One of the very best experiences with a person in service. Esmeralda's attitude made me feel cared…read morefor from start to finish.She answered all my questions professionally , but in ways I could understand. Emeralds was excellent. Thank you for your help.​

I needed a medical coverage and when Margarite contacted me, she knew exactly what to do, before…read morethe end of the day she got me insured. She called me after work about 5pm to start the medical insurance process and she did not stop until around 8 PM. By the time we hung up I was covered. She is very knowledgeable, I highly recommend her and the Company.

I was looking for an insurance company since I just turned 65…read more Medicare choices Rene Mejia came to my place and explained everything with all Insurance company's I decided to choose California Care but my Doctor was not in their network after we found out that there is continuity care and possibility that I will be able to keep my current Doctor I signed up with California Care Rene Mejia said that he will fight for me about continuity care but when my Insurance became effective I found out that nothing was done about it and I had to take the matters in my own hand.

I switched to insurance with Danny Chang and regret every step of the way. Customer service is…read morealways next to nothing. Any request or questions will basically go unanswered or you have to continually request again and again. You will get random unauthorized overcharges with no explanation so I finally canceled and switched back to my previous insurance. Not worth the headache or hassle.

I have been using Shannon Wells's services for years. I mean, why wouldn't you have someone else do…read moreall the legwork and present you with the best options? When it came time for me to shop a new healthcare plan when I turned 65 (yikes!) it was Shannon to the rescue. She also stays on top of what's going on and contacted me to suggest changing my pharmacy plan when it was ready to skyrocket in 2025. They also have a newsletter, which is chock-full of very helpful information regarding Medicare. I wish I could give more than five stars!

It is rare that you find a person or company associated with the insurance industry that has…read moreprovided consistent outstanding service and above and beyond communication. That person is Shanon Driscoll and her company, Driscoll Medicare. Year after year Shanon has helped me get the best insurance for my money. She returns e-mails within a day and is always ready to review and help when I have questions. Whatever triple A rating exists is her business, she deserves to be awarded with it.

I live in Tucson Az and scan has recently become an insurance company. The benefits may sound…read moregreat... a lot of my prescriptions are zero...but it seems like all of their medical groups are part of larger corporate groups and trying to get through to your doctors office is almost impossible. You call and get a 3rd part, off premises. They try to reach the doctors office. Inevitably they come back and say no one answered but they will send them a message. You can wait 2,3 or more days for anyone to contact you. And trying to get a referral to a specialist is a nightmare. The doctors office has a hard time finding specialist that are in the group. It can take up to 2 weeks or more. And if you go to Scan's website to locate a dr or specialist much of the information is incorrect and has not been updated. I prefer small offices where you can reach your doctor directly so not a good match for me. For instance, on Friday I woke up with a possible urinary tract infection. My doctor is ALWAYS off on Friday and I wanted a referral to a OB Gynecologist. He does not have another doctor in his facility available to oversee his patients so he gets the message on Monday...and I do not get the referral until Tuesday. I think he is a good doctor but the system is broken. I even called on Monday asking to check into the referral. I would not get again.

Scan, was such a good insurance. As of today they hire a lazy employee to update their medical…read moredoctors, Dentist, list. There are so many companies that do not except Scan's HMO. There's another problem I changed doctors, I contacted membership services to get a new insurance card with the correct name of my primary doctor. I just received a new card with the old doctors name on it. Laziness, or a very bad employee. Regardless Scan needs improvement. Scan is not as bad as Kaiser Permanente. Scan makes administrative mistakes. Kaiser Permanente makes hospital mistakes. 2 members from my family died from malpractice kaiser Permanente.

Stopped by to get a live scan for a school employment opportunity. Was acknowledged as I walked in…read moreand received great service from front desk. Really appreciated how quick & easy the process was. AC blasting was the cherry on top with this heat.

super quick turn around time. i went in as a walk in on a weekday for a live scan and my employer…read morereceived everything within the hour.

Alejandra is amazing! She helped me tremendously. She took…read morethe time to explain the various plans, answer all my questions and helped me with my concerns. It can be confusing, and she has the patience. The plans can be tricky with HMO's and PPO's, and a persons desired doctors and care choices. I had a lot of questions, thank goodness she had the patience. I highly recommend Alejandra!

Rafael used manipulative used-car salesman style sales tactics to talk me out of the plan I had…read morechosen before coming into his office and into one I presume paid him a better commission. When the plan he pushed so hard ended up came with a litany of problems, Rafael was nowhere to be found. There is actually quite a bit a health insurance broker is capable of doing in California to assist their clients when things go awry, but Rafael was either unaware or unwilling to help. At one point he insisted he did not have so much as a single point of contact at the insurance company despite selling their plans. Along the way Rafael also canceled our initial appointment at short notice and incorrectly entered my income with Covered California, leading to a round of letters and confusion before I contacted them directly. If figuring out (on your own) how to file grievances and complaints with the Department of Managed Health Care (DMHC) before your health insurance will actually pay for anything, then Rafael's your man. Otherwise, I'd suggest a different broker.

Lisa gave me some detailed advice regarding health insurance and Medicare…read more I would highly recommend her services.

Lisa is extremely knowledgeable and genuinely caring and helpful. I highly recommend using her…read moreservices.

We've been with the Saylor Insurance Agency for over 8 years, when we purchased our home, and have…read morenever looked back. We were with another agency, which was great, but was way too expensive for our needs. We were referred to this agency by our realtor and have been more than happy! They are always responsive and attentive. Any questions I may have they answer and are very personable. Luckily, we haven't had to use our insurance too many times, but when we have, they were prompt and we were taken care of very quickly. Thank you!!

Lisa Saul. Lisa is the BEST insurance agent, for auto,…read more home, health etc., besides being a great person. She goes above and beyond for her clients needs, whether in or out of the office. I have been with the Saylor Insurance Agency for many years, and have always been very satisfied. I definitely would recommend Lisa to family and friends for any insurance need. Barbara Diggle