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    BrightStar Care

    1.0 (1 review)
    Open • Open 24 hours

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    7 years ago

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    HomeAides

    HomeAides

    1.0(1 review)
    3.0 mi

    We hired this agency to provide dependable in-home care for my father, and we've been extremely…read moredisappointed. The caregiver assigned to our family was verbally aggressive and, on more than one occasion, verbally attacked several family members. We also received concerns about her conduct from multiple outside individuals who interacted with her. We reported these issues and expected the agency to take them seriously and respond quickly. Instead, communication was slow, inconsistent, and required repeated follow-ups. When you're trusting an agency with someone vulnerable, professionalism, safety, and responsiveness are non-negotiable. That standard was not met here. I would not recommend this agency based on our experience.

    From the owner: Reliable, Experienced and Compassionate in home care offered 24/7.Why HomeAides?Local Ownership…read more When you call us you will speak with a local professional. You get all the time and attention you need to ask any questions you may have about us or our services.Bonded. All of our caregivers are chosen with experience, empathy, trust, and safety in mind. In addition, all are bonded.Flexibility. Customized non-skilled in home care services for the assistance you and your loved one need to stay at home and comfortable.Peace of mind. Prior to being considered as a HomeAides caregiver, each individual must pass rigorous screening procedures that include interviews, reference checks, background checks, drug testing and drivers background checks.Professional Level of Care. Each direct care worker must complete an orientation competency testing in areas including professionalism, promoting independence in the home, activities of daily living and infection control.

    BrightStar Care - homehealthcare - Updated October 2026

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