The ER doctor, Dr. Bradbury, was uncaring and unknowledgeable with my symptoms. What he…read morerecommended upon discharge could have made me very sick, much worse than I already was. I'm thankful I knew enough to check with my regular doctor first. Dr. Bradbury also said a specialist would contact me, it's been over two weeks and I have never received a call. Even though I had two separate infections and swelling he chose to send me home as sick as I was with no medication. Dr. Bradbury thinks his humor will cover up his lack of knowledge but no.

If I could give them no stars, I would. I was driving through Twin Falls when I felt a pain in my…read morechest, and right after my arms and legs lost normal mobility. I was having a hard time speaking and understanding people. I told my BF, who was driving that something was seriously wrong with me. He said my face didn't look right. It scared him to death. He took me to an Urgent Care, where I lost consciousness in the lobby. I woke up to nurses asking me questions and complete chaos in the lobby. Because this was an emergency, they had to call an ambulance and take me to St Lukes. When I got to St Lukes, I thought I would be cared for and my symptoms were going to be taken seriously. Turns out when I got there I would be treated in a condescending manner, laughed at, and ridiculed. The doctor and nurse made jokes about my condition "she thinks she is dying!!" while openly laughing at me and blaming my condition on drugs. They barely did any testing. Put something in my IV, and waited for me to come to. Eventually I was able to get my wits about me and explain what I had experienced. They told me nothing was wrong with me and discharged me. I felt like a fool. I cried because I TRULY did think I was dying, and to be laughed at and made to feel like they made me feel was absolutely deplorable. Fast forward 4 days later, I had another episode while on lunch during my normal work day. My left leg gave out and I was not able to walk straight. I call my BF and told him it was happening again. This time I was in Idaho Falls and went to Mountain View. They didn't make me feel like a fool. They didn't laugh at me. They literally did all the testing that SHOULD have been done at St Lukes. During the ultrasound, they found I had a Patent foramen ovale. I hole in the upper chamber of my heart. It was causing small clots to form and make their way to my brain and I was having transient ischemic strokes. NO ONE deserves to be treated the way they treated me. The doctor and the nurse should not be treating patients if they cannot have empathy. They had NONE!! If I had not gone to Mountain View and let the Dr and the nurse at St Lukes convince me that nothing was wrong with me, I could easily have had a serious stroke and have like altering circumstances had I not sought a second opinion. I did file a true complaint with the hospital about the dr and the nurse. I hope they take it seriously.

If you send your loved one there, don't expect them to come out better than they went in. One RN…read moreout of all the staff was competent enough to recognize the signs of distress and recommended that she be readmitted to the hospital. My loved one would have died in there if she had not been removed from the facility. The staff is not trained to care and don't know what to do for someone who is highly distressed and sick. As it turned out, my loved one went into hospice care after she was discharged from the hospital, and the stay at Senerity. If you care at all about your loved one, don't send them there!

Serenity is an exceptional facility with extremely skilled and caring staff from top to bottom. I…read morelove visiting there because of the great feeling at the facility. It is really a stunning facility as well.

The atmosphere is welcoming ; the feeling is relaxed. Kristen is one of very few therapists in…read morethe area whose specialty is pelvic floor therapy. She has worked wonders for me!

Andrew and his team of therapists are doing wonders. Not only are thry providing me with at home…read moreexercises for the elbow that broke in six places, but also for the gastric sleeve surgery I had a week before the elbow breaking. Best of all the hands on manipulation of my arm joints helping me recover that much faster. I an typing this with the arm that I could not use last month. No, we are not done, but thanks to the therapists. I am progressing nicely.

Syringa Place has a wonderful feel to it when you walk in the doors. The staff are so friendly and…read morewilling to help out in any way. They really care about the residents and it's obvious that they enjoy working there. It's very inviting!

I don't know if there are enough words to describe our love for the staff at Rosetta. In one of the…read morehardest times of our life, realizing we needed assistance with my mother-in-law, Lisa helped guide us, answer any questions we may had and was an amazing advocate for my mother-in-law Angie. Living in another state was terrifying for us, being so far away. The only way we made it through was the loving staff at Rosetta. They always answered our calls, they always kept us updated and they had a genuine love and affection for Angie that was priceless. If you haven't been through this situation before then there is no way to explain that the staff's ability to let us sleep at night is a gift that I hope they understand the importance of. Being able to function, being able to go about our work and needs knowing she was not only taken care of, but cared for is the greatest thing anyone could ever do for us, and they did that. They allowed us to step out of the role of caregiver and just be family. We got to enjoy what time we had without the stress of what to do or how to do it. I have worked in this industry for a while and I can honestly say this particular group and this particular home is special. I have been in places where the staff is just trying to get through the day, through the shift and they do the minimum required of their job. That is where she was when Lisa had an opening and I knew if Lisa wasn't able to take her then she would be gone within a month or so. What Lisa and her staff gave us was time, and that is the only thing in this situation worth value. They are angels and to us, we hold them in the highest regard.

In my opinion, Rosetta Assisted Living in Twin Falls ID is the best memory/alzheimer's care…read morefacility in Southern Idaho. Their entire focus is on residents who are living with memory or dementia issues. Staff are thoroughly trained in this specialized type of care with continuing in-services to enhance or add to their skill sets. The facility itself is beautiful, and well maintained, situated in a beautiful residential area. When you walk in, it feels like you are in someone's lovely home. The Administrator, Lisa (Junod) Miller has worked in elder care for most of her adult life and has expert knowledge in the area of Alzheimer's/memory issues. She takes great pride in making sure her facility provides the best in care. She is often heard to say that "It's all about the residents" and it is in this beautiful home. Rosetta provides many events and activities for its residents and families all designed specifically for them and their needs and desires. You'll often see family BBQ's, holiday parties including Halloween, Christmas, and more .. it really does feel like home and when you meet with Lisa and the staff you will know that is true; this is 'home' .. and the staff are there to serve these special residents in 'their home'. I would highly recommend Rosetta for any family who are considering Memory/Alzheimer's care for their loved one. You will not be disappointed and will feel a huge sense of relief knowing your loved one is being loved and cared for in the very best way.

I cannot recommend Heritage LESS. After doing well for a couple of months, I was informed my sister…read morehad dementia, and they kicked her out the next day because she wandered off. They kicked a demented old lady out of a nursing home after hours. Luckily I live nearby. I can't help but worry about residents that do not have family. What a joke.

From the owner: Heritage Assisted Living of Twin Falls in Twin Falls, Idaho provides exceptional senior living…read moreaccommodations for those seeking assisted living. Our professional and compassionate staff offer personalized care and assistance with daily living activities while creating a welcoming environment. Our residents can enjoy comfortable accommodations, chef-prepared meals, community events, and transportation services. With a range of amenities and services, Heritage Assisted Living of Twin Falls is the perfect place to call home. Come experience the joy of senior living with us.