Shannon Kriehn, NP is a highly skilled practitioner who provides outstanding care often above and…read morebeyond what is required. Her staff seems competent and has always been very kind and attentive. It's so unfortunate that the haters of Yelp have little better to do then express their negativity in a forum that can't be challenged.

This practice has been an incredibly frustrating experience and is the complete opposite of a…read more"Better Way." One of many large concerns is that Shannon doesn't listen to patients. Despite promoting a holistic approach, my appointments felt no different than a typical rushed doctor's visit. For example, I explained that I already follow a low-glycemic diet, and she handed me a basic low-glycemic diet sheet and suggested I try it, as if she hadn't heard anything I said. The office management is even more concerning. Getting prescriptions often requires multiple phone calls, and referrals are handled very poorly. A few years ago, they called expressing concern that my son might have an autoimmune disease affecting his kidneys. It then took an entire year for Russ to successfully send a referral to a nephrologist. Communication is consistently disorganized. Last year, they called me while I was driving to my son's annual appointment to tell me he was overdue even though we were literally on our way to the appointment. The final straw happened today. We had an appointment scheduled for this morning and last night I realized that we had not received a reminder text. I tried calling them a bunch of times and messaging but they don't have an answering service. My son and I drove 80 minutes for our 10:30 am appointments only to find the office completely closed. The sign on the door clearly states they are open on Fridays from 10 to 1 but no one was there. There was no notice, no answering service, and no way to reach anyone. To make matters worse, when your child is diagnosed with something like an infection, don't expect prescriptions to be sent promptly. In our experience, they often weren't sent until the end of the day, delaying treatment unnecessarily. Unfortunately, after multiple years of disorganization, poor communication, and lack of follow-through, I cannot recommend this practice. Update: Office manager is texting me ON A SUNDAY after already giving me a hard time all afternoon Friday about calling a few times on Friday checking to see if they had opened their phone lines. Apparently they are so inconvenienced that they had a few missed calls when I was the one who wasted 3 hours of my day because they never informed me that my appointment was cancelled. They need to be shut down. Response to their response: Proof of how he has no idea what he's talking about in the photos. I didn't call all afternoon after my appointment. I didn't call all day Sunday. He was texting me Friday and Sunday even though he's claiming it was Saturday. He's claiming I called after hours the night before my appointment. I called at 3:47. They close at 4. I mean I hate putting effort into this at this point but it's ridiculous to have your character questioned over something so dumb. I'm not sure why they would think everyone knows how their phone system works. I had no idea they were going to get a bunch of missed calls to cell phones. I was simply calling hoping that their phones had opened up so I could see if my appointment was still on before dragging two kids to the cape. Apparently I'm entitled for wanting to check on that. And yes it's a long review because we have had a terrible experience at their practice and so has everyone I know. They're crazy thinking I would receive any benefit from lying about this. Just beware. Night before my appointment 7/9- Called at 3:47 - they should have been open. Didn't leave a voicemail because it said they were closed but I got a text response and it said to text a message so I did. I called one other time a little while later to see if anyone answered. Day of my appointment 7/10 I did call a bunch of times between 8:30 and 10:15 hoping their phones would be on. I had no idea it went to cell phones. Figured it went to an office phone they wouldn't hear so I just kept calling to check. Called once at 3:22 to see if their message said their hours like Russ was claiming. It did not. When I called today to request records I do notice that they changed it. Sunday 7/12 - my husband called once.

I wanted to give Vibra Hospital and its staff the greatest Thank you!! My loved one admitted on a…read morevent, trach, feeding tube, and so weak from extended hospital stay, after battling cancer, and after some bumps in the road God and Vibra has pulled thru saving his life and week after week miracles truly came thru, thru God and our Vibra Heroes- my loved one is OFF the vent, trach is out, he is able to walk with help, still has a long road to fully recover but by God's grace and Our Vibrancy Heroes- he has progressed amazingly!! Thank YOU VIBRA!! Thank YOU GOD for All you do! Keep shining YOUR light and guidance thru all these Vibra Heroes!!

