Great group. Good people Good prices. Good work. Family owned…read more I used Chris and his team on every house I built and can tell you I never had an issue that went unresolved quickly and fairly

I called A-1 because my fan in the air handler was making noise. They came out and looked at the…read moreair handler and said the motor was bad. They gave us an estimate of $1200. My wife said the parts are under warranty and the tech said that's just labor. He stated it would take all day to take it apart and put back together. So labor was to be $1200 so my wife said "that ain't going to happen". So he wished her good luck then charged her $120. So I got a another technician to get the motor, squirrel cage, and housing. From start to finish it took 1 hour and 35 minutes for this job. So to me A-1 cooling was going to charging me $800 an hour.

Hottest holiday weekend ever and our A/C compressor stopped working. We were not previous…read morecustomers. Called at 7 AM and had 2 technicians arrive within 3 hours. The issue was fixed and now I am enjoying my comfortable home. The gentlemen were super courteous...they actually introduced themselves! They walked me through the issues and explained how it was resolved. They even took the time to check additional components and added coolant to make sure we did not have issues in the near future. Excellent customer service. When it comes time to replace our unit, they have our business!

I called this business at the recommendation of my son, who lives in Stephens City, VA. I live in…read moreBerkeley Springs, WV. The business is in Winchester. He recommended them for their knowledge, performance, and professionalism, without reservation. I called for them, among other HVAC businesses, to visit and send me an bid to install a new air-conditioning system for my home. After viewing my home and their set-up requirements the sent me their bid and installation date. Their price was the most favorable by $XXX so because of son's recommendation and their price, I selected them instead of my long time HVAC contractors. I was not disappointed!!! They were on time, efficient, quiet, clean cut, knowledgeable and worked briskly. They developed on the job work-arounds and never skipped a beat. The office staff, estimator and installation team were so darned nice and polite that they were all a joy to work with. I learned they also do plumbing and I will remember them when/if I have a plumbing issue. I highly recommend them!!

Hired them for the regularly schedualed lawn mowing, leaf removal and gutter cleaning. Very…read moresatisfied customer. Will continue using their services.

Alex does amazing work. I needed him to mow and trim my son's yard and he did a great job and…read morealways left the yard looking exceptional. He also helps out right away. Highly recommend him!

Called and talked to Robbie. Asked for price to paint one bedroom 13X11 and he gave me a price…read morethat was reasonable and I said "yes" that would be great. I told him I was 75yrs old and it was difficult for me to do the painting and move the furniture around to get to the walls. He told me he'd do that and that he'd give me a call the day he's coming. I said great and my wife and I moved all the small items out of the bedroom the next day. We waited for a call that never came. After a week I called and left my message on voice mail and waited another week and no one called or even acknowledged my 2nd phone call. Poor customer service.

I hired this company to paint my entire house, and I am so glad I chose them. They did a fantastic…read morejob at a very reasonable price. The crew was great; very friendly and professional. I would recommend this company to everyone.

Tom is super friendly & reliable!! I called for a service and he called me back soon after. I…read moredidn't get to the call on time but he did leave a voicemail and even texted me. He was quick with his responses .. gave me a date and time when he could come out to the house & he did just that! Mind you, he gave me his business card as soon as we met .. professional!! Thanks for the quick service & good luck with everything

Had a torsion spring blow apart on me Monday night, I called The door guy the next day and…read moreunfortunately it went to vmail, but Tommy called me back in about 10 minutes. So leave a vmail! I explained I needed a replacement spring done, and after a few questions, texting some photos, he determined that the one spring I had wasn't enough, and even quoted me a price over the phone. Showed up the next day ONTIME! Did the springs, found a frayed cable, and serviced the rest of the door. Runs quieter and smoother. Same flat rate he quoted (very reasonable) and was pleasant to work with. His wife collecting payment over the phone was equally pleasant to work with. WOULD RECOMMEND!!!

The job was for 114' (approx) Privacy Fence on May 13, 2024. I bought all the supplies, this is…read morewhere the communication goes wrong, and some is my fault. Mr. Naccash, talked about the 1st issue and we made a agreement. My written and signed contract contract reads: "The Privacy Fence will be install exactly like other privacy Fence already exisiting on property". It's SLOPPY work, Mr. Naccash agreed he come out and fix areas. Example screws not nails, butt up to building, down to survery marker, spacing was not consistent at all, quite a few boards were really crack ... No more cash deals for me. It's December 2024 it has not been fixed. Pictures or show is available.

Provided great Customer service. Good prices and Good quality. And a great price for Gates as…read morewell. Won't find a cheaper gate. If you need a fence, I would go with this company

Flooring America Winchester could improve by honoring public statements about the quality of their…read moreproducts and services and vows to make things right. They don't tell you that they will delay returning calls about warranty concerns for two weeks, be nice to your face when you go in to talk with them and schedule the warranty work. The "contractor" showed up, barely spoke to us, and then gave us an Estimate for over $600 to replace the waterproof flooring that wasn't waterproof. Not to mention...the contractors took all the extra flooring when they did the original installation, so of course we have to pay them for the extra box when we only need a few pieces. They sent us an email later to tell us that the floor was damaged by dog pee so it won't be covered by the warranty. We asked for the insurance company number for the warranty and the insurance company will not accept a direct claim from a consumer. An over $6k investment in my home is now ruined in less than a year by misrepresentations (i.e. pet proof and waterproof) faulty installation, refusal to honor warranty, and customer grief instead of customer service. We wish we had done this ourselves...less headache.

Sadly, this was the worst contractor service I have ever experienced. The most difficult part of…read morethis experience is how much money I spent to end up with floors that were installed improperly. The product choices they have are okay, but they should have glued the floors in place rather than nailing them. So now these are the only floors in the house that make creaking noises when you walk on them. The rest of our main floor, which is all wood flooring, was installed by the builder and does not have a single creak, as they glued it down. Flooring America installers did come back and fix the entrance to one of the rooms to even it up where they had not made it flush with the other floor, and to fix the creak there once I showed them that issue. Now that entrance is the only part of the flooring they installed that does not creak, and that is because they fixed that part by building it up with glue (figure that). Additionally, when they asked about the install and I told them the situation, they tried to make the excuse that they could not find the exact matching flooring to my pre-existing flooring. However, as I told them, that makes no sense because their flooring is the same width and thickness, so it installed flush everywhere in the two rooms they installed it in except for a couple inches of the entrance of the one room, AND I never complained about the floor not being an exact match. In fact, they advised me on which wood flooring sizes would work with my pre-existing, came out and measured, and told me the flooring should match up as it was the same size! When it was all said and done, when one of the reps asked me how everything went, I told her, and shockingly she literally said to me that all I have done is complain! She even raised her voice at me. I never asked for a discount or a refund, so I found that completely uncalled for, particularly considering how much I paid for this project. All I can say is if you ever purchase flooring from Flooring America in Winchester, you may want to consider getting someone else to install it.

I was in my attic and noticed that after many years my insulation had settled quite a bit. I called…read moreSouthland since they were local and they offered a free estimate. Jared made an appointment and came out to take a look. He noticed my attic was missing the attic baffles for air circulation and recommended more insulation to bring the attic back to a R-49. He sent me a proposal which looked very reasonable in cost and value. Once I accepted the proposal- the process was very easy to set up. A crew of 2 with a big truck and all the needed equipment came out on the install date. The crew was very knowledgeable and did a fantastic job installing the baffles and insulation. They even replaced the attic access panel insulation and installed a seal strip around the edges-( attention to detail). Southland and their staff made the process super easy and did outstanding work. They exceeded my expectations. I highly recommend them.