Incredibly unprofessional. I was told the wait was 10-15 minutes, called back after 20 and was told…read morean unmarked white SUV would be picking me up (is that even legal?) and was on the way. I called back again and was told I better call another taxi service, after waiting almost 30 minutes. I almost missed the bus back to NB because the dispatcher was mismanaging rides or couldn't be honest about the wait. And stop calling adults you don't know, "hun." it's gross.

The driver was incredibly helpful with their service with getting me to where I had to be …read more Firstly I was picked up quickly and was not delayed by detour of driver. The car was incredibly clean and made for a pleasant drive to my destination. Happy customer !

It's an interesting premise: you call as you need a ride to the airport. They will pick you up and…read moredeliver you to the airport on the hour (i.e, 8:00, 9:00, 10:00) and only on the hour for a flat rate of 26$. The catch: you may be sharing the cab with someone else. I have used them quite a few times, and all was fairly positive for a small business. The man who takes your reservation (i.e., the receptionist) is a odd on the phone, which makes you feel a little uncomfortable as to whether they fully have your information for the reservation, BUT they do always show up to get you (albeit, usually a little late) so he's obviously remembering your reservation. My issue was with my last trip. It's put me on the fence as to whether I will use them again. I was supposed to be to the airport for 8:00, and was told that my pickup time would be 7:15. At 7:20 I called as the driver had not arrived. The receptionist told me that he was running late and that I gave him the wrong number so they could not reach me. I later found out that he had written down my number as 998-xxxx, rather than 999-xxxx (I highly doubt that I told him 998). He told me that the driver would be there in another 10 minutes. When 7:30 came and the driver was still not there, I called back and the receptionist told me he would contact the driver to see where he was. When I asked him to confirm my number with me, he was, again, one digit off (making an 8 a 3). The driver finally showed up at 7:45 and I was supposed to be at the airport at 8:00 (I live in the South end of Halifax). He ended up speeding to the airport and we arrived at 8:10-8:15. This was not a problem for me as my flight was 9:25, but if it were someone who was flying out earlier - that 15 minutes of lateness could have made them miss their flight. The kicker: when the driver was speeding his way to the airport he was falling asleep at the wheel. On the highway I noticed the car was jerking occasionally. I thought it was, perhaps, a windy day and coupled with the speed he was having trouble staying on the road. The jerkiness made me more alert, and when I started paying attention to the drivers actions I could see: his eyes getting squinty, jerk of car, wide eyes. It was when he drifted and hit the rumble strip on the side of the highway that I officially began hoping that I would actually arrive. Of all the time I've used this service I've only seen the one driver, so I am not sure if that's why he is overtired. Nonetheless, I think it was inappropriate to put another human life in the car of a man who was clearly falling asleep. I guess that's what a cheap ride (26$ rather than 60$) gets you to the airport. I'm not sure that I want to gamble with my life again for the sake of 34$.

overall the service was great and the driver was very friendly. would definatly recommend this to…read moreother people!

Having working in the hospitality industry for countless years, a primary frustration is often…read morefighting with masses of drunks at the end of the night for a cab home. A-cab specializes in picking up the tired, weary and sober hospitality industry folks of this fair city. They also pick up regular folks, so don't despair... They have a cool premise and are very selective about who drives for them which means your experience is usually not sketchy in the least. Depending on the time of day, they can sometimes take awhile, but it's my experience that they often arrive much quicker than "the fast ones..."

Great service and fast reliable taxi service. Bar staff and restaurant staff uses this company…read morealot

Friendly but extremely unreliable, STAY AWAY if you don't want to risk missing your flight!…read more I'm a frequent flyer and have been using this company for the past year on a regular basis, at least 2-3 times a month, for trips to/from the airport. While their drivers are friendly and their cars clean, they are also extremely unreliable. So I decided to stay away from them from now on. Their drivers are constantly late or will just not show up. After complaining the first time, the owner contacted me directly to apologize. He explained his dispatcher had "mixed" the pick up time and offered a free ride to the airport in exchange for a "second chance" and the promise this would never happened again. I continued using their service and tolerating small delays from time to time. A few weeks ago I received a call from one of their drivers to notify me he was "5 minutes late"... 10 minutes later he called again to let me know he was stuck in traffic (at 6 am) and it would be delayed 5 more minutes. When he finally arrived, almost 30 minutes after the agreed time, he told me he had been at the airport at the time of his first call, dealing with another customer. I barely made my flight that day. Had he been honest from the beginning I would have made other arrangements. Today they didn't even send a car. After waiting for over 15 minutes past the agreed pick up time, I was notified that they had "mixed" the dates up and couldn't find a driver for me... Simple as that, no accountability. So, my recommendation, if you need a service you can rely on look somewhere else.

Simple, Vinay and the team are always on time, professional, friendly and courteous. Their vehicles…read moreare always perfectly clean. Started using them about six months ago and have used them exclusively a dozen times since for airport runs. Highly recommend.

grat servive the drivers are so kind and they will wait for you even when very late,they arive oon…read moretime I never had a bad drive with them and they always find a driver on very scheduled and busy days.i really recommend it.

Always prompt, courteous, safe and friendly drivers with clean modern and very well-kept vehicles…read more I have recommend them to anyone who needed a car service. Airport rates are comparable to a cab, but with much better service and a guaranteed 'good car'.

Excellent service, I highly recommend! Swift communications and diligent confirmation. Please take…read morenote that you must pre-arrange the ride with the company.

Wonderful drivers! Prompt and very friendly. Great tours. Used them to go back to the airport and…read morewill use them when I come back to Halifax!