This was not the facility I wanted my father to go to. He chose it because he wanted to be close to…read morehome. I knew he would get sub par care there and I was right. First off let's discuss the visitation policy. You have to make an appointment 24 hours in advance to see your loved one. You can't bring any bags or purses in. Am I visiting a hospital or a prison? They said it's Covid protocols but all Covid restriction have lifted in every health care facilities and as far as I know my purse doesn't cough. They want 24 hours notice so they can make sure your family member looks like they are taken care of. Let me say that there was some staff members that were wonderful, patient and kind. Respiratory therapy, PT and OT were great. I admit my father is not the easiest patient but when you have no ability to communicate with people behavior is the only way you have to get the point across. He is vent dependent and unable to speak. Speech therapy was non existent. She gave him a thick binder he had to flip through to get to what he wanted to say and gave him a card with the alphabet on it. These would be fine if they had bothered to take into account he is vision impaired and couldn't read any of it. One nurse was so rough cleaning him that he started to refuse to get washed. Because of his disease he is unable to control his head movement. When they turned him to wash him they hit his head on the side rail of the bed 3 different times and also pushed his trach into the side rail when turning him. They took no account of the pain he was in. I had to fight to get him so much as oxycodone. My dad even told us that one night a staff member told him she would love to watch him burn. When we brought this to their attention instead of investigating the complaint the case manager said they were sending him to a facility in Boston with less than 24 hours notice. We had no opportunity to tour the facility. It's 55 miles away from where he lives which forces my 70 year old stepmother to drive into Boston daily. They told us if we appealed we would have to pay out of pocket for him to stay there. Such a nice thing to do, to isolate a dying man from his family. They took a family nightmare and amplified it by 1000. One day it will be them in the bed and I hope karma gives them exactly what they deserve. People aren't dollar signs. They likely will attempt to challenge this review or have some comment. What they did to my father and our family was criminal. There is no heart or compassion in this place. 10 out of 10 do not recommend. Addendum: When we got to the new facility and they did his skin check vibra never even put a dressing on his wound. Instead they just stuffed some gauze between butt cheeks so he laid on an ambulance stretcher for almost 2 hours with no protection. And within hours spiked a temp with an aspiration pneumonia. So I guess they didn't bother to hold his tube feeding before left. As a healthcare professional I strongly recommend not sending anyone you love to this dump

I had to go in and see this practice for myself after seeing all the negative reviews. I couldn't…read morehave met more caring providers right down to all the support staff. This clinic goes above and beyond to not only meet industry standards but exceeds them in exchange for exemplary accreditations. Why do they do this? To provide the best evidence based practice to their patients because they care about the communities they serve, and are looking to make a difference. You will not meet a more dedicated staff that care about those affected by mental health issues. They set up protocols to keep patients safe and honor best practice but unfortunately they are sometimes viewed negatively by some patients. They have rules to keep people safe for a reason. I am not employed by All Care, nor do I have any financial investment but I do have 14 years of psychiatric experience. This is quality care.

Great people who really care…read more I have only ever had a good experience with everyone here, from the office staff on up to the psychiatric nurses. Maybe no one gets everything they think they should as far as psychiatric medication goes, but I was amazed at how much time and consideration was given to finding a solution to my needs. The office staff has also been very considerate, and far more on point than other offices I've been to--I feel they know and care about me. I've seen Miss Schree in multiple offices and other staff members off and on over the years, and I simply have the feeling that everyone wants to do their best for me.

During the time I have been at The Oaks, I find that the majority of staff are hardworking,…read morededicated, compassionate, and personable. Staff become invested in their patients and some will go above and beyond to see their patients do well and ensure they are happy. The interactions tell all. There is no perfect facility whether you seek rehab or LTC, but you will find your second family at The Oaks-from housekeeping, the kitchen, activities, and nursing.

I have had to ask for help from the Nursing Home Ombudsman who works for the Commonwealth of…read moreMassachusetts and Coastline Elderly Services in order to get anything done for my mother at The Oaks, and even she is not able to get them to communicate with me. The latest problem is that they refuse to arrange with HealthDrive, their visiting doctor service, to get new glasses for my mother, despite the fact that I've already taken her to a retina specialist who said she could benefit from new glasses and the fact that I am paying for the glasses out of pocket. In the summer, The Oaks told the state ombudsman that one person would be my contact person for information about my mother. Since Thanksgiving, I have left over a dozen messages for that person and two other employees who said they would help me, and all but 1 call has gone ignored. The ombudsman has reported to me that a social worker stated that I would have to deal with speaking with whomever happens to be at the nurse's station at the moment I call, despite the fact that I have explained I keep getting conflicting information depending on who picks up the phone. Before Christmas, I explained the glasses situation to a nurse on duty, just as they wanted me to do, and she assured me she would have the appropriate person get back to me. No one has. I live nearly 2 hours away and work in a job that only gives me a short window of time to call them on weekdays, but none of this matters to The Oaks. The only thing they are on time with is the monthly bill. Do not waste your money here.