My father was not at VITAS very long prior to passing away but I was very pleased and comforted…read morewith everyone I encountered there and feel my father was kept very comfortable prior to his passing. I would highly recommend the facility to anyone have to look for this type of care. My father had not made prearrangements and deciding where to move him from his hospital for his hospice care and trying to pick the right place was a challenge for me and I am so pleased I found VITAS

I cannot say enough good things about the caring, respectful, knowledgeable, compassionate staff…read moreand facility that is Vitas. They treated my dad and my family like family and made my father's Last moments on earth pain free and dignified. God forbid you or your famiLy should need hospice care, but if you do, I highly recommend this facility.

My Gram is cared for by this company. They have been helpful and kind to me, as I had been her…read moreprimary caregiver. On the date she passed away, her nurse was actually off, but she and her staff came to pay their respects to her and comfort me with condolences. The most professional and compassionate individuals I have ever met.

DO NOT USE Horrible can't get supplies or medication. Been asking for medication for 4days…read more Received supplies 2 days after patient was home. Very disappointed this is what is happening the last days of our loved ones life. Would not recommend to anyone.

Working for SilverSpring rehab is a pleasure.The co is very supportive and try their best to find…read morecoverage for all their patients which can be difficult at times.Staffing pts depends on the nurses skill level, location of pt to nurse and the desired hours of both pt-nurse Silverspring tries hard to staff their pts daily and address pts-nurse concerns immediately if possible.I get paid like clockwork every 2 weeks. I recieved a bonus at christmas time...silverSpring has always been good to me. Currently employed at silverspring Pkeffer

I called Silver-Spring Healthcare Services when I was having a horrible time with hospice services…read morefor my dad from another company. Olu and staff were so compassionate and helpful. They jumped in and were ready and able to help us in less than 24 hours. They had staffing available for 24 hour hospice service when the other company could not provide that. Olu even called to check on my brother and me after my dad's passing. I can't recommend them enough. I never expected such wonderful service and can not praise them enough.

My mom was at the Village at Woodlands Waterway, in The Woodlands, and needed 24 hours care while…read moreunder Hospice support. Nancy Larkin the Care Manager with LivHome is excellent. She provided care providers that had experience with Hospice care. If you ever are in a situation with having Hospice provide care to a loved one, you need caregivers that are knowledgeable with the concepts of Hospice. It makes all the difference to know that you are providing the best possible care and support for you and your loved one. LivHome works hand in hand with Hospice. I can not say enough positive comments about LivHome. If Yelp had 10 stars they would get that. 5 stars is not enough to express the gratitude for the support and care they provided to my mom. Nancy Larkin, actually came to where my mom lived and visited with her staff and my mom and I to make sure that everyday we were well cared for. Excellent, excellent support and care.

Could not be happier with the staff and quality of care my husband AND I are receiving! Asad, who…read morebathes/showers him 3x wk, is so gentle and thorough caring for my husband. He greets him by putting himself at my husband's level to talk with him, as he has dementia/Parkinson's & currently bedridden. I feel Asad is one of God's earthly angels! Lilly, our Hospice nurse, is an absolute gem! She visits 2x a week, checks him from head to toe and provides impeccable care...always gentle, very caring & helpful in so many ways. The staff that I have met/talked with genuinely care and always available to help with our needs...equipment,meds, supplies quickly provided! I can't exclude the office staff as they are friendly, attentive & ready to serve. Stephanie, Social Worker, always available, efficiently provides answers to my many questions & concerns. Chaplain Alan, a gentle soul, comes for visits & prays with us. Such a sweet man! We are truly blessed to be with Oasis Hospice care!

My husband was with Oasis Hospice recently and the care he received was amazing. Dr Latthe, the…read morenurses, aides and supportive care were all so attentive and knowledgeable. They all went over and above in caring for him, meeting needs during his decline and supporting our family during this difficult time.

