I am extremely disappointed with the low-quality, rushed, and unfinished job, especially considering the amount of money I paid (345GBP after a discount for immediate booking). I booked an End of Tenancy clean through http://www.cleaningbrighton.com (who confirmed they are the same company as Brighton Fantastic Cleaners). Although more expensive than other quotes I received, I chose this company because they appeared professional and promised me EVERYTHING I wanted: a full deep-clean of 2 bedroom house, with exterior window cleaning, sofa and matress steam-cleaning, carpet cleaning, and oven cleaning. Unfortunately, I was appalled at the unacceptably low quality of the service. They just didn't finish cleaning the house, and completely ignored the fact that I'd paid extra to have the exterior of the windows cleaned, and had specifically requested oven cleaning. The rest of the work was rushed and shoddy. For instance, the kitchen floor had been washed, but there was an inch of grease left around the edge of it, and 2 inches under the radiator. Another example: although I paid extra to have the carpets in the bedrooms steam-cleaned, they didn't even bother to vacuum under the beds! There was loads of dust there, as well as dust and dirt along the skirting boards. One room (the attic conversion) they claimed they couldn't access it has a spiral staircase, but there is no reason why this should have stopped them. I was not able to get a refund for the money I paid for this room, despite repeated requests by email. They obviously hadn't sent enough cleaning staff and hadn't allowed enough time for the cleaning work that they promised to undertake. After a protracted email agrument about what services I had paid for (in which they claimed that the phrase 1 window per room meant 1 window in 1 room only sigh), they organised a reclean to supposedly complete the long list of unfinished work. They sent just one cleaning technician, who turned up 90 minutes late and stayed a mere 2.5 hours. Some outstanding jobs were completed, but overall, the clean remained unfinished. Do not use this company. read more