I do not recommend this daycare or its affiliated brand. My child was frequently sick--almost every week. I also noticed unexplained scratch marks on my child's face, and many of the teachers had noticeably long fingernails, which raised concerns. Additionally, there has been a child abuse scandal involving this daycare brand at their Columbus Circle, NY location. read more

It's so unfortunate how such a lovely facility with such amazing staff can have such a horrible regional manager. If I were to review the center and it's staff it would be an easy 5/5. My child had such an amazing experience, had such lovely humans love and care for her and received nothing less than great education during her time there. However, if you ever have an issue that you need to discuss beyond the center leadership team please let Maura Ryan be the last person you speak to. Unfortunately I had a tuition related matter to discuss in which the Center Director believed deserved to be escalated to her boss (Maura) and what a horrible experience that was. Before even meeting Maura had made on 2 separate occasions the same comment stating "I don't know what she expects to happen. I am going to help her" and unfortunately was not very mindful of her surroundings when making the comment. How sad and disappointing to hear that an individual who has never met you and knows nothing about you AND works for Bright Horizons FAMILY SOLUTIONS already had no intention of giving you a solution. Nonetheless, I gave her the benefit of the doubt , thanked her for meeting with me and explained the situation. Unfortunately, as expected Maura was of no help.Instead, she presented a very condescending attitude, smirked after every word/point I tried to make, constantly spoke over me and eventually told me that effective Monday (this conversation was yesterday, Thursday 01/23) my daughter would no longer be allowed in the center if tuition was not paid in full KNOWING that the meeting was about the error that someone on her team made with my tuition. I understand business is business and that just like all of us who have our children in child care, she has a job to follow. Making me waste my time meeting with her knowing she was not going to do anything to help me (keeping in mind she had already said this) , smirking and giggling when it was very evident that I was extremely upset about the situation , dismissing everything I had to say and taking 0 accountability as to how this has been going on for 3 months and she has once again done NOTHING to even try to help me hence why this is the first time I spoke to this individual in the 3 months this has been occurring is absolutely not part of the job she is expected to follow. I will never tell you to not bring your children here instead I would encourage it because again, the center, the staff, the love and care is amazing and truly what made me so sad to have to wake my child up from her nap to take her away from the place that she was so happy and thriving in all because Maura instead of saying "let's come up with a solution" or "let me try to see what I can do to help you" told me my child could not be at the center. However, I will say if you ever have an issue that for whatever reason cannot be solved through the center leadership team, let Maura be the last person you speak to. My experience with Bright Horizons has always been exceptional but it really upset me to see that someone like this represents a company that is so faithful to finding solutions for families. read more

This was my first time experience with a daycare so I was quite nervous, and during a pandemic no less! I was super anxious about leaving my 16 month old in March of 2021. Over time it got easier, and after a week my daughter was running into school! I truly believe her experiences enriched her life and she enjoyed, finally, getting to be around other babies and teachers. She is very vocal and she learned so many new words and always had fun new activities and experiences. I am so grateful to the wonderful teachers, specifically Ms. Marie and Ms. Rose (and their assistants!), and also director Alexis who is always extremely kind, considerate, and has been so accommodating. Thank you Bright Horizons Roseland! read more

We've had a wonderful experience with both the infant and toddler classrooms! Fantastic teachers and supportive admin! Especially love that I can follow my daughter's activities throughout the day via an app. read more

Our daughter has been attending BH Roseland since she was about 10 months old, and we couldn't be happier with the quality of care she has received over the past 4 months. The infant teachers, Mary and Rose, keep her extremely well engaged and stimulated throughout the day and are responsive to her needs as an individual- I appreciate greatly that they have never forced her onto a schedule and instead follow her cues as to sleep and eating. They have been kind and helpful as I've weaned down from pumping, helping to make what I feared would be a challenging transition go smoothly. It is heartwarming to see how affectionate the entire staff is with our daughter and how comfortable she feels in their care (I was so concerned about how she would transition after being home with us full time for the first 10 months of her life). I cannot speak highly enough of the director Alexis - she and Susan are incredibly responsive and communicative. It is clear they love what they do and are committed to providing quality care to the children. Additionally, I feel they are doing a good job implementing COVID-friendly policies and procedures. Their willingness to continue to care for my child through the pandemic has allowed me to work as a healthcare provider, and I applaud the entire staff for their efforts in doing so as safely as possible read more