I would not recommend this service. Although they did have very good nurses - generally LVNS the…read moremajority were unacceptable ...... sleeping on the job, leaving patients unattended while under 24 x 7 Crisis Care, workers given insufficient information with respect to address and location of patients resulting in frequent late arrivals of an hour or more, no estimated time of arrival for Crisis Care which varied by hours, inconsistent Case Manager patient/family arrival times making communication poor, disregard for families wishes to treat non terminal conditions, medication changes without consulting family before or after despite written request, scheduled 12 hour shifts that leave patients in Crisis Care unattended without notice of when or how long for "breaks" and "meals", unsecured controlled substances in substantial quantities by both nurses and Case Managers, assertion of total patient control despite patient inability to consent in ALL decisions with respect to patient care, lack of medical equipment, quantified use or use in general-thermometers, blood pressure machines, pulse and O2 odometers, stethoscopes, O2 delivery machines etc etc etc. Failure to use medications ordered for patients. Failure to provide written notes and records of patient care to families or patient representatives. Failure to interact with patient or take and record basic vital signs even upon request. Most troublesome is their insistence on intervening in family and spiritual beliefs to ensure only their philosophies are implemented, even by passing family to communicate their own brand of moral compass and spirituality. Stating concepts such as "passing over" and "transitioning" can only be achieved by patient if family IS NOT present, but only attended to by a single hospice worker-this is presented repeatedly as "fact", not personal belief etc. A failure to respect and understand that they are not "family" and their repeated inserting themselves into family moments or take these moments over entirely is not acceptable for hired personnel providing medical care consistent with care and comfort as defined by patients and families. Failure to support patient eating and fluid consumption even when requested and in fact discouraging addressing hunger and thirst as comfort and care issues. No electronic charting or ability to allow families real time access to charting, electronic or otherwise. Bottom line, if you don't want to be involved in any way with a terminally ill patients care and comfort or dont wish to define these issues with respect to your own beliefs, religious or otherwise then this hospice would be perfect for you. If you simply want to walk away and allow this hospice to make ALL decisions with respect to the terminally ill patient then give them a call. If you simply wish to cease treatment for a terminal condition but continue care for other conditions, feed and hydrate, provide the minimal pain, sedation etc medication to keep your loved one comfortable then these are NOT the people you should hire. RUN

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

Complete bait-and-switch. The admissions representative sold us on services and timing that simply…read moredid not happen. When my mother was discharged home, we were told her equipment would be delivered the day before discharge. That did not happen. We were also told a hospice nurse would be at the house waiting to assess her when she arrived home. That also did not happen. I had to call multiple times just to find out where the equipment was and when a nurse would arrive. We then learned she had not even been fully admitted yet. It took several days to sort everything out during a very stressful time. One nurse who came out did not appear to know how to use the oxygen equipment. A week into hospice care, we still had not seen a nurse aide and again had to call to ask what was going on. The organization has felt extremely disorganized from the start. Communication between admissions and the clinical team does not appear coordinated, and the promises made to our family were not followed through. Most concerning, the nurse assigned to care for my dying parent has spent significant time on her phone during visits rather than focused on patient care. This has been incredibly disappointing during one of the hardest times for our family. Families considering hospice should ask detailed questions and verify exactly what services will actually be provided and when.

Devotion Hospice came recommended from a friend, so when it was time to get my mother into hospice,…read morethis is who I called. What a God-send they are! They walked us through this process compassionately and lovingly - taking our burden upon their shoulders and giving us a chance to breathe, to grieve... Everyone we dealt with at Devotion was an angel, providing us with top notch, quality care - but I must especially single out Mya (my mom's aide - who came and bathed her each week) and Marcie, her nurse, who was the most incredible person!!! She was (literally) available to me 24/7 - even when she was undergoing some health issues of her own! She kept me informed and prepared for what lay ahead. I feel like she is now a forever friend! The end of life process is hard and sad, but Devotion Hospice made the experience so much more bearable for my family!

My husband's hospice care was excellent. They took such good care of him. I needed nothing. They…read moreprovided everything and they were fast anytime I needed them. They were so caring. I appreciate them so much, and I will never forget how they helped me and him.