One of the very best experiences with a person in service. Esmeralda's attitude made me feel cared…read morefor from start to finish.She answered all my questions professionally , but in ways I could understand. Emeralds was excellent. Thank you for your help.​

I needed a medical coverage and when Margarite contacted me, she knew exactly what to do, before…read morethe end of the day she got me insured. She called me after work about 5pm to start the medical insurance process and she did not stop until around 8 PM. By the time we hung up I was covered. She is very knowledgeable, I highly recommend her and the Company.

I was looking for an insurance company since I just turned 65…read more Medicare choices Rene Mejia came to my place and explained everything with all Insurance company's I decided to choose California Care but my Doctor was not in their network after we found out that there is continuity care and possibility that I will be able to keep my current Doctor I signed up with California Care Rene Mejia said that he will fight for me about continuity care but when my Insurance became effective I found out that nothing was done about it and I had to take the matters in my own hand.

I switched to insurance with Danny Chang and regret every step of the way. Customer service is…read morealways next to nothing. Any request or questions will basically go unanswered or you have to continually request again and again. You will get random unauthorized overcharges with no explanation so I finally canceled and switched back to my previous insurance. Not worth the headache or hassle.

I have been using Shannon Wells's services for years. I mean, why wouldn't you have someone else do…read moreall the legwork and present you with the best options? When it came time for me to shop a new healthcare plan when I turned 65 (yikes!) it was Shannon to the rescue. She also stays on top of what's going on and contacted me to suggest changing my pharmacy plan when it was ready to skyrocket in 2025. They also have a newsletter, which is chock-full of very helpful information regarding Medicare. I wish I could give more than five stars!

It is rare that you find a person or company associated with the insurance industry that has…read moreprovided consistent outstanding service and above and beyond communication. That person is Shanon Driscoll and her company, Driscoll Medicare. Year after year Shanon has helped me get the best insurance for my money. She returns e-mails within a day and is always ready to review and help when I have questions. Whatever triple A rating exists is her business, she deserves to be awarded with it.

Scan Healthcare ADOC. They use a company for orthopedic needs like a wrist band, ace bandaid,…read morewheel chair etc. This company does not answer the phones. I had to go out of pocket to purchase my knee ace bandaid. I reported to Scan and filed a grievance. I wanted an reimbursedment. Denied! Unreasonable! Orthopedic doctors, Physical Therapy, most company's do not except SCAN HMO. The member calls or goes online to get a list of doctors for Physical therapy that Scan provides however, Scan does not remove the doctors, or any business that no longer excepts HMO SCAN. The member goes through the list and calls everyone that is listed only to find they don't except SCAN HMO This is frustrating. Scan, do your job please take the time to remove all companies that do not except your company. Do what I did call them remove their company name. I did it for free you work and get paid to do so. Allow the reimbursement for my knee brace, this is not a luxury, it's a necessity. I'm hoping word of mouth will help improve your company. Thank you,

So far VERY GOOD. Easy to schedule doctors and to schedule rides via UBER to and from as needed…read more Calling to be picked up after, The max wait I've had has been 15 minutes from calling to be picked up. With SCAN I have not had to pay for needed rides. The drivers have been pleasant, the cars clean. And it is door to door service.

Very terrible experience. Staff: lacks manners and basic communication skills, IQ arguably as low…read moreas room temperature. They never call back when they promise to call back. Big mistake running payroll through them. Valeria and the guy with the weird mustache have past aggressive attitude issues. Filed taxes with Nader, he's okay, but no one can get a hold of him it is like he doesn't work there or maybe he just doesn't want to get involved, sent multiple emails and no answer. I do not recommend this place.

Nader and his team are great! It's a pleasure to go in each year and have our taxes done. Nader is…read morevery knowledgeable and has a kind, patient way of explaining things so they are easy to understand. I've recommended OPF to friends and family and I'll recommended them to you as well.

Alejandra is amazing! She helped me tremendously. She took…read morethe time to explain the various plans, answer all my questions and helped me with my concerns. It can be confusing, and she has the patience. The plans can be tricky with HMO's and PPO's, and a persons desired doctors and care choices. I had a lot of questions, thank goodness she had the patience. I highly recommend Alejandra!

Rafael used manipulative used-car salesman style sales tactics to talk me out of the plan I had…read morechosen before coming into his office and into one I presume paid him a better commission. When the plan he pushed so hard ended up came with a litany of problems, Rafael was nowhere to be found. There is actually quite a bit a health insurance broker is capable of doing in California to assist their clients when things go awry, but Rafael was either unaware or unwilling to help. At one point he insisted he did not have so much as a single point of contact at the insurance company despite selling their plans. Along the way Rafael also canceled our initial appointment at short notice and incorrectly entered my income with Covered California, leading to a round of letters and confusion before I contacted them directly. If figuring out (on your own) how to file grievances and complaints with the Department of Managed Health Care (DMHC) before your health insurance will actually pay for anything, then Rafael's your man. Otherwise, I'd suggest a different broker.

Lisa gave me some detailed advice regarding health insurance and Medicare…read more I would highly recommend her services.

Lisa is extremely knowledgeable and genuinely caring and helpful. I highly recommend using her…read moreservices.

We've been with the Saylor Insurance Agency for over 8 years, when we purchased our home, and have…read morenever looked back. We were with another agency, which was great, but was way too expensive for our needs. We were referred to this agency by our realtor and have been more than happy! They are always responsive and attentive. Any questions I may have they answer and are very personable. Luckily, we haven't had to use our insurance too many times, but when we have, they were prompt and we were taken care of very quickly. Thank you!!

Lisa Saul. Lisa is the BEST insurance agent, for auto,…read more home, health etc., besides being a great person. She goes above and beyond for her clients needs, whether in or out of the office. I have been with the Saylor Insurance Agency for many years, and have always been very satisfied. I definitely would recommend Lisa to family and friends for any insurance need. Barbara Diggle