Our loan officer was amazing- but once the loan funded- the customer service was terrible. It's…read morealmost impossible to get ahold of anyone. When you do contact customer service they are not helpful and provide poor advice. We spend weeks disputing a charge due to poor advice from their customer service. Would never recommend using them.

Leaving a 5 Star Review for John Simone and his entire team…read moreat Bank of England is an easy task. I have done 3 home loans with John as my Loan Officer and all 3 have gone super easy and fast! And more importantly, No Surprises! His team is experienced, caring and second to none when it comes to Customer Service. Alex, his Loan Assistance is First Rate on her own. Believe me, you are in good hands with John Simone and I am happy to Highly Recommend him for all your home mortgage and banking needs. You can breath a sigh of relief knowing you not only have the most honest Banker on the Planet but a most caring one, too. You can count on John to always tell you the truth and gently nudge you down the right path toward home ownership. Deborahe Hobbins

There simply are no superlatives sufficient to thank you for your fantastic service! In every…read moresingle step, you proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I can't remember the last company I dealt with that returned calls and emails in such a timely manner! What more can a person ask for in a mortgage Lender? I will happily and enthusiastically recommend you to others. You forever have OUR business.

The housing process was so easy with Stefanie and her team and they explained every step of the…read moreway. They were always readily available for every question we had during the process. They were very friendly, and provided excellent service. I would highly recommend them to any friends and family and would gladly choose this team for our next house.

Shane will be my first call the next time I need a mortgage. I had a mortgage in-flight with a…read moredifferent lender and a closing date less than 3 weeks out when my lender dropped the ball. My lender couldn't get the bridge loan he had promised because it was below the minimum loan amount, and he hadn't checked on that. I called Shane looking for a backup option, and instead of just trying to sell me, he spent 15 minutes with me on the phone, listened to me to understand my situation, and helped me figure out how to work around the issue with my current lender. He helped me out tremendously, and if we hadn't been on such a tight deadline, I would have switched my mortgage to him.

Shane is professional and knowledgeable. I have used Wonder State to secure financing on 4…read moreinvestment properties and everything went smoothly, I wouldn't use anyone else!

Lisa made my first home purchase both easy and stress free! I bought my dream home as my first…read morehome!! I'll never go to anyone else for any home financing needs! I knew absolutely nothing about the process, and Lisa and her crew literally held my hand the whole way through! Don't be afraid! Call Lisa!

From the owner: The MORTGAGE should be the smoothest/easiest part of your home buying process, and that is our #1…read moregoal as we find the best loan to meet your needs. We want this experience to be a positive one as you make these decisions on a home purchase or refinance.Our dedicated professionals will make sure this happens. From our local team members to our Corporate, we have years of experience paving the way.Geneva Financial LLC NMLS #42056 is an Equal Opportunity Lender and Equal Housing Lender.

This company is amazing! Their staff is kind and they go out of their way to make sure their…read moreclient is happy and the closings are on point. I wouldn't do business elsewhere. A++++++++++

Amazing staff! I played phone tag with US Bank for 5 months and got nowhere and wasted A LOT of…read moremoney. SWBC handled everything with zero confusion and got my loan closed in 1 month! They're friendly, they answer the phone and return calls and emails VERY promptly, they make certain you understand everything. Just so much better all around than previous experience with big banks.

Definitely recommend going to Jorge Sanchez for an easy process of purchasing a home!! He has been…read moregreat throughout this whole process! Always on top of everything and always made sure we were on the right track. Thanks to him we were able to get a home, definitely recommend him!

From the owner: Bank of England Mortgage is a division of Bank of England, a locally owned community bank located…read morein England, Arkansas. We provide our clients with the expertise and services that are traditionally offered by the largest financial services institutions in the country - with the integrity of a local community bank. Our decisions are made locally with a full understanding of clients' needs and the mortgage program that will satisfy them. But that's not new for us. Since 1898, we have dedicated ourselves to these principles: Put the client first, know their goals and identify the best way to attain them. Our clients receive personal attention focused on helping them achieve the American dream of homeownership. Building on that foundation, we have grown to a company of more than 1000 employees with branches in over 39 states. We have 99 locations nationwide to serve your mortgage needs.

I have had nothing but problems with them. While the people at the branches are very good, their…read morecustomer service very bad. First they will not honor the commitments made by their weekend customer service representatives. Second, they violate the privacy of their members. My husband needed to get a new debit card for is personal account. They gave him a debit card to MY personal account, for which he was not even listed as a beneficiary at the time. It wasn't even for our joint account, but my personal bank account. This is a huge violation of a member's privacy and depending on the circumstance could result in a very bad situation. Could you imagine if they did that to a woman who was trying to secretly save to leave an abusive partner? Third, each person you talk to gives conflicting information. Fourth, they change your account settings without notification. Use ANY other bank.

I applied for a home loan last October and asked several times if my paperwork had been received…read moreand inquired if anyone was working on it only to receive a text message saying "Don't you watch the news? My father was shot and killed last week so I'm trying to catch up!" I had never even met this bank employee and this is the first response I get to my application! After that he sort of asked a few questions and then just quit talking to me after a few weeks never even giving me a yes or no to my application. That's ok though because it's their loss. I went to another bank and got my new house!

Nothing like calling a lender who has friended you on FB to see if they'd be interested in helping…read morea client of yours. He answers his phone rudly and very put out asks me who I am and why I'm calling.... ask Raymond Vanacor if he's not a lender that works with clients? I get a rude reply, "who are you?" I then say, " if this is how you talk to potential clients, I won't be sending you one." And tell him have a good day and hang up. He proceeds to call me back and asks if I'm a realtor, I said yes and he tells me off with his famous east coast intellect, I hang up again. He then texts me his final thoughts in the photo attached. Nothing like being told to go F myself when I was calling to use your services for my clients to. LOL ​ As a past broker mananager of 3 mlo branches, I am sad that BOE is so willing to have this be their Sales Manager- Raymond is definitely teaching valuable skills to your team. Furthermore, I find it pathetically sad that he will remain in his position as I'm sure the FL office will back his behavior