Do not do business with this location, they can't be trusted. In January 2023 I purchased a used John Deere Mower, Transaction Date: January 27, 2023 Merchant: BRIDGEPORT EQUIP & TOO Amount: $865.25. I mowed with it one time, GREAT MOWER. The second time the mower locked up. I took it to Ripley Bridgeport Equipment to check it out. Over $900 later my mower is ready for pickup. I purchased the mower as is and understand the pulleys needed replaced, OK.... I was told the mower had been through the service department and checked out ok. When the service records were checked no service had been completed and It needed a everything serviced. They offered if I wanted to buy a new mower they would give me all my money back, but I don't want to spend $5000 more. They will not believe that I was told it was serviced. You can't believe what they TELL YOU !!!! Don't do business with this location!!!! read more

After visiting too many websites, looking at too many tractors, a coworker asked if I had looked at Bridgeport Equipment in Marietta, OH. I went on their website and found that they had several tractors that were exactly what I was looking for. So, after several phone calls, I went to the Marietta location and made my purchase. A new (left over 2018 model) with the loader priced lower than some of the used machines I was considering. In all my dealings, both on the phone and in person I found the Bridgeport staff to be professional and helpful. I couldn't be happier. I give them 4 thumbs up! (Borrowing 2 thumbs from my wife) read more

Terrible customer service here, especially those who work the front cashier area. When I approached the checkout, I said hello and the young woman just looked at me. I said wow, and she proceeded to continue a conversation with her coworker about where her mother worked and how busy she was. She gave me my bag, didn't say thank you, go to hell, or anything - she just looked at me. We've purchased a lot of merchandise there too, and the customer service people are almost always rude. read more

Nice selection of carhartt products at good prices. Would like to see more women's products and new products from the carhartt line. read more

I recently tried to return some brand new in the package chainsaw files for another size as I had accidentally bought the wrong ones. They asked me if I had a receipt and I said no, it's been quite some time since I bought them. They looked up the item and said you bought these 2 years ago we can't exchange these. I said why, there not eggs there files, they don't go bad. They said they wouldn't change them out. I'd bought Stihl saws, weed trimmers, 2 John Deer tractors, and all my accessories there. Thousands and thousands of $. I took them back and drove 1/2 mile down the road to True Value and went in and asked Russ (the owner) if I could change them out even though I didn't buy them there. He said sure, walked to the Stihl section and found the size I needed and handed them to me. I said guess what, you just earned all of my Stihl business from here on. read more

I have stopped at Bridgeport on/off for a years to visit the gun counter and see what firearms are available. I admire their collection of firearms, but some of their counter help is a lot to be desired. I wanted to look at one of the used firearms and the salesperson on his way to unlock the safety cable stopped and spoke to an acquaintance he had not seen in a while for 5 minutes leaving me hanging. Seriously? Why not come and assist the customer first and then visit your friend afterwards? I guess making a sale is not a priority to some staff, but would rather visit their friends from St. Mary's, WV who stop in just to BS. read more