Great place to rent great tools with great people. Super easy to pick up and return the tools. Most…read moreof the rental equipment looks fairly new and there are some things that you never knew existed!

Rented a ditch witch, was charged 75.00 for cleaning on top of rental, employees are arrogant…read more and machine was dirty when picked up. I was using it and pulley came off. Had to fix so I could get my ditch dug. I will never rent from them again. 2nd time with rude people and equipment not being maintained.

I was greeted immediately when entering the shop, I had reserved an auger and the paperwork was…read moreready in 5 mins. Went out to get it and the tech had it ready, explained how to use it and loaded it my suv. They also had extra gas mix ready. Returning the equipment was just as easy as picking it up. will certainly rent equipment from them again.

Good when things go right, but it's important to note what happens when they don't go right…read more I rented a gas-powered post hole digger on a Saturday. It would not start. I didn't really blame East Tenn. I'd rented one several times before and this was the first problem. 2 cycle gas engines are notorious pains in the ***. Anyway, they were already closed, but left a message just to get it on record. Figured I would see them on Monday. Their manager, Van, called me back almost immediately (did I mention they were officially closed:?) he ran me through a coupe of procedures to help get it to start. They didn't work. We agreed I'd try it in a few hours as a hail mary. Van messaged me to ask if it worked (It didn't). On Monday, they gave me an option and I took store credit (I still need the post hole digger). I choose East Tenn Rent All knowing i will be dealt with more than fairly if something does go wrong.

This place is amazing. The annual membership is comparable to a one time rental fee from one of…read morethe big home improvement stores. Their inventory is impressive and it's very easy to reserve tools. I have also purchased a few small tools from the "make an offer" section.

Asheville Tool Library is a home repair person's dream. For $100 a year a member can borrow any…read moretool for a week. That's a bargain, especially when the tools needed are one time use and expensive. This is all volunteer run, so be nice to the people behind the counter and take time to book your tool online from the website before you arrive so that you're sure to get it. No renewals week after week and there are late fees that accrue, so be cognizant of the time rules. You might also consider volunteering to help this organization that helps so many. Don't want to work with the public? Stand at the back bench and fix some tools or accession some of the donated tools into the system. Great idea. Great people. Great organization. Keep it going with your donations.