Super courteous and prompt service. The company responded within minutes and provided a very…read morereasonable estimate for removing a riding lawnmower and old lawn equipment. They sent a friendly thank-you message following the service. I would recommend One Way Junk to anybody and will definitely use the service again!

It was so easy to communicate with them and arrange our junk removal. They were very responsive and…read moreaccommodating our tight schedule requirements. They were able to give me a reasonable quote based on some pictures I shared with them. Best of all, they showed up as scheduled, they were careful and courteous, and finished quickly.

They were awesome. Showed up on time and took care of everything quickly. They went the extra…read moremile to insure we had everything we needed done. I would highly recommend them to take of removing your junk. They even cleaned up. Thank you so much for an awesome job.

I had a trailer load of furniture that another furniture company was going to help us unload…read more Despite their calls to confirm their help, they never showed up. I was very frustrated as the trailer had to be driven back to Detroit on Sunday. I called College Hunks at 7pm on a Saturday night and miracously they were able to help. Two nice men showed up at 8:45 (15 minutes early!) on a Sunday morning. They were efficient, polite and turned my previous terrible experience around. I try to use local businesses whenever I can but I highly recommend this national franchise! #thankscollegehunks

Systematic Billing Fraud, Tax Evasion, and Deceptive Corporate Practices…read more I am formally escalating a consumer fraud dispute against College HUNKS regarding a finalized $5,500 refund that is now two weeks overdue. This business engaged in deceptive, predatory, and illegal operational practices from start to finish. The company completely bypassed their advertised protocols by failing to provide formal estimates or allowing us to approve pricing, leading to exorbitant charges wildly exceeding their standard website rates. Upon completion, they refused to issue official receipts or legitimate paperwork, explicitly lying and stating receipts would "take several days," which never arrived. Most alarmingly, management directed us to pay an employee directly through a personal Zelle account, falsely claiming this was official company procedure. The service itself was a complete failure. Hired on Friday for an urgent removal and basic cleaning project under a strict Monday morning deadline, outside of the first day, the crew worked roughly one hour per day, abandoned the job unfinished, and explicitly lied by stating the job was complete. They fabricated truckload volume logs to inflate our bill, claiming they removed items that were actually left behind. In the end, we had to perform the "heavy lifting" to remove the remaining items ourselves, and my girlfriend had to execute the cleaning work the crew completely skipped and ultimately were unable to do because they DID NOT HAVE THEIR OWN BROOMS AND DUST PANS! When confronted with this absolute breach, management approved a corrective $5,500 refund which was signed and dated by both a member of their team and myself as well as stating it would be paid by 5 pm on 6/11/26. As of writing this review it is now 6/23/26. Since then, local operations and corporate management (StressFreeService@chhj.com) have completely ignored our formal demands for payment. Instead, a representative has resorted to back-channel stall tactics, calling our real estate agent to play dumb pretending he no longer knows how to contact us after personally sending a hundred or more texts and calling us dozens of times from him personal cellphone. Now he is deceptively attempting to settle this binding debt for an unauthorized $2,500. We demand the immediate return of our full $5,500.

They were great. Right on time even a little early, very friendly and courteous from the phone…read morecall to the pick up. I would definitely use them again.

Overpriced for the first thing ! I should have shopped around I could have saved money . Better yet…read moretake it to the dump myself ... granny was hurried by the guy and his service charges nearly double the norm .

You cannot get this guy to give you a receipt which we needed. He promised more than once to meet…read moreus to give us one but would not show up.

All went well. Dealing with business owner a special treat. Reggie actually answered my call right…read moreaway, was courteous on the phone, and business like. Asked the right questions and information. Came right on time. With help. A bit expensive but quite effective. Will definitely use again.

This was a five star experience all around. I was really nervous after seeing so many negative…read morereviews, but my experience was great. The moving company provided by our relocation company destroyed our treadmill and lost an arm to our elliptical. They were large and heavy so I knew we couldn't get them out on our own. I also knew I wanted a legit company in case anything was damaged during removal. I called to make an appointment and the person I spoke with was professional. They even had same day appointments available. I requested a few days out since it worked better for me. I received text reminders of my appointment as well as a call when the guys were on the way. The process is that you show them what you want hauled out, they provide a quote, and then you decide if you want to have them do the job. I had them haul out a disassembled treadmill, a disassembled elliptical, and a nine foot Christmas tree. It was $300 for haul away of the items. The payment system has a spot for tip. Tipping has gone a little overboard, but in this case a tip was well deserved and I was glad to have the option to add it. Davante & Christian were so professional and paid great attention to getting equipment out without damaging my home. The equipment had to be moved down two hallways and through a narrow staircase with a bend so this wasn't easy. The treadmill deck was stuck in an open position. It would have been impossible to move it in this position without damaging walls. I was so thankful that Davante and Christian took their time to remedy this and were so patient in doing so. At the end of the service I received a $20 off code for a future pick up which was nice. I have more to get rid of and I won't hesitate to call 1-800-Junk again!

first and only time I will be using this company. Incredibly expensive! The guy literally made no…read moresense continually comparing the load size to "reducing every thing to a refrigerator size will indicate which range of pricing you will have. Starting at just to show up is $167. A queen size boxspring and mattress and an exercise machine already taken apart in pieces ; total cost........ $308 !! And I was the 1st load they had ! Empty truck ! I sort of didn't mind paying this much since I had to get rid of these items, but the way pricing was described to me on their lil laminated paper was literally the dumbest most used car salesman like description I've ever heard of. Do not use these people! Ever.

We needed to clean out a house because we were moving. We found Marvin Hauling on Yelp and the…read morereviews were great. The prices were reasonable and the agreement was concise. The dumpster arrived on time and was picked up at the arranged time. We had a couple of questions that were answered quickly. We highly recommend this company. Thank you for making this easy for us.

I had a great experience using Marvin and his team to remove our old sectional. He picked up on the…read morefirst ring and was there within a half hour. They were very thoughtful when it came to moving the furniture, taking care not hit any walls or damage door frames.