The work done was excellent! They take a little while to respond/get back to you but their pricing…read moreis fair and their work is great! Would recommend!

Scott and his helper from Minuteman Chimney Sweep did an excellent job on our chimney. They removed…read moreall the moss from the top and sides, repaired the crown, and sealed the chimney above the roof line. The repair work looks fantastic, and the cost was very reasonable. They were professional, efficient, and clearly take pride in their work. We will definitely be using them again for future chimney maintenance and repairs.

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

UPDATE THEY called and came same day, they cleaned the chimney and cleaned up. Very happy with…read morethe two men who came. This was a little while back and realized I did not give a review. 5 stars YES!!! I called and left a message, a man called back and thought he could come over that day to do an estimate but it got dark, he called and said he would get back to me this week, that was Sunday or Monday, now is Friday and no call back. He sounded sincere so will not downgrade but wonder why no call. I had said I am just looking for a chimney sweep, not looking for a big job so he would be prepared to just do what is absolutely necessary. HOPE he calls and if so will give another report of experience. This popped up in my feed because I looked up Chimney sweeps, I did not come on to give a review. Now not letting me add stars, not sure why not.

They are are still in process of repairing our chimney but I have found both crews that have come…read moreto our house very professional. They have been both courteous and informative by answering all my questions. I would also like to give their office staff a thumbs up too.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

Highly recommend Furnace & Chimney Sweep! They cleaned the chimney flue, furnace flu, and wood…read moreburning stove. In setting up the appointment, they were very responsive. When they arrived, they were professional, on time, and friendly. They took the time to walk me through how to use our wood burning stove and what to watch out for from a safety perspective. It is clear they care about their customers safety and peace of mind. I will be calling them again!

good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.

They kept their quoted price and guys were nice and respectful, always knocked if they needed…read moresomething and were friendly.

rating when they show is OUTSTANDING!! but we had an appointment today from 9-11am.... no…read moreconfirmation call'''' called the office all day to voicemail no call back only to hear up to three business days..... Don't have a thriving business if you don't have the customer service. They are instrumental but failed this time.....not sure what happened but we are a family pf five and a dog which we had to upheaval everyone including boarding our dog all to a no show and no call back