Fantastic prices. Thoroughly enjoyed my deep tissue massage. I'm excited to come back!read more

It was probably the best massage I've ever had in my life. Amazing. I was having a hard time…read morebecause I had a big knot in my back and neck. The masseuse was great and took care of me. Will definitely be coming back.

It's my go to local massage place. Very reasonable prices…read more Strong and considerate massage therapists. Very accommodating. Overall a rejuvenating and peaceful experience each time?

Oh my gosh! My partner and I had SUCH an amazing couples massage here! Prices are extremely…read morereasonable, the massage therapists are sweet and kind (we had Lucy & Jenny). They include dynamic stretching during the body massage as well which was such a treat. We left the location feeling well stretched out, relaxed, and most importantly rejuvenated! The atmosphere is definitely no frills, but it's still a cute vibe. Support local and visit this great spot!

When I first started with them, the massages were responsibly priced but now, they are very pricey…read more I guess that's inflation and the cost of the products they sell which I don't buy because of skin sensitivity passed on to the customers. Anyway, they have a couple of really good masseuses that I would wait to get because they applied the right amount of pressure and they would remember what areas of my body needed the most work. The owners wife works there and I'm sorry, but she's not that great. If you want a super soft rub down, she's your girl, but if you want or need pressure, don't let him stick you with her because he does some of the scheduling too when they are busy. As far as the place, it's tranquil and very nice. The masseuses wait for you in the hallway and greet you with a cup of cold water and ask you how are you feeling which is nice because I've been to places where they have a water machine and you're on your own. If I had anything thing bad to say, it would be that you don't get your full hour of massage time. The start from the time you walk in the room and they are asking you questions about what areas would you like them to concentrate on and then you change clothes but your hour has already start so that's about 15 minutes gone. I always wear clothes that I can get off quickly and the masseuses I try to get already know what's going on with me so our conversation is very brief. An hour should be an hour from the time they touch your body not from when you walk in the room.

Jeremy is wonderful. Always in a cheerful mood and very polite…read more I am the type of person to not chat alot during a massage....I like to ZEN out....Jeremy is great for that....he doesn't engage in chit chat unless I start it. I have never had a bad massage there and I have been going for several years now. Keep up the great massages Jeremy!

My husband and I go to this massage therapy regularly and they do such a great job taking care of…read moreour aches and pains while making us feel relaxed during the each session. The therapists are very kind and provides wonderful customer service every time we visit. The therapists always asks if we're ok with the massage strength level and always asks if we would like to have water to drink right after the session. They are very professional and are seasoned massage therapists. We are happy with the service and customer service they provide. We also like the hot stone and of course, the hot water foot therapy as well. We will continue to use their service!

when I was done with my massage the lady said " are you paying with cash or card?" And I replied "…read morecard please" she had the nerve to say " how much are you leaving me for a tip?" I said "$10!" and she said " really, I worked so hard and that's all you are leaving me!" I looked at her with a surprised face and I said "ok, $15 since that's above 15%" she said " I guess" I can't believe they have the nerve to negotiate how much they should get as a tip, I never negotiated the $70 massage and her negotiating tip was beyond rude and low costumer service! I will never return. no wonder this place is so dead!

When think of a massage, you think of calm relaxation, but thats not what I got. The guy who worked…read moreon me was hacking and coughing his ashtray breath on me the whole time, left 3x to go assist the front desk and then at the end of the session, folded me up like a pretzel 7 different ways very quickly and abruptly which was actually painful. He was clearly in a hurry and just wanted me off the table and out the door. Then had the audacity to ask if I wanted a punch card, no, but I'd like to punch you Sir!

Advertising a price for massage online and not honoring it when I arrived. 10/01/2025read more

My sister-in-law and I came for full-body massages for our birthdays. The masseuses were great! The…read morelocation doesn't look like much from the outside, but the inside is very serene and peaceful. We can't wait to book our next appointment.

Great spot- I was definitely pleasantly surprised- I don't think it was reflexology- however was a…read moregreat massage clean very friendly

UGH IF I COULD GIVE YOU NO STARS!!!!!…read more These guys were at the top of my list when I searched for massage places that accept worker's compensation insurance. I visited their website, reviewed all their services and read their reviews. I was eager to get relief from a job-related injury. However, I quickly discovered they are no longer willing to help. They advertise on their website that they assist with bodily and work-related injuries, but they have stopped doing so because they don't get paid the way they want when dealing with L and I. I was told this directly by a team member when I called. It's unacceptable that the medical field prioritizes profit over patient care. I injured myself on the job through no fault of my own, yet I am being denied proper treatment. This is selfish and unjust. If you want to retain customers, update your website immediately so people in genuine need are not misled or left suffering.

Literally a hidden-gem! I was pleasantly surprised by this establishment and the amazing massage I…read morereceived from Stephanie. I receive regular massages and facials (high end to medium standard/locally & during my travels) so I am very experienced in spotting a quality spa and know what great service looks like! The dim lighting and ambiance is very nice and calming. The establishment feels exceptionally clean and nicely decorated, even the waterfall faucet was fascinating! Not high end but good enough, great quality massage spot. My masseuse, Stephanie, is so skilled, has great technique and was in tune with my body. She truly has the magic touch and maintained the firm pressure that I like. The customer service was excellent from all of the staff members. I love how easy it was for me to book online (a requirement of mine), even last minute booking worked out well! BUT...I should have CALLED to book as it is required to receive the $10 off of the first massage. Oh well, I love to support small business. The location is fairly easy to find with the help of Google Maps but, can be hard to spot since I do not recall seeing a business sign along the main road (I could be wrong). They share a building and entry with another business (I think it was some insurance company). The massage business sign is on the door so you know it's the right place! I was so pleasantly surprised by University Place Massage. I will definitely be a regular here with Stephanie. I highly recommend checking this place out ASAP!

Had a prenatal massage there for the first time last week. It went well, and the therapist heather…read morewas very nice. Today I had an appointment scheduled and I had an emergency to where I could not go. I called in advanced to let them know of my situation and the receptionist said it would be a $30 fee to cancel. What a lack of empathy for someone who is 9 months pregnant and cannot make an appointment. Needless to say I cancelled the rest of the appointments I had scheduled for the future and will not be going back.

This was my first massage, and I must say, it was a pleasant experience. The staff and therapist…read morewere very nice and helpful. The massage therapist who worked on my neck and back tension was very careful and made her best effort to ensure that I was comfortable with her technique. There were only a couple of downsides to this massage center, and most cannot be helped. For instance, the business sits on a busy road and I could hear cars drive by. In addition to that, I could also hear voices from the waiting area, since it is quite a small space. Those factors kind of took away part of the relaxing ambiance most massage places have. As I stated earlier, this was my first massage experience; perhaps I'm more prone to prefer a spa-like and serene atmosphere. My appointment was at 3pm and after I was greeted, I was asked to fill out some paperwork. Afterwards, I waited only a few minutes before my therapist took me back to the room. I'm assuming that after paperwork, a brief trip to the restroom, waiting a moment for the therapist, and getting undressed, my massage began at approximately 3:15 or 3:20 (I was on time at 3pm). I paid for an hour massage, but the therapist stopped at exactly 3:58. This was a surprise to me and I asked the receptionist and she said that the appointment time is the starting time and it ends exactly an hour from then. I don't know if this is standard practice for a massage, but I feel as though I didn't receive what I paid for. All in all, this was a nice place and the staff are nice as well. I may look for something different next time and arrive 20 minutes early, just in case.