not only been able to stand up stronger but I can now walk without pain and my endurance is continuing to build. My back and hips are great. My neck and shoulders are all we're working on now. I go in to see them ever so often. Great staff from the docs to the trainers to the office clerks at the front; if you're in pain ... check em out.

The team at Brown Chiropractic in Alcoa are wonderful. I've been struggling with disc degeneration…read morefor the last 3 years and had excruciating pain. At times I couldn't even move. But with their help I have become stronger and had much less pain. I'm hesitant to name names... like Matt lol, but seriously Dr Tilley (not sure I spelled that correctly) is wonderful and I am grateful to the entire staff there at the Alcoa branch. If your having back or neck pain, I highly recommend this location.

I am a veteran and was approved 15 treatments . I went to BenchMark who incorrectly billed my other…read moreinsurance. They would not correct the billing and left me with a bill I did not owe. I brought this to their attention they would not correct the error. I do not recommend them, they have unfair billing practices. They discriminate against veterans with billing errors.

Came in with a strained foot due to the way my muscle wraps around my ankle. I never thought the…read morepain would go away. But after weeks of dry needling and specific exercises, they actually cured me. I haven't went back because there is no need to. Anyone who can fix a pain that I thought would be permanent will get 5 stars from